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Grand Isla Navidad Resort

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Grand Isla Navidad Resort
Grand Isla Navidad Resort
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499 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Denman Island, Canada
Reviewed 4 days ago NEW

Grand Isla met & exceeded our expectations. The facility was wonderful, the staff friendly & helpful. We were down to this area to see what our friends were raving about. It was a wonderful experience!

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Helpful?
Thank R M
La Crosse, Wisconsin
Reviewed 4 days ago NEW

No one factor (room, food, service, etc.) rates five stars, but this is a place where the sum of the factors exceeds the whole. A 640 peso 35 minute taxi ride from the airport through fairly remote territory (for a moment I thought maybe I was being taken for a "ride") until reaching de Navidad and what must have been...

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Helpful?
1Thank Jerry H
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you for taking the time to share with us your detailed comments concerning your visit to the Grand Isla Navidad Resort (former Grand Bay). It was very rewarding to read that you enjoyed the quiet vacation at our beautiful grounds, as well the surroundings of Barra de Navidad and Melaque. We agree with you that our hotel offers a...

Toronto, Canada
Reviewed 1 week ago

Kudos to Juan Carlos and the staff at Grand Isla Navidad Resort for providing my travel companions and I with a most memorable vacation. It was our second visit to Grand Isla Navidad which speaks volumes for the resort as we tend to be gypsy travelers. A big shout out to Gabriel and his staff at the golf club, especially...

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Helpful?
Thank hsterghi
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you for taking the time to go into so much detail and share your experience with the online community. I was delighted to hear you had an enjoyable and memorable time at our hotel. I will share your comments with all the Associates to let them know they contributed to create unforgettable memories for you at the Grand Isla...

Toronto, Canada
Reviewed 2 weeks ago

Friends and I spent a week in January at Grand Isla Navidad. It is a lovely resort. Our room faced the beautiful marina. It is a good place to relax by the pool. The draw for my friends was the golf; there are 3 golf courses associated with the resort. In fact it was the second time my travelling companions...

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Helpful?
Thank cflett2016
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for your review in regards to your latest stay at the Grand Isla Navidad Resort, we are very happy to hear that you have a pleasant and relaxing vacation with us. We are sorry to hear that we did not meet your expectation with the night activities, as we definitely do not offer the night Shows...

Edmonton
Reviewed 2 weeks ago

This is a difficult review to put together because as the management points out, it is not a typical all-inclusive. It is kind of a hybrid that has charter company all-inclusive guests, regular hotel guests who can choose an inclusive plan or pay-as-you go & boat people from the marina who use the hotels pools and food services. We booked...

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Helpful?
1Thank chipin
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

We would like to thank you for sharing with Trip Advisor's community your experience in details about your recent stay at the Grand Isla Navidad Resort. We are very happy to hear that in all together you have enjoyed your stay at the hotel, the golf course, Playa de Coco and the surroundings. We also appreciate the valuable comments regarding...

Oakville, Canada
Reviewed 2 weeks ago

The resort is set up on a hill with a lagoon between the town. The architecture is wonderful. Lots of swimming pools, beach yoga, excellent service and restaurants. I would go back. I enjoyed the water taxi ride over to the town, all part of the fun.

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Helpful?
Thank Judy M
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you for taking the time to share with us your comments, We are very happy to hear that you had a wonderful and memorable vacation, which only gives us more reasons to continue providing excellent service in such beautiful property. We are looking forward to welcome you again at Grand Isla Navidad Resort. Sincerely, Juan Carlo Rincones General Manager

Oshawa, Canada
Reviewed 4 weeks ago

Beautiful setting and lovely grounds, but here is why I give it a 2. Service was sub par. We were supposed to have a fridge and we did...but it was iced up and didn't work. I notified the front desk immediately and was told it would be dealt with. The second trip to the front desk I was told the...

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Helpful?
Thank TerryTooney
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for your review about your recent stay at the Grand Isla Navidad Resort. We sincerely apologies for the inconvenience mentioned in your letter. I am very surprised and concerned about your comments as we are recognized by good service and our quality of gastronomy. We can only hope that you will afford us another opportunity in...

Regina, Canada
Reviewed 6 January 2017 via mobile

Beautiful hotel, great food, and great service, but was disappointed about no entertainment at night. And the bars closed at 11:00 pm. Spent New Year's there and it was the only great entertainment night we had. During the day they had a band playing by the pool, that was it. They definitely need to improve the entertainment and close the...

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Helpful?
1Thank Laura T
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review
Google Translation

Muchas gracias por sus comentarios sobre su estancia en Grand Isla Navidad Resort. Me da gusto escuchar que disfrutaron la...

victoria
Reviewed 4 January 2017

This is a 5 star resort for a 3 star price. We are a family of 4 (2 teens) and got a breakfast included deal for a good price by dealing directly with the hotel. Our room was huge. Meals and drinks at the hotel are a bit pricey but the town of Barra de Navidad is very close via...

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Helpful?
2Thank grver
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

On behalf of all the Team at our beautiful 1,200 acre resort, thank you very much for taking the time to share your comments about your recent visit to the Grand Isla Navidad Resort. It is always a pleasure to hear that our guests have enjoyed our facilities and surroundings of Isla Navidad and the beautiful Bay of Barra Navidad...

Santa Barbara, California
Reviewed 3 January 2017

I don't know where to begin ... management was not interested in making us happy as customers, whatsoever. Would not honor the Expedia VIP upgrade without having to pay. AC in bedroom didn't work, but AC in living area was freezing cold and could not be adjusted. I called the front desk and they had to turn it completely OFF....

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Helpful?
1Thank Jill T
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for taking the time to share your comments with us and Tripadvisor community. It is through feed back such as yours that we are better able to identify areas of opportunity for improvement. We sincerely apologize for not meeting your expectations upon arrival with the probable Free Upgrade what have most affected your impression about the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service

Additional Information about Grand Isla Navidad Resort

Address: Circuito de los Marinos S/N | Fracc. Isla Navidad, Isla Navidad 28838, Mexico (Formerly Wyndham Grand Isla Navidad)
Region: Mexico > Pacific Coast > Colima > Isla Navidad
Price Range: RM477 - RM962 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Isla Navidad Resort 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Wyndham Manzanillo
Manzanillo Wyndham
Isla Navidad
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Questions & Answers

Here's what travellers have asked, with answers from Grand Isla Navidad Resort staff and other travellers.
37 questions
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Questions? Get answers from Grand Isla Navidad Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Northeast view rooms are great for sunrise experiences.”
 of 5 bubbles RM526, 15 Feb 2017 | Read review
“8th floor or above for better view.”
 of 5 bubbles JerryH262, 15 Feb 2017 | Read review
“We had a lovely view of the marina and lagoon”
 of 5 bubbles judymR7181XR, 1 Feb 2017 | Read review
“Higher floors offer ocean view, and some rooms overlook the pool, so you may or may not want the activity beneath your balcony.”
 of 5 bubbles TerryTooney, 18 Jan 2017 | Read review
“No decent rooms unless maybe you get as high as possible. I have a partial marina view.”
 of 5 bubbles Rzrbk007, 23 Dec 2016 | Read review
5 of 5