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InterContinental Maracaibo

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InterContinental Maracaibo
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605 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Reviewed 28 February 2017 via mobile

Good living at Intercontinental Maracaibo, the best hotel in the City, does have bar, nice comun areas and ocean view room, in carnival they offer pool night and very nice music whit the important DJ.

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Helpful?
Thank Alfredo F
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, Thank you for your comment, it is very special to us read about the great time you had in your Hotel InterContinental Maracaibo, we keep working every day to give you an excellent service, thank you for choosing us as your place to stay in our city. We’re looking forward to see you again. Greetings. Grecia Hernandez Social...

Reviewed 25 February 2017 via mobile

If you are an IHG member we trying to redeem a night , walkin customers have preference. Family asking why you are taking long really makes up for agonizing service experiencia. They should be instructed on how to treat a member

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Helpful?
Thank Efrain V
IHGService, Guest Relations Manager at InterContinental Maracaibo, responded to this review

Hi Efrain V, Thank you for choosing us and leaving us feedback. I regret to know that the check in process did not go smoothly as we hoped it to be and that our welcoming staff was not able to attend to you efficiently. As one of our IHG Rewards Club members, we wanted you to have a stay that...

The Woodlands
Reviewed 31 January 2017

Good choice among others in the city. VIP Lounge is just working 2 hours from Mon thru Sat. Decent WiFi. Not so many amenities in the social area. Personnel works hard and they are very friendly and resourceful

Review collected in partnership with this hotel
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Helpful?
Thank luismelogeo
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, We’re pleased to read about your stayed, we feel very grateful to know about your experience. However, we apologize for the inconvenience, our intentions are to make you feel at home. We're looking forward to your next visit, you are always welcome. Greetings, Grecia Hernández, Social Media Manager.

Reviewed 3 January 2017

I have stayed at several IHG properties around the US and I have to admit that I was very skeptical about using my IHG points at the InterContinental Maracaibo since it is located in a third world country. My wife and myself decided to stay for one night from 01/01 until 01/02 and burned 25 thousand IHG points on this...

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Helpful?
Thank Jose V
IHGService, Guest Relations Manager at InterContinental Maracaibo, responded to this review

Hello Jose V, Thank you for choosing the InterContinental Maracaibo, Venezuela and posting a detailed review and rating your stay. I would like to apologize if your stay was unsatisfactory and that your expectations were not met. Despite this, we appreciate your five star rating sleep quality and that you found the location of the property convenient.We value your IHG...

Wassenaar, The Netherlands
Reviewed 23 October 2016 via mobile

I have stayed in this hotel for 1 month and so far I've felt well treated, the installations are really nice, the rooms big and my room in particular has an excellent view of the Maracaibo Lake. The staff is well trained and attentive. The food is in general pretty good with some exceptions, there are some inconsistencies in the...

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Helpful?
Thank Carlos V
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, We’re pleased to read about your stayed, we feel very grateful to know about your visit. However, we apologize for any inconvenience you may have experienced, our intentions are to make you feel at home, we’re looking forward to your next visit, you’re always welcome. Greetings, Saludos Cordiales, Grecia Hernández Social Media Manager.

Tulsa, United States
Reviewed 8 October 2016

Intercontinental Maracaibo is a good option when you need to stay close to downtown Maracaibo. The hotel does very well it duties and provide for the needed service accordingly. The room is clean and comfortable. The restaurant is very good. You can walk on the lake shore not far from the hotel. The hotel has a very nice gym available.

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Helpful?
Thank Vitor M
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, For us it is a pleasure to welcome you in your hotel Intercontinental Maracaibo and our team is a priority to provide you the best experience. We thank you for taking the time to leave us a comment, these are very important for us because it allows us to offer a better experience. We will be waiting a...

Chios, Greece
Reviewed 28 September 2016 via mobile

One of the best choices in Maracaibo. The hotel is luxury with spacius rooms. Very clean with very good staff. Dinning and breakfast were also excellent. The staff is very helpfull very kind and very polite. Try to pay cash if you have dollars.

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Helpful?
Thank John V
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, For us it is pleasure to welcome you in your Hotel Intercontinental Maracaibo and to our team is a priority that you have the best experience. We thank you for taking the time to leave us a comment, remember that this is always important to us, it allows us to provide a better experience. We are looking forward...

Maracaibo, Venezuela
Reviewed 24 September 2016

I enjoyed the food and atention given, the hotel has various áreas to eat so there fore you can have a certain amout of variety. The pool área is also very comfortable. very worth the stay. I would come back again.

Review collected in partnership with this hotel
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Helpful?
Thank shaunc132
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, For us it is pleasure to welcome you in your Hotel Intercontinental Maracaibo and to our team is a priority that you have the best experience. We thank you for taking the time to leave us a comment, remember that this is always important to us, it allows us to provide a better experience. We are looking forward...

Montreal, Canada
Reviewed 17 September 2016

Excellent installations, room, restaurants and facilities in general. All personnel was courteous and they took care that our time spent there we feel that it was as our home. ...and if you stay in the hotel, do not forget to try the appetizer named "tequenos"...

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Helpful?
1Thank Lorenzo H
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, Thank you for your comment, it is very special to us read about the great time you had in your Hotel InterContinental Maracaibo, we keep working every day to give you an excellent service, thank you for choosing us as your place to stay in our city. We’re looking forward to see you again. Greetings. Social Media Manager...

Maracaibo, Venezuela
Reviewed 16 September 2016

The hotel is very nice, located in the city center, security is excellent..!!! I feel safe, the staff is always helpful, the good is great, rooms are clean, 5 stars hotel by all means, I am staying here for almost two months ... love it

Review collected in partnership with this hotel
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Helpful?
Thank Myer E
IHG_Hotel_Staff, Social Media Manager at InterContinental Maracaibo, responded to this review

Dear guest, Thank you very much for giving us a minute of your time to leave us your comments, they are always vitally important for our team to continue working for the service. We are glad that your stay at our facilities is pleasant; we hope we keep being your first choice in Maracaibo. Best regards Social Media Manager Grecia...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The InterContinental Maracaibo Hotel is located over the eastern brook coming from the Lake of Maracaibo. This modern and avant-garde architectural complex boasts 252 rooms ... more   less 

Additional Information about InterContinental Maracaibo

Address: Avenida 2 El Milagro, Maracaibo 4002, Venezuela
Region: Venezuela > Zulian Region > Maracaibo
Price Range: RM1,477 - RM1,982 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Maracaibo 4.5*
Number of rooms: 252
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Maracaibo staff and other travellers.
2 questions
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Questions? Get answers from InterContinental Maracaibo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side offer a view to Rafael Urdaneta bridge”
josevY3506HL, 2 Jan 2017 | Read review
“Excellent decoration, cleanness and nice view over the Maracaibo lake.”
lorenzoh500, 17 Sep 2016 | Read review
“I like the hotel very much, the service is great, the stuff is always helpful I will highly recommend this hotel ”
myere, 16 Sep 2016 | Read review
“Better beds ”
annadelnegro, 15 Aug 2016 | Read review
“Upper floors are better!”
  • Pasillo hacia las habitaciones
  • Excelente ducha!!
  • Habitacion sencilla
Mikeve, 23 Apr 2016 | Read review
5 of 5