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BEST WESTERN Jacksonville Inn

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BEST WESTERN Jacksonville Inn
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Pocahontas, Arkansas
Reviewed 25 June 2016

The AC and fridge in our room was not on when we arrived at six in the evening. It was VERY HOT and uncomfortable in our room. It did not cool down completely until the next morning. We had made advanced reservations so we were expected. Also, the housekeeping staff barged into our room while I was undressing. I did...

Review collected in partnership with Best Western
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Helpful?
1Thank Barbara M
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this...

Jacksonville, United States
Reviewed 23 June 2016

Convenient location. Rooms and property are very clean. Room smelled fresh and clean. Good variety of food at breakfast, food was fresh and tasty. Will definitely visit this hotel again. Express checkout was timely.

Review collected in partnership with Best Western
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Thank Jan K
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you so much for your kind words regarding the cleanliness and fresh smell of your hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We...

Reviewed 27 May 2016

What I got the bed was hard as a rock. It was suppose to get King size with whirlpool tub.. Did not get that either. I just stayed in that room even though I did not get a good night sleep while I was there. That bed was bad rock hard.

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Helpful?
1Thank Katherine E
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for leaving your five star rating of our hotel. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. We are working to take care of all...

Washington, DC, United States
Reviewed 24 May 2016

This hotel is a good choice for the cost. The continental breakfast is very good and the staff is helpful and friendly. It is in the center of Jacksonville and close to other food places so there is no problem finding other places to eat for lunch and dinner.

Review collected in partnership with Best Western
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Helpful?
Thank Valerie A
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We're glad you had a great time with us and we look forward to serving you again

Tulsa, United States
Reviewed 21 April 2016

top notch no complaints everything was as one could hope for and because of being a returning customer we were provided a room with a Jacuzzi bathtub at no extra charge resulting in extraordinary bath time for the kids

Review collected in partnership with Best Western
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Helpful?
Thank Markham C
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again.

san antonio, United States
Reviewed 8 April 2016

I love to stay at this hotel. all staff are friendly and caring. in a morning nice breakfast which make my day . I love omelet and fresh waffle. this nice clean hotel . this is second time I stayed at this hotel and I definitely be returning in future.

Review collected in partnership with Best Western
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Helpful?
1Thank Terry B
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. It means a lot to us that...

N.W. Arkansas, United States
Reviewed 7 April 2016

Always a pleasant experience and great location for my friend and I when we have a women's get away from the hubby and kids. I stay here about 2-3 times a year and have never had any problems.. Staff is always great.

Review collected in partnership with Best Western
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1Thank Glenda W
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I can't begin to express how much it means to our management and staff to hear from...

Hannibal, Missouri
Reviewed 17 March 2016

My husband and I were very impressed with this very nice Best Western hotel. The room was very clean, fresh and comfortable, and it was quiet. A good variety was available for breakfast, and everything was plentiful and fresh. But what impressed us most was the excellent customer service provided by Cookie at the front desk! She was so friendly...

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Helpful?
Thank ashadensack
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home! Your five star review is greatly appreciated.It is so rewarding to hear that we were able to provide a comfortable and convenient experience .We look forward to seeing you again.

Reviewed 13 March 2016

Enjoyed our stay. Unfortunately, they were having WIFI issues, and we were not able to connect our smart phones to the internet at all during the three day, two night stay. However, we were able to connect our tablet and laptop. We stayed in a suite room that was very comfortable with a nice seating area and very comfortable bed....

Review collected in partnership with Best Western
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Helpful?
Thank michellewhorn
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. I have shared your compliments with...

Sherwood, Arkansas, United States
Reviewed 10 March 2016

had to stay in town to make sure I could get to work and back during flood warnings...very clean, very nice people, great location and breakfast was great! Really like the privacy of separating the bathroom from rest of room.

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Helpful?
1Thank Sara B
Cookie D, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Your five star review is greatly appreciated.It is so rewarding to hear that we were able to provide a comfortable and convenient experience .Thank you for your kind review and compliments to the dining options at our hotel.We look forward to your next visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Jacksonville Inn

Address: 1600 John Harden Dr, Jacksonville, AR 72076
Region: United States > Arkansas > Jacksonville
Price Range: RM319 - RM438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Jacksonville Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western Jacksonville
Jacksonville Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Jacksonville Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If stairs are a problem, request a 1st floor room - no elelvator”
 of 5 bubbles ashadensack, 16 Mar 2016 | Read review
“Ground floor if elderly-no elevator.”
 of 5 bubbles Devon_Peyton, 4 Mar 2015 | Read review
“They take pets but with fee.”
 of 5 bubbles retiree2010, 1 Aug 2014 | Read review
“Don't stay here”
 of 5 bubbles sonyae796, 11 May 2014 | Read review
“Again, don't expect downstairs, this is another Best Western that is catering to the out of town worker and most have all the downstairs rooms. Of course the out of town worker is money and sorely needed in this economy, can't fault them for that.”
 of 5 bubbles Sassysas1955, 15 Jul 2013 | Read review
5 of 5