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Candlewood Suites Jonesboro

58 reviews
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Traveller (11)
Room & Suite (15)
Overview
  • Excellent35%
  • Very good31%
  • Average13%
  • Poor13%
  • Terrible8%
Travellers talk about
“small store”(2 reviews)
“front desk”(10 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (58)Write a Review
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All reviewsfull size refrigeratorsmall storefront deskin great shapebed was comfortablecoffee potnice place to stayroom servicewould stay here againclean roomsbusiness centerin townstovekitchenettepetsgymrepair
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1 - 5 of 58 reviews
Hotel's Favourite
Reviewed 19 November 2017 via mobile

Great suite with nice kitchenette, friendly staff, clean, and offered a military rate. A pet friendly room was available. Would stay again! Gym and sundries store available on ground floor. Updated suite felt like home.

Thank kungpow34
Reviewed 23 October 2017

I stayed here over the course of a few months. The staff was very friendly and helpful if there were any issues. I had an issue with the air conditioning unit and it was fixed within a day. Jessica at the front desk and Billy,...More

Thank Jes M
Reviewed 4 October 2017 via mobile

Not a typical IHG hotel. No breakfast but you can purchase a hot breakfast. No daily paper. Bathtub is slick so hold on. I booked the room based on past experience with IHG. Very disappointed too many hotels in this town to stay at this...More

Thank rphillips3
Response from IHGService, Guest Relations Manager at Candlewood Suites JonesboroResponded 19 October 2017

Hi rphillips3, Thanks for your recent overnight, your feedback is appreciated. I'm sorry to hear that the services we offer did not meet your expectations. While I understand your disappointments, as a gentle reminder, Candlewood Suites is an extended stay brand. We are a limited-service...More

A TripAdvisor Member
12
Reviewed 17 September 2017 via mobile

I book a queen suite for a party of 4 -myself, husband, 2 kids. The suite has a queen bed in the bedroom and a sleeper sofa. The kids can't sleep on the sleep sofa bc the mattress is filthy. All kinds of stains that...More

2  Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Candlewood Suites JonesboroResponded 2 October 2017

Dear Valued Guest, Thank you for staying in our property and for taking the time to post your review. Guest comfort and satisfaction is very important to us and our hotel committed to provide comfortable accommodations. I'm sorry you were disappointed with the condition of...More

Reviewed 20 June 2017 via mobile

Overall, the stay was okay. This property is wedged into an area with multiple hotels in a small area. Check in as quick and the room was mostly clean. The coffee pot was disgusting. I advised the front desk as I was leaving and was...More

Thank dirtydan831
Response from IHGService, Guest Relations Manager at Candlewood Suites JonesboroResponded 6 July 2017

Hello dirtydan831, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our check-in service efficient and rooms clean. On the other hand, I am sorry to hear about...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$97 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (15)
Questions & Answers
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Room Tips
"Good for travelers with pets"
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"Stay at one of the other hotels in the area."
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"Do not stay here."
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"If you want to save money bring your own food and prepare it right in the room."
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