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Gorillas Lake Kivu Hotel

Beach Road, Gisenyi, Rwanda
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May 7
May 8
1 room, 2 adults, 0 children
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Traveller (10)
Pool & Beach (5)
Room & Suite (1)
Lake Kivu Serena Hotel
225 reviews
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Discover Rwanda Gisenyi Beach
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Gorillas Golf Hotel
44 reviews
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Overview

  • Excellent9%
  • Very good39%
  • Average33%
  • Poor18%
  • Terrible0%
16 Mar 2017
“Nice rooms, good internet, needs more accessories”
30 Sep 2016
“Nice buildings but...”
Free Wifi
Free Parking
Pool
Restaurant
3 Star Hotel
All hotel details
Lake Kivu Serena Hotel
225 reviews
#2 of 4 hotels in Gisenyi
 
Hotel Paradis Malahide
308 reviews
#1 of 4 hotels in Gisenyi
 
Discover Rwanda Gisenyi Beach
109 reviews
#1 of 17 B&Bs / Inns in Gisenyi
 
Gorillas Golf Hotel
44 reviews
#19 of 47 hotels in Kigali
 
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Rooms
7 May8 May
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1 room, 2 adults, 0 children
Standard Room

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Standard Room

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Reviews (33)
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1 - 5 of 33 reviews

Reviewed 21 March 2017

the hotel is located in a great environment in the heart of the city and so all of the activities are closer in addition it has a magnificent pool. with an excellent service i highly recommend you to go to this hotel !

Thank ariellakab
Response from Annabel U, Public Relations Manager at Gorillas Lake Kivu Hotel

Dear Ariella, We are glad you loved your stay at our hotel. Thank you for taking off time to write a review. Such feedback helps other prospective guests make a decision. We really appreciate and hope that you return soon.

Reviewed 17 March 2017

Gorillas Hotel has very nice, clean, spatious rooms. It is located on Kivu lake which makes it even more attractive. The Hotel is quiet, breakfast and lunch are great and enjoyable. The provided safe was not operational and the room phone is out of service....More

Thank kagwa8
Response from Annabel U, Public Relations Manager at Gorillas Lake Kivu Hotel

Dear Guest, Thank you for staying at our hotel and taking time off to write this wonderful review. Our sincere apologies on the negative points. However, our telephone switchboard was under maintenance during your stay and the issue has been rectified. Overall I hope you...More

Reviewed 1 October 2016

So my room was all right, although the lights, when they worked, were a bit dim. Was not really possible to read in bed. Also the restaurant service was very limited; slow and at breakfast there was no menu we could look at. At that...More

1  Thank Pete G
Reviewed 16 August 2016

I was impressed with the hotel overall and its charm and character. The Front desk was courteous and accommodating upon arrival. However, after that the service went a little downhill. I called to have a fan replaced in my room as there was no air...More

Thank Woodyninja
Reviewed 13 August 2016 via mobile

Stayed here on a holiday in Rwanda. The hotel was overlooking Lake Kivu and was well situated for the town centre. Staff were friendly and helpful although service was slow. Breakfast and dinner were good. The swimming pool is really big and is a highlight...More

Thank Christine G
Lake Kivu Serena Hotel
225 reviews
#2 of 4 hotels in Gisenyi
 
Hotel Paradis Malahide
308 reviews
#1 of 4 hotels in Gisenyi
 
Discover Rwanda Gisenyi Beach
109 reviews
#1 of 17 B&amp;Bs / Inns in Gisenyi
 
Gorillas Golf Hotel
44 reviews
#19 of 47 hotels in Kigali
 
About
Amenities
  • Top amenities
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Hotel Amenities
  • Free Parking
  • Things to do
  • Pool
  • Restaurant
Details
  • Price range
  • US$87 - US$178 (Based on Average Rates for a Standard Room)
  • Hotel class
  • Number of rooms
  • 17
Photos
Traveller (10)
Pool & Beach (5)
Room & Suite (1)
Hotel & Grounds (4)
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Questions & AnswersAsk a question
Annabelle W
Hello , Can anyone tell me how far Lake Kivu is from this hotel and can you get there on foot ? is it safe too ? Many Thanks
7 October 2015|
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Room Tips
"Excellent rooms"
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"Get a room closer to the lobby and not on the end near the road."
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"Rooms looking over the pool have their own balconies.. VERY Nice!"
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"First floor overlooking pool"
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