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07/05/2017 08/05/2017
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    Lake Kivu Serena Hotel

    P.O. Box 7469, Gisenyi 00100, Rwanda
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$43 US$215US$172View Deal
    US$183View Deal
    US$172View Deal
    Traveller (121)
    Pool & Beach (34)
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    Overview

    • Excellent37%
    • Very good42%
    • Average11%
    • Poor7%
    • Terrible1%
    1 week ago
    “Relaxation was the aim, relaxation was the gain”
    2 weeks ago
    “Beautiful!!”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (224)
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    61 - 65 of 224 reviews

    Reviewed 26 August 2015

    Reading the reviews of this hotel, some positive, lots negative but appreciating our stay would only be for two nights, we felt relaxing by a lake at the end of our exhausting adventures in Uganda and Rwanda would be most welcome - thats where that...More

    Thank TheUKChapmans
    Response from DuncanLewa, General Manager at Lake Kivu Serena Hotel

    Dear Family Chapman, We are sincerely thankful for your detailed review of our hotel and the experience you had while staying with us. We sincerely regret the inconvenience and bad service you endured while with us and take this opportunity to apologize for the same....More

    Reviewed 19 August 2015

    The setting is lovely by the lake, staff very gracious and eager to please, and the room was quite comfortable. Dinner and breakfast were excellent. I stayed there only one night at the end of a fantastic trip arranged by Danny at Bizidanny Tours. The...More

    1  Thank Susan P
    Reviewed 12 August 2015
    Google Translation

    Das Serena Hotel ist das älteste Hotel am Platz, leider sieht man das auch an der Ausstattung der Zimmer! Der...More

    Thank Gorillafreund
    Reviewed 12 August 2015

    The Kivu Serena is the premier hotel on the Rwanda side of Lake Kivu. While its rooms aren't as well-appointed as those at its sister hotel in Kigali, its lake-side location, beautiful pool, and private beach more than make up for the difference. I've stayed...More

    Thank Dominic R
    Reviewed 4 August 2015
    Google Translation

    Avons passé trois nuits dans cet endroit fort charmant! Chambres généreuses avec très bonne Wifi, Safe, télé et terrasse donnant...More

    Thank 01130EchallonAnnick
    Hotel Paradis Malahide
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$189 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (121)
    Pool & Beach (34)
    Room & Suite (27)
    Dining (15)
    Nearby
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    Questions & Answers
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    Room Tips
    "Please ask for rooms on top floors to enjoy the Lake Kivu scenery and the ones overlooking the lake"
    Read review
    "The higher numbers are closest to the lake: view, breeze and the relaxing sound of the little waves"
    Read review
    "Lake View/Pool View"
    Read review
    "Ask for one with a view of the lake"
    Read review