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Gorillas Volcanoes Hotel

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38 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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North Attleboro, Massachusetts
Reviewed 11 February 2017 via mobile

I stayed here with a large group the night before we went on a gorilla trek. I found the hotel very comfortable--the beds, linens, and towels were far superior to other hotels in Kigali. My room overlooked the pool and beautiful landscaped courtyard, and was quiet at night. I felt safe there, and also felt safe walking several blocks away...

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Thank photosinpink
Bideford, United Kingdom
Reviewed 23 January 2017 via mobile

We came home from Rwanda last week after two weekend there - the last week in Musanze in this hotel, where we were very happy. We had a ground floor room with balcony, looking over the pool, and it was clean, comfortable and quiet. The staff are all delightful - friendly and accommodating and ready to help. Service in the...

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Thank AriadneGN
Kigali, Rwanda
Reviewed 10 November 2016

Clean rooms, safe environment, friendly staff. That's where it ends, here. There is a bar and a restaurant....both dead. Espresso at the bar takes 20 minutes, to get change another ten. TV and half the lights in my room did not work. Which is ok, since they don't switch on the generator during the frequent and lengthy power cuts for...

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Thank Pascal C
Makati, Philippines
Reviewed 6 May 2016 via mobile

We drove here from Hima in Uganda - it was around a 6 hr drive, but worth it. The views were amazing! For food I ordered the chicken every time and the portion was large and nicely done. I ran through town in the morning and it was beautifully clean and organised. My room was at the front of the...

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Thank Ruben_Heather
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

Dear Guest, We thank you for choosing to stay at Gorillas Volcanoes Hotel. We appreciate your positive feedback which will go along way in helping other travelers choose a hotel in this area. We shall be delighted to host you again with your family.

Olathe, Kansas
Reviewed 29 April 2016

The food was excellent, the service was great, and the ambiance was really nice. The best pili-pili I've had. They have a variety of cuisines including Italian and more traditional Rwandan. We all enjoyed it very much.

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Thank nkm615
San Marcos, Texas
Reviewed 20 January 2016

Good outside patio...although the food prices are a bit high for Rwanda. Very good place for breakfast and for free wifi. Convenient location and friendly staff. Easy walk from town. Clean restrooms and good coffee too!

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Thank upnhotair2
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

Greetings and thank you for the great review. Please keep returning and enjoy the great coffee

Mombasa
Reviewed 8 September 2015

Check in was very fast and the room was clean and nice. Internet was no issues, password was provided for without issues. Breakfast was ordered very early and was ready so we could leave ready for a very long day. Enjoyed my short stay here.

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Thank slofty
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

Thank you for choosing to stay with us. We are glad that you enjoyed your stay and are looking forward to hosting you again.

Reviewed 6 August 2015 via mobile

This property has a very calming effect for a traveler from a bustling city. It is quiet save for the proximity to the main road and occasional vehicles which could disrupt one's sleep. The green in the restaurant and sorrounding areas shows that they had conservation in mind & for nature lovers, this is like a little "Mecca" of nature...

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Thank Nathan M
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

We are glad you loved and enjoyed your stay at our hotel. Your feedback is very important to us and we really appreciate it. The hotel is committed to continuously improving guest experience. Please do not hesitate to return.

Gaia
Reviewed 27 December 2014

The man who cleans your shoes after you return from your gorilla trek was quick and thorough- all else about this spot was acceptable but forgettable. I would think about staying somewhere else. The food was edible but not very good.

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1Thank gianabee
Edmond, Oklahoma
Reviewed 18 December 2014

Five of us stayed in three rooms before a Gorilla trip in November. The rooms were sufficiently equipped, clean enough, and Wifi was sufficient. The food in the restaurant was plentiful, tasty, and fairly priced. We even found that there was a shoe-cleaning service after the Gorilla trek and our mud-coated boots were restored to nice condition for a reasonable...

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Thank lutherkent

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Services
  • Free Parking

Additional Information about Gorillas Volcanoes Hotel

Address: P.O. Box 94, Ruhengeri, Rwanda
Region: Rwanda > Northern Province > Musanze District > Ruhengeri
Number of rooms: 31
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Questions & Answers

Questions? Get answers from Gorillas Volcanoes Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stick with the ground floor to not have to use the stairs.”
 of 5 bubbles TAN31_11, 29 Oct 2014 | Read review
“Main road can be loud, but quieter at night. Still, it's nice to look out at the lawn and pool on the front.”
 of 5 bubbles xclr, 26 Jul 2013 | Read review
“Pick one of the upper floors”
 of 5 bubbles rwexler, 11 Feb 2013 | Read review
“Rooms overlooking the pool on the third floor are quiet and offer outdoor balconies.”
 of 5 bubbles Beautyhuggeranonymous, 16 Jul 2012 | Read review
“I'm a being fair! Show us more of Rwandese culture and hospitality....”
 of 5 bubbles Dantes25, 13 Jul 2012 | Read review
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