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Protea Hotel by Marriott Mossel Bay

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Protea Hotel by Marriott Mossel Bay
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406 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Dunfermline, United Kingdom
Reviewed 4 weeks ago

We stayed here for one night.The staff very friendly,room was nice and clean a little bit dated furniture wise but nice.We has a nice partial view of the sea from our room,small pool and a place to eat.We decided to eat st the hotel but after viewing the menu decided it was very limited and left. Not many places in...

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Helpful?
Thank mclaren095
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear mclaren095 Thank you for taking time to post your comments on Tripadvisor regarding your recent stay at the Protea Hotel by Marriott Mossel Bay. It was a pleasure hosting you during your visit to the Garden Route and we appreciate your feedback which will be shared with the TEAM to maintain and improve, where necessary, our service standards and...

Poulton Le Fylde, United Kingdom
Reviewed 14 February 2017

Excellent hotel with a fantastic restaurant and well stocked bar. Our room was very comfortable and the bathroom very clean and modern. The only hiccup was someone in the room next door watching loud TV in the middle of the night. A call to reception soon sorted this out and it didn't spoil our overall trip. Would definitely recommend.

Review collected in partnership with this hotel
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Helpful?
Thank Jean T
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Jean Thank you for your words of appreciation and taking time to write a review with your recent stay at Protea Hotel by Marriott Mossel Bay. We are delighted to receive your compliments., it was our pleasure to accommodate you. Please feel free to contact me personally for any assistance you may require from our side in future. We...

Merritt Island, Florida
Reviewed 14 February 2017

This Hotel is conviently located in the heart of the downtown area. Walkable to the museum and other places of interest. The hotel restaurant was very nice and the service was excellent. Comfortable rooms and lovely views.

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Helpful?
Thank Dee Y
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Dee Y Thank you for staying with us and taking time to write a review on Tripadvisor! We appreciate your feedback and hope we'll have the pleasure of welcoming you back again in the not too distant future. Kind Regards Ronel Theron General Manager.

Doncaster, United Kingdom
Reviewed 12 February 2017

Charming hotel in a good location perfect for an overnight stop while traveling the garden route. Very helpful staff and a good restaurant. Overlooks the ocean and parking free to residents. Comfortable bed and adequate bathroom

Review collected in partnership with this hotel
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Helpful?
Thank Batopham
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Batopham, Thank you for taking time to write your comments on TripAdvisor,we appreciate your feedback. Glad you've enjoyed our location and the facilities the hotel has to offer. Thank you again for your time and come visit us again soon! Sincerely, VALTHIA JOHNSON

Washington DC, District of Columbia
Reviewed 5 February 2017 via mobile

I am not sure if Mossel Bay has anything better to offer, but I would rate this facility as just average. The check-in was courteous and we were offered either a glass of sherry or orange juice upon arrival. The staff helped bring my baggage to my second floor room which did not appear to be accessible by elevator. My...

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Helpful?
Thank Kenneth B
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Kenneth B, Thank you for taking the time to review our property on Tripadvisor As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. We have shared your feedback with the appropriate hotel team to ensure that this was...

Philadelphia, Pennsylvania
Reviewed 3 February 2017 via mobile

Stopped for a night while driving the garden route. My room was very large - a 3-level suite with kitchenette. The bed was comfortable and the a/c cold. But the facilities need work. The shower leaked water all over the bathroom and there were many floor tiles that were cracked / loose. The bathroom needed a deep cleaning and they...

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Helpful?
Thank TBDWorldTraveler
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear TBDWorldTraveler Thank you for taking the time to review our property on Tripadvisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your stay. Your feedback about the shortcomings certainly does not reflect the...

Peterborough, United Kingdom
Reviewed 31 January 2017

We stayed here for 2 nights in one of the newer rooms at the back of the hotel, you could just about see the sea over the building in front. Lovely room with separate loo to shower and basin. When we arrived we were nervous about parking over the road from the hotel but it wasn't a problem. The restaurant...

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Helpful?
Thank travelaslongasican
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear travelaslongasican Thank you for taking time to post your comments on Tripadvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. Kind regards, Ronel Theron...

Leicester
Reviewed 27 January 2017

We stayed one night here and found the hotel to be excellent. Reception staff very friendly, after originally being let in through an electronic gate, slightly off putting. Once inside, the layout is attractive with sea views from the terrace and bar overlooking a small pool. We ate dinner in the restaurant and this was superb. Our room was one...

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Helpful?
Thank Bluefox47
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Bluefox47 Thank you for sharing your experience at the Protea Hotel by MarriottMossel Bay by posting your comments on Tripadvisor As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Hartenbos, South Africa
Reviewed 27 January 2017

This was really the best Suite and service i had with my wedding we also had our function there , the room was 5 star and also the staff that work there , best ever Janine who also worked at the venue was stunning

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Helpful?
Thank Nadia B
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear Nadia B Thank you for sharing your experience at the Protea Hotel by Marriott Mossel Bay & Cafe Gannet restaurant. We appreciate your feedback and are delighted to hear that you had a wonderful experience. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It was truly an honor to have...

Cape Town Central, South Africa
Reviewed 26 January 2017

Fabulous location and setting for a laid back experience close to the sea. Distinctly decorated rooms create a fresh feel as well as comfort. The Gannet restaurant provides a unique menu with options to sit in a relaxed restaurant or outside under umbrellas on the sunny patio. The Bay provides an ocean backdrop while you eat or drink at the...

Review collected in partnership with this hotel
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Helpful?
Thank garethshaw2017
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review

Dear garethshaw2017 Thank you for sharing your reviewing Protea Hotel by Marriott Mossel Bay with your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive. ... more   less 

Additional Information about Protea Hotel by Marriott Mossel Bay

Address: cnr of Church and Market Streets, Mossel Bay 6500, South Africa (Formerly Protea Hotel Mossel Bay)
Region: South Africa > Western Cape > Mossel Bay
Price Range: RM425 - RM780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Mossel Bay 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Mossel Bay Protea Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Mossel Bay staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Mossel Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for suite”
 of 5 bubbles Anthonyhblake, 1 Mar 2017 | Read review
“Ask for a room with a view of the beach”
 of 5 bubbles 683philipt, 1 Mar 2017 | Read review
“The Presidential suite is very nice for a family.”
 of 5 bubbles , 14 Feb 2017 | Read review
“the rooms in the old part looked a bit dark so ask for room in newer part”
 of 5 bubbles travelaslongasican, 30 Jan 2017 | Read review
“No.1 and adjcaent rooms are super modern.”
  • Stylish bathroom
 of 5 bubbles Bluefox47, 27 Jan 2017 | Read review
5 of 5