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Ngorongoro Serena Safari Lodge

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Traveller (1148)
Room & Suite (374)
Dining (93)
Overview
  • Excellent50%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“acrobatic show”(19 reviews)
“room balcony”(19 reviews)
“bar area”(53 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
Spa
4.0 Star Hotel
All hotel details
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Reviews (1,252)Write a Review
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504
365
107
35
9
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All reviewsacrobatic showroom balconybar areagreat viewnightly entertainmentcrater rimbefore dinnermasai dancersrooms are nicea hot water bottlegift shopsouplaundry serviceturn down servicehigh altitudecape buffalostayed two nights
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11 - 15 of 1,020 reviews
Reviewed 5 weeks ago via mobile

I felt the Ngorongoro Serena lodge was beautiful , but not nearly as spectacular as in Serengeti. The rooms have spectacular views, are well appointed, have great showers and wifi. A lovely retreat after being on safari. I highly recommend this accommodation. The food was...More

Thank Michael F
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago

Dear Michael F, Thank you for your taking time to share your experience following your recent stay at Ngorongoro Serena Safari Lodge. We are delighted to hear that you enjoyed your stay with us and appreciate your compliments on our rooms and the shower's, WiFi,...More

Reviewed 14 January 2018 via mobile

Stayed here for one night on our Safari trip and my only criticism is that the rooms felt a little dated but nonetheless very clean and had all we needed. The team of people in the restaurant and bar area were very welcoming and friendly...More

Thank luv2c2012
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago

Dear guest, Thank you for taking the time to share with us your feedback regarding your recent stay here at the Ngorongoro Serena Safari Lodge. We are delighted to read that you enjoyed among others; staying in our lodges, our service offers, Maasai dance and...More

Reviewed 13 January 2018

We happened to make a booking for Serena at Ngorongoro for the 31st of December and 1st of January. We were a family of four with 2 children aged 5 and 8. Serena is supposed to a luxury property and we payed extra for booking...More

Thank shalinisdeo
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago

Dear shalinisdeo, We appreciate you taking the time to share your experience regarding your recent visit to the Ngorongoro Serena Safari Lodge during the December holidays it's always a pleasure receiving both positive and negative feedback, this help us on knowing and measuring the guests...More

Reviewed 6 January 2018

Unlike a lot of the of the hotels we had stayed in for out honeymoon, this was slightly larger and not quite as personal. The rooms however were really clean with a balcony with a great view of the crater. The food was pretty good,...More

Thank AllySimmons
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago

Dear AllySimmons, Thank you for taking time to share a review of your stay at Ngorongoro Serena. We are delighted to read that you enjoyed your stay during your honeymoon and appreciate your compliments on our location, lodge authenticity, decor, spacious rooms, friendly staff,great dining...More

Reviewed 31 December 2017 via mobile

We were 4 people / 2 couples which have stayed here for 2 days. The hotel location is pretty good and has a beautiful view over the crater. We enjoyed the traditional entertainment and live music during evenings. It does give a special feel to...More

1  Thank amyboier
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago

Dear amyboier, We appreciate the time taken to share your experience. Kindly note that it is our goal to surpass our guests' expectations and your feedback is important as this will inspire us to improve. In this regard, we appreciate your positive comments about lodge...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Spa
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Things to do
Restaurant
Spa
Details
Price range
US$167 - US$880 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$880 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1148)
Room & Suite (374)
Dining (93)
Pool & Beach (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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TheSafariSpecialist
16 January 2018|
AnswerShow all 4 answers
Response from Angie C | Reviewed this property |
Yes hairdryers are supplied with the usual shampoo, conditioner, shower gel .
1
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TripMember05042016
21 October 2017|
AnswerShow all 2 answers
Response from John747_12 | Reviewed this property |
Certainly possible, my first visit to Ngorongoro Crater had a morning game drive after which we drove to the airport for an afternoon flight. My experience was part of a safari so really don't know how to organise a single... More
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Room Tips
"Lots of stairs and no lift that I could see"
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"Request an upper floor room for a better view of the Crater"
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"Don't use this hotel"
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"In one wing, the high grass apparently obscures the view, so it might be worth asking for one with a clear..."
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