We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Jatra Hotel Balikpapan

TravelocityUS$55*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$66*
US$55*
US$66*
US$55*
US$57*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Grand Jatra Hotel Balikpapan
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

280 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 152: English reviews
Start your review of Grand Jatra Hotel Balikpapan
 Click to rate
Bekasi, Indonesia
Reviewed 3 days ago NEW

I stay in this hotel each time I visit Balikpapan. The location is less than 10 minutes from airport. There is a mall at the ground floor. And in the same area there are shopping area, entertainment, restaurant and cafe. My room was clean, big enough and comfort. My only problem was there was no electricity port near the bed....

 Report
Helpful?
Thank Samuelpas
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Samuelpas, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review related to the unavailable electricity port near the bed, for your information we have put the project on our schedule and it still...

Jakarta, Indonesia
Reviewed 12 April 2017 via mobile

The hotel is in a strategic location : 20 minutes to the airport, 20 minutes to downtown, near the gift shop, near the balikpapan iconic resto (dandito, kenari, torani, bang joni etc), and next to the mall. Breakfast with various menu and great atmosphere, especially with the tradisional music performance

 Report
Helpful?
Thank Apip C
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Apip C, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location and facilities. Once again, thank you so much and we look forward to have your next reservation in our...

Balikpapan, Indonesia
Reviewed 24 March 2017

I have been travelling to Balikpapan for over 25 years and I have stayed at most of the hotels available in this city. This is an exceptional hotel, clean, great system in place, rooms spacious, food great. The breakfasts are spectacular . It is close to a bar and mall so everything is easily accessed. Staff are very friendly and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank MarkFernie
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear MarkFernie, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review relating about the salt and pepper shaker in the breakfast table, we apologize for the service deficiencies. Sure, your feedback will certainly assist...

Reviewed 20 March 2017 via mobile

I stay for a week at this hotel and it's feel like home, the staff was very helpful especially reception. Great, delicious, and various breakfast menu at restaurant, the room was spacious. And my favorite was swimming pool at the top floor. Also the mall was complete enough to shopping or tasting local foods.

 Report
Helpful?
Thank Pratiwi L
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Pratiwi L, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our services, facilities and location. Once again, thank you so much and we look forward to have your next reservation in...

Sengata, Indonesia
Reviewed 10 March 2017

it is good hospitality from the begining. nice front office during check ini. i stay at delux room which was very comportable for my fams. wide room and wide bathroom. hot water a little bit waiting but good. fitness center good so do swiming pool and jakusy pool. comportable dining room for breakfirst and so many various choice of food...

Review collected in partnership with this hotel
 Report
Helpful?
Thank putu_puswadi
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear putu_puswadi, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We are thank you of your review related to our Bellagio Restaurant. Sure, your feedback will certainly assist us in further upgrading our guest facilities & services. Once again...

Sydney, Australia
Reviewed 19 February 2017

The hotel is nice, great location being attached to the shopping centre. The breakfast buffet was good quality. The staff spoke a reasonable amount of English to get you through the basics. It's close enough to the airport, but not too close that you get airport noise. We got the room at a discounted rate, it wouldn't be worth the...

 Report
Helpful?
Thank mekros
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear mekros, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review relating about the air conditioner sound, we apologize for the service deficiencies. Sure, your feedback will certainly assist us in further upgrading our...

Jakarta
Reviewed 19 February 2017

In essence the hotel was setting up for a conference of some sort and incessant hammering occurred till 1am and then started again in earnest at 4am. Simply unacceptable as a hotel is for sleeping after all is said and done.

Review collected in partnership with this hotel
 Report
Helpful?
Thank medici161
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear medici161, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We do apologize that your experience was less than perfect. Your comment is really important to help us improve our service and product offerings to our guests. It has been shared to...

Batam
Reviewed 25 January 2017

I requested airport pick up and they provide with IDR 100,000 charge. Check in went smoothly, good hospitality and service including bell boy service. Spacious and comfy bedroom, clean bathroom. Breakfast buffet was great at Bellagio restaurant, love the ambience including traditional music performance.

Review collected in partnership with Tiket.com
 Report
Helpful?
Thank Nur R
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Nur R, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from...

Singapore, Singapore
Reviewed 13 January 2017

Location is good, connect to mall, close to many restaurants. But, now let see the quality : 1. Towels : the color is not white anymore, close to brown and not smooth, not fit for sensitive skin 2. In-room exhaust fan : Some of rooms lost the exhaust fan, make the smell badly 3. This hotel sell Superior Room with...

 Report
Helpful?
1Thank pulun
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear pulu n, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding towel, exhaust fan in room and also room type choice, we apologize for the unsatisfactory facilities and services. For your information, we have share...

Sengata, Indonesia
Reviewed 16 December 2016

I stayed in Jatra Hotel for two days business visit in Balikpapan. The hotel was in a good location, about 15 minutes drive from Sepinggan Airport. From here to downtown area takes about 15-30 minutes depending on traffic. The good thing about its location is the integrated shopping mall BSB (Balikpapan Super Block). This mall provides a moderately complete relaxation...

 Report
Helpful?
Thank Adrianus D
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Adrianus_Darmawan, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location, facilities and services. Once again, thank you so much and we look forward to have your next reservation in our...

335 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (295)
Viewed
Pool/Beach Area (19)
Viewed
Room/Suite (104)
Viewed
Dining (22)
Viewed
Hotel & Grounds (33)
Viewed
View from Room (9)
Viewed
Bathroom (23)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (84)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (11)
Viewed
Dining (5)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (3)
Viewed
Other (9)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Balikpapan hotels
1.6 km away
Aston Balikpapan Hotel & Residence
2.7 km away
Novotel Balikpapan
Novotel Balikpapan
#7 of 35 in Balikpapan
484 reviews
4.3 km away
Platinum Balikpapan Hotel & Convention Hall
Show Prices
Show Prices
Show Prices
2.1 km away
Swiss-Belhotel Balikpapan
Swiss-Belhotel Balikpapan
#8 of 35 in Balikpapan
314 reviews
0.8 km away
Le Grandeur Balikpapan
Le Grandeur Balikpapan
#13 of 35 in Balikpapan
224 reviews
4.0 km away
Grand Tjokro Balikpapan
Grand Tjokro Balikpapan
#11 of 35 in Balikpapan
42 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Jatra Hotel Balikpapan

Address: Jln. Jendral Sudirman no. 47 | Balikpapan Superblock, Balikpapan 76112, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: RM290 - RM414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Jatra Hotel Balikpapan 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotwire, Asiatravel.com Holdings, Hotels.com, Expedia, Priceline, Cheap Tickets, Cancelon, TripOnline SA and HRS so you can book your Grand Jatra Hotel Balikpapan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Spa Hotel in Balikpapan
#3 Luxury Hotel in Balikpapan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Jatra Hotel Balikpapan staff and other travellers.
3 questions
Ask a question
New Mexico
9 months ago
New Mexico
9 months ago

See all questions (3)

Questions? Get answers from Grand Jatra Hotel Balikpapan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know what a room tip is?”
MarkFernie, 23 Mar 2017 | Read review
“This hotel sell Superior Room with no double bed option. Please be careful of sales trap !”
pulun, 13 Jan 2017 | Read review
“I stayed at 7th floor and I had quiet, comfortable sleeps.”
Adrianus_Darmawan, 15 Dec 2016 | Read review
“Deluxe Double Room”
clelishen, 27 Oct 2016 | Read review
“Deluxe non smoking”
Okamah, 18 Jun 2016 | Read review
5 of 5
Travelocity
US$55* /night
View Deal
Orbitz.comUS$55
Asia TravelUS$57
HRS.comUS$66
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates