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See all 37 hotels in Balikpapan

Ibis Balikpapan

197 reviews
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Traveller (63)
Room & Suite (22)
Dining (5)
Overview
  • Excellent9%
  • Very good51%
  • Average31%
  • Poor4%
  • Terrible5%
Travellers talk about
“small room”(4 reviews)
“nice breakfast”(3 reviews)
“pleasant stay”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (197)Write a Review
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9
Show reviews that mention
All reviewssmall roomnice breakfastpleasant stayclean roomstayed here for nightsswimming pool ishot waterbreakfast menuwificitytravelertamanlampconvenienceac
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1 - 5 of 98 reviews
Reviewed 4 weeks ago

So the stay here was about 3 years ago but i remember this again today because that was memory with my husband there. :) The room is very simple and i think a smart interior for a small room that we stayed at. Staffs are...More

Thank Euginia W
Reviewed 8 October 2017 via mobile

Only stayed here for one night and I couldn’t be happier. The building smelled like an old building. The bathroom is so small. Looks like a portable bathroom. Hand spray faucet for toilet was leaked so the wooden floor on the bathroom was wet. It...More

Thank peggybunny
Response from Novotel B, Duty Manager at Ibis BalikpapanResponded 12 October 2017

Dear valuable guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is very valuable to us, as we strive to improve with each and every stay. Please accept my apology on behalf of Ibis Management for the...More

Reviewed 6 June 2017 via mobile

I was put up here for 3 nights on business but checked out after 1 to go elsewhere. Positives - nice friendly staff Negatives - thin walls, poor ventilation, filthy sink, no space, lots of corridor and neighbouring room noise. I asked for a smoking...More

Thank Trevor8920
Response from Ibis B, General Manager at Ibis BalikpapanResponded 24 June 2017

Dear Trevor8920, Thank you for sharing with other travelers about your recent stay. We are pleased that you enjoyed our warm sense of hospitality thanks to our friendly staff. We noted with care your points on the thin walls and poor ventilation; the fact that...More

Reviewed 16 May 2017 via mobile

First night and tried ordering room service at 10.30 PM and nobody picked up the phone, tried the front desk, operator and all were ringing off the hook. Finally when down to lobby only to discover all staffs were available, there were 2 receptionists, 2...More

Thank Roywidjaja
Response from Ibis B, Manager at Ibis BalikpapanResponded 24 June 2017

Dear Roywidjaja, Thank you for your valuable feedback and we deeply regret for the disappointment and unpleasant experience that you received while you were staying with us. Please accept our sincerest apologies. We assure you that the points you highlighted have been addressed internally to...More

Reviewed 27 April 2017

Friendly reception, the bathroom could have been cleaner. The views are not spectacular, but I was pleasantly surprised to see CNN as an English news channel. Good breakfast too! All in all it`s a good stay.More

Thank JuRut
Response from Ibis B, Duty Manager at Ibis BalikpapanResponded 3 May 2017

Dear guest, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the breakfast menu and our TV channels. Unfortunately, it seems that we...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Tennis Court
Details
Price range
US$25 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Balikpapan
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$25 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Balikpapan
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (22)
Dining (5)
Hotel & Grounds (54)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
fendypermadi
2 December 2014|
Answer
Response from IbisBalikpapan | Property representative |
Yth. Fendypermadi, terima kasih karena selalu memilih Ibis Balikpapan sebagai pilihan anda menginap di kota Balikpapan; hal ini tentu saja akan saya sampaikan ke semua team untuk motivasi kami kedepannya. Untuk... More
0
Votes
tanfutee
4 November 2014|
AnswerShow all 3 answers
Response from IbisBalikpapan | Property representative |
Dear Guest, thank you for the question in regard of the transportation services. For your kind information we could always arrange for the transfer services, kindly provide us with your flight details at least one day... More
0
Votes
Room Tips
"For security purposes keep TV on even when not in the room. Luggage room is well guarded."
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"Ibis shared the ground with its more upscale cousin " novotel " ."
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"Good accessibility"
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"Corner room is less use.. and smaller so ask for middle room"
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