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Novotel Balikpapan

NovotelUS$37*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$49*
US$37*
US$49*
US$37*
US$49*
US$37*
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Novotel Balikpapan
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483 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Jakarta, Indonesia
Reviewed 1 week ago

Breakfast is great... room so spacious... the staff is very helpful, the swimming pool is great... I stayed with my 1,5 years old baby, and he love it, he can play at the kids area at the lobby... overall, i Love this hotel!

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Helpful?
Thank WeinJaro
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Wein Jaro, Thank you for your great review and for choosing our hotel. I am happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Luh Putu Wahyuni Duty Manager

Jakarta
Reviewed 2 weeks ago

The Hotel has a nice room and also food selection for the breakfast, i really wanted to give a five star but as accor gold member when i was arrived the priority desk was empty including during my arrival. I have order a hotel transport to the airport one day prior but its seem the order are lost and need...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sutriyudita S
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Sutriyudita S, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed our room and the food selection for the breakfast. Unfortunately, it seems that we did not meet all your expectations especially for front desk services, please allow me to express my sincerest apologies. Please...

Samarinda
Reviewed 4 weeks ago

Your staff prepare my holiday from check in and room. So we glad your kindness team and servicing during we spent our holiday. We wish can spend next our holiday in your hotel. Thank you very much for your team.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Petra T
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Petra T, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to seeing you again soon. Best regards, Luh Putu Wahyuni Duty Manager

Jakarta, Indonesia
Reviewed 19 April 2017

We stay here for just 1 day, the room is spacious with complete amenities, the swimming pool is ok but Jacuzzi. the BREAKFAST was so amazing.. They serve traditional foods , selection of sandwiches and hot dog even steak and satay...however me n my wife notice that certain staffs in this hotel gave different service/attitude toward the guess.. They tend...

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Helpful?
Thank rosadahilman
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Rosadahilman, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are so glad that you enjoyed your stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the...

Reviewed 19 April 2017

Room is one of the biggest in Balikpapan but need some renovation. Front office staff is very resourceful and I was greeted by niken. Breakfast was superb with plenty of food selection. really like traditional soup "KONRO". Location is adjacent to taman bekapai where we can easily find traditional Indonesian street food. I Will definitely come back to stay at...

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Helpful?
Thank adam a
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Adam A, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay , and that you enjoyed the menu and food at our restaurant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Jakarta, Indonesia
Reviewed 8 April 2017 via mobile

I spent one night there and I liked it. The good location and very good food overruled the fact that the AC in the room was broken and I was freezing all night in 15C. Currently the lobby entrance is under renovation so it is a bit unpleasant to walk out to the main street. Overall a good hotel for...

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Helpful?
Thank Karel H
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Karel H, Thank you for your review during stay at our hotel. We are happy that you enjoyed our food. Unfortunately, it seems that we did not meet all your expectations especially for AC facility in the room please allow me to express my sincerest apologies. I have reported with department concern regarding that issue to fix and improve...

Jakarta, Indonesia
Reviewed 27 March 2017

I chose this hotel with an expectation that this is one of great option to stay in Balikpapan. So many good recommendations came to me for staying here. It is located in downtown of Balikpapan, good location. Novotel has a big and very spacious lobby, which will give you an ambiance that this is a big hotel. The room was...

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Helpful?
Thank Rizki P
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Rizki, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay . Unfortunately, it seems that we did not meet all your expectations especially for the room and pool facility, please allow me to express my sincere apology. Your feedback is...

Reviewed 25 March 2017 via mobile

I was staying for about 3 days for Genting Plantations Conference and what I've been enjoyed was the Food ! It was stated by our representative Sales (Ms. Christy Natalia) that the Executive Assistant Manager (Mr. Ulysses Jeffrey) was previously a chef. They serve tasty and rich flavour that will make you satisfied during your stay there. Don't forget they...

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Helpful?
Thank Agustinus A
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Agustinus, Thank you for perfect rating and great review of our hotel. And we are appreciate that you recommend our hotel also to others travelers. We are waiting to welcome you again at our hotel soon. Best regards, Luh Putu Wahyuni Duty Manager

Houston, Texas
Reviewed 22 March 2017

Good choice for business travelers in Balikpapan. Located just off the ‘main drag” rooms are mostly quiet. Nice lobby & breakfast area. Limited bar, but it is available if you need it. Breakfast is mostly Indonesian. Spacious rooms & good wifi.

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Helpful?
Thank LucyLu_Texas
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regard, Luh Putu Wahyuni Duty Manager

Reviewed 19 January 2017

today is our second day staying here. we are staying in deluxe room number 706 with nice sea view. the rooms is nice, clean, nice-smelling, neat and spacious. the king size bed can accomodate us 2 adults and one kid. Well, i think the hotel is a bit old but still they can mantain and provide us - ONE OF...

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Helpful?
Thank Balraj S
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Balraj S, Thank you for sharing your experience at Trip Advisor and recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We're waiting to welcome you back to Novotel Balikpapan & we will ensure your next visit will be as convenience as the previous...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Novotel Balikpapan is a 5 star hotel located in the centre of Balikpapan. The ideal choice for business trips and holidays alike, the hotel features 198 rooms and offers a range of conference facilities. Enjoy a choice of two restaurants, relax witha drink in one of our three bars and unwind with our swimming pool and fitness centre. The Novotel Balikpapan is centrally located close to shops and the entertainment precinct. ... more   less 

Additional Information about Novotel Balikpapan

Address: Jln. Brigjen Eri Suparjan no. 2, Balikpapan 76112, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: RM150 - RM291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Balikpapan 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Novotel Balikpapan Hotel Balikpapan
Balikpapan Novotel
Hotel Style:
#5 Luxury Hotel in Balikpapan
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Balikpapan staff and other travellers.
3 questions
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Questions? Get answers from Novotel Balikpapan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“mine is ok 706”
balrajs2017, 18 Jan 2017 | Read review
“See view rooms”
NabilA_12, 30 Aug 2016 | Read review
“this is a tale of two hotels - old and tatty on the lower and modern and bright on the upper levels”
melissakatea, 25 May 2016 | Read review
“Not really enjoy”
inditg, 21 Mar 2016 | Read review
“do not stay here go next door to the new IBIS”
  • peeling window stickers due to damp in room
  • dirty light fitting
  • wet and mouldy wall
mafmeijer, 4 Mar 2016 | Read review
5 of 5
Novotel
US$37* /night
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Hotels.comUS$37
PricelineUS$37
HotelQuicklyUS$49
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*Disclaimer
Prices are for 1 room, 2 adults
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