Hotel Neo Gajah Mada

Hotel Neo Gajah Mada

Traveller (143)
Room & Suite (27)
Dining (9)

View prices for your travel dates

RM 106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#6 of 31 hotels in Pontianak
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Selamat datang di Hotel Neo Gajah Mada! Sebagai "rumah" Anda di Pontianak, hotel dengan fasilitas yang akan menyempurnakan masa menginap Anda. Jika ingin melihat tempat terkenal sewaktu mengunjungi Pontianak, Hotel Neo Gajah Mada jaraknya berdekatan dengan Rumah Adat Melayu (2,5 km) dan Rumah Radakng (2,8 km). Kamar tamu menawarkan fasilitas seperti penyejuk udara, minibar, dan meja, dan tamu dapat terhubung dengan internet menggunakan wi-fi gratis yang ditawarkan oleh hotel. Hotel Neo Gajah Mada menawarkan resepsionis 24 jam, layanan concierge, dan layanan kamar, sehingga pengalaman menginap Anda lebih spesial. Properti juga menyediakan sarapan. Jika Anda mengemudi ke Hotel Neo Gajah Mada, parkir gratis tersedia. Saat mengunjungi Pontianak, Anda sebaiknya mencoba makan kepiting di salah satu restoran terdekat, seperti Abang Kepiting Restaurant atau Pondok Kakap. Hotel Neo Gajah Mada membuat Anda mudah untuk untuk menikmati banyak hal yang ditawarkan oleh Pontianak seperti Taman Nasional Betung Karihun, yang merupakan taman populer di sana. Hotel Neo Gajah Mada menampilkan yang terbaik dari Pontianak dalam genggaman tangan anda, membuat masa menginap anda semakin sempurna.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Car hire
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Indonesian
Hotel links
Special Offer:BEST PICKS

Location

Jl. Gajah Mada no. 177, Pontianak 78121 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Supadio Airport
13.9 km
See all flights
186Reviews2Q+A7Room tips
Traveller rating
  • 105
  • 42
  • 30
  • 6
  • 3
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Ryan G wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
Good room cleanliness, when we need help or requests are followed up very quickly. Gathering with friends at the Neo hotel restaurant is very fun, because live singing is provided there. It is also hygienic for cleanliness. Thank you for the service
Read more
Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, Pemilik at Hotel Neo Gajah Mada
Responded 26 Feb 2024
Dear Mr. Yang, Thank you for staying at Neo Hotel Gajah Mada Pontianak and for taking the time to share your experience while staying at our hotel. We are glad that you enjoyed a comfortable and memorable stay with us. We make sure that this will always be our commitment to continue improving our services and facilities. Once again, thank you very much for the review and we are very happy to wait for your next visit. Best Regard, Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zulkifli67 wrote a review Dec 2022
Pontianak, Indonesia4 contributions
Hotel's Favourite
5.0 of 5 bubbles
When you do your trip to Pontianak and look for best accommodation, for a meeting or on vacation, stay in Neo Hotel is the answer.
Neo Hotel is located in the center of Pontianak City.
Moreover, it is a very good hotel for family weekend.
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, General Manager at Hotel Neo Gajah Mada
Responded 7 Dec 2022
Dear Mr. Zulkifli, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staffs will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again! Warm regards, Amiruddin Thamrin - Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tubagus A wrote a review Apr 2023
2 contributions
5.0 of 5 bubbles
The best Hotel that I've ever stayed so far in Pontianak. The staff are very warm & friendly, good food, excellent location, and the room is very stay-able, not to mention that they provide Netflix, so feels like coming home after all-day hectic business trip. Keep the good work!!!!
Read more
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, General Manager at Hotel Neo Gajah Mada
Responded 1 May 2023
Dear Valued Guest, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review especially for our staff's service. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SugihFerdiana wrote a review Jan 2020
Bogor, Indonesia1 contribution
4.0 of 5 bubbles
Good services, Facilities and Cost, the location also strategic at middle of town, near to the business area. Use Archipelago Membership will be an advantage for you, you will get a good price here. 24 hours call services.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from amiruddin_thamrin, General Manager at Hotel Neo Gajah Mada
Responded 21 Jan 2020
Hi Sugih, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our staffs will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again! Amir / HM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin G wrote a review Sept 2020
Indonesia57 contributions2 helpful votes
3.0 of 5 bubbles
Nice breakfast during covid19 pandemic.

But the room is really noisy, esprcially the ones facing out the main road. Due to the thin window glass.

I had to sleep in the toilet.

Let see will the manager reply on this review
Read more
Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, General Manager at Hotel Neo Gajah Mada
Responded 15 Sept 2020
Hi Martin, Thank you for choosing us to stay during your time in Pontianak and for sharing your feedback from your stay. We are delighted to hear that you appreciated our health protocol during breakfast. However we are truly saddened to hear your comments about our room and the experience you had while you stayed with us. We are truly sorry about that and therefore would like to apologize. We have tried to reduce the noise by sealing the windows with silicon but we will continue to find solutions to improve our room so that the guests can be more comfortable and get the best experience that we can provide. We hope that you will be giving us another chance and return to our hotel in the future. We do hope that the next time you will find your stay here better and improved. Thank you for the feedback and honest review so that we can be better for our guests. Please reach out to us with any further comments or suggestions you wish to share. Amir / HM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yan140620 wrote a review Jul 2021
Bali, Indonesia6 contributions
5.0 of 5 bubbles
Great location, really easy to find, i stayed at room 1010, Orion room, cozy room, clean and comfortable. The think that i would really appreciate is the staff service. when at lobby area, the beautiful lady came and greet me with warm smile, she explained a lot abut the hotel and facilities also the surrounding area. after finished all the process i just realize that she is the Front desk manager, Vinny. Thank you so much for your hospitality,, and i would like to thanks as well to harta and fatima, they delivered an excellent service and all the team there. will return one day and stay safe!!
Read more
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, General Manager at Hotel Neo Gajah Mada
Responded 2 Aug 2021
Dear Mr. Yan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staffs will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again! Amir / HM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ABGISMAIL wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
Good place to stay. Town area
9/10. Staff very friendly from secuirty guard till room service, housekeeping. fast response when need help. Reception very polite and always smile. Toilet very clean and meet the standard. Hand Sanitizer everywhere.
Read more
Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from amiruddin_thamrin, General Manager at Hotel Neo Gajah Mada
Responded 16 Mar 2020
Hi Abgismail, We would like to thank you for staying with us at Neo Hotel Gajahmada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Amir / HM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahmat Agus S wrote a review Aug 2023
4 contributions
5.0 of 5 bubbles
It was a very pleasant staycation at the Neo Gajah Mada Hotel Pontianak. My wife was very happy and liked the ladies room concept with its cute interior. The quality of cleanliness, excellent services and friendly staff are best in clase. Thank you to Mr. Amir and his team for the comfort that has been given.

Regards,
RAS
Read more
Date of stay: August 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: For ladies, you can check for their ladies room bookings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, General Manager at Hotel Neo Gajah Mada
Responded 21 Aug 2023
Dear Mr. Rahmat Agus, Thank you for staying at Neo Hotel Gajah Mada Pontianak and for taking the time to share your experience while staying at our hotel. We are glad that you enjoyed a comfortable and memorable stay with us. We make sure that this will always be our commitment to continue improving our services and facilities. Once again, thank you very much for the review and we are very happy to wait for your next visit. Best Regard, Amiruddin Thamrin Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser48467163186 wrote a review Jan 2020
2 contributions
5.0 of 5 bubbles
good place, nice room. beautiful girl on receptionist.
almost good for the menu for breakfast, just need to explore for the menu.
great location for the hotel, easy to find because it's in the middle of the city.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from amiruddin_thamrin, General Manager at Hotel Neo Gajah Mada
Responded 21 Jan 2020
Hi Cruiser, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our staffs will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and suggestions, we will certainly take it into consideration. We look forward to seeing you again! Amir / HM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ychampathit wrote a review Feb 2023
Colombo, Sri Lanka73 contributions50 helpful votes
4.0 of 5 bubbles
Staff was friendly and helpful, great service. Average buffet. They could improve on food though. Fabulous location. Very close to the airport (20 mins away). You are close to banks, supermarkets and shopping malls etc. Worth the price.

If they had carpets on the rooms (instead of tiles), would be great.
Read more
Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Request for a room with window
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amiruddin Thamrin, General Manager at Hotel Neo Gajah Mada
Responded 27 Feb 2023
Dear Mr. Ychampathit, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review especially for our service. All your suggestions will be taken into consideration for future improvement for us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahmat Agus S wrote a tip Aug 2023
4 contributions
5.0 of 5 bubbles
"For ladies, you can check for their ladies room bookings"
Read full review
HOUSE OF R wrote a tip Mar 2023
1 contribution
5.0 of 5 bubbles
"Best ever just try it"
Read full review
ychampathit wrote a tip Feb 2023
Colombo, Sri Lanka73 contributions50 helpful votes
4.0 of 5 bubbles
"Request for a room with window"
Read full review
John wrote a tip Oct 2019
Bukit Mertajam, Malaysia3 contributions
3.0 of 5 bubbles
"Best view is facing West"
Read full review
Jordy wrote a tip Jun 2018
Kuching, Malaysia742 contributions73 helpful votes
4.0 of 5 bubbles
"Kapuas bridge view"
Read full review
Not the right property for you?
There are more places to choose from in the Pontianak area.
PRICE RANGE
RM 108 - RM 131 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanWest KalimantanPontianak
NUMBER OF ROOMS
105
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL NEO GAJAH MADA (R̶M̶ ̶1̶6̶1̶) RM 133: UPDATED 2023 Reviews, Price Comparison and 143 Photos (Pontianak, Indonesia) - Tripadvisor

Frequently Asked Questions about Hotel Neo Gajah Mada
Which popular attractions are close to Hotel Neo Gajah Mada?
Nearby attractions include Masjid Raya Mujahidin (0.8 km), Museum Negeri Pontianak (1.1 km), and Betang House (1.0 km).
What are some of the property amenities at Hotel Neo Gajah Mada?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Neo Gajah Mada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Neo Gajah Mada?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Neo Gajah Mada?
Conveniently located restaurants include Abang Kepiting Restaurant, Pondok Kakap, and Chinese Dynasty Restaurant.
Does Hotel Neo Gajah Mada have airport transportation?
Yes, Hotel Neo Gajah Mada offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Neo Gajah Mada?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Neo Gajah Mada?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Hotel Neo Gajah Mada?
Many travellers enjoy visiting Saint Joseph Cathedral (1.3 km) and Keraton Kadriah (1.3 km).
All Pontianak HotelsPontianak Hotel DealsLast Minute Hotels in PontianakHotels near Hotel Neo Gajah Mada
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire