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Dolores Tropicana Resort & Hotel

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Dolores Tropicana Resort & Hotel
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15 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Reviewed 13 November 2016 via mobile

When I tried to shower during the first night, a group of ants suddenly sprung put of the knob. Seems that the comfort room is not well maintained. Shower water pressure is too weak. Their WiFi is too weak. Cable TV channels are limited. The blanket is too small. Probably only worth it if you're in it for the beach....

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Helpful?
Thank ForestDuck
Dolores2017, Director of Sales at Dolores Tropicana Resort & Hotel, responded to this review

Dear ForestDuck, We are sorry that you are unhappy with your experience in our resort and we apprecaite your feedback on us this will help us improve our facilities and services. The management is happy to announce that anytime this 2017 the full resort project development will kick-off we are expecting in a couple of year major improvements will be...

Reviewed 3 November 2016 via mobile

This resort offers a good accommodation & food. Very reasonable price. A few steps to the seashore & modern Nipa hut to sleep at night. It's perfect for family, for seminars or business meetings. There are numbers of cottages for day time & night rentals.

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1Thank Gladys F
Imus, Philippines
Reviewed 17 October 2016

Value for money I could say because the package for the room fee comes with a free buffet breakfast (though not so much choices food for for breakfast). Their rooms are like "bahay kubo" making it a cozy place to stay. The pool height is ideal for kids but when we get there the water of the pool is not...

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Thank BenusPeyt
Davao City, Philippines
Reviewed 10 June 2016

Stayed here for just 1 night with girlfriend and her relatives. The family room was just a deluxe and standard room combined into one, and was spacious enough to accommodate 9 of us for the evening. Staff were friendly and all, but they seem to lack communication with their colleagues. The breakfast buffet was also not that varied given the...

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1Thank Brian Chester L
Dolores H, Director of Sales at Dolores Tropicana Resort & Hotel, responded to this review

Good day Mr. Brian Chester! The management would like to extend appreciation for choosing our resort for your overnight stay with loveones last May 2016. We highly regard the comments and suggestions of all our guests. Rest assured we will be taking actions to continuously improve our services to all our guests. Thank you and have a nice day!

Vienna, Austria
Reviewed 23 April 2016

Well, we had a hut for ourselves, which was nice. Decent sized room, porch, aircon, good mattress. Negative to the room are the paper thin walls that let u hear everything that's said and done outside and vice versa. They play music from speakers that lasts until late and starts again at maybe 5:30 morning when the garden workers arrive....

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Thank allaretakenwhatthef
Dolores H, Director of Sales at Dolores Tropicana Resort & Hotel, responded to this review

The management sincerely extends apology for the undesirable circumstances you had experienced. With regards to the rooms and other facilities, the top management has already queued up phases of major developments for the resort. Concerning unpleasant manners being shown by one of the front desk officers, we already addressed this concern, rest assured we have fully investigated and implemented appropriate...

Reviewed 22 October 2015

Location is nice at the beach, there is also a swimming pool for the guests of the hotel (give your voucher to the guard). Behind the wall near the beach are all kinds of huts which people can rent for a day and enjoy there with the family. Rooms are very simple, small and quite expensive. 1200p per night. Rooms...

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1Thank davao2001
Muscat, Oman
Reviewed 30 July 2015 via mobile

To be quite honest. The venue was great The accommodation was great. The problem was. At the beach where the picnic tables were there were rats. Not a pleasant site. It ruined our stay there. Wont be returning

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4Thank FeeneyIrishBar
Dolores098, Director of Sales at Dolores Tropicana Resort & Hotel, responded to this review

The management extends apology for the unlikeable experience on your stay at the beach area. We appreciated your concern and currently on the move, taking actions to control pests at the resort. We do hope to provide you with satisfying experience the next time you visit us. Best regards and God bless you.

Tokyo, Japan
Reviewed 23 June 2015

The Dolores Tropicana is a semi-traditional Filipino family beach resort on the edge of Sarangani Bay about 15 - 20 minutes drive from General Santos City Airport. I say "semi-traditional" because in addition to the hundred or more open "cottages" crammed along the beach, there are also 20 or so private chalets (the "Hotel") in a gated area set back...

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5Thank Chris340301
Dolores098, Director of Sales at Dolores Tropicana Resort & Hotel, responded to this review

The management extends apology for the unpleasant experiences you had on your stay. We appreciated your concerns and currently taking actions to address them. In terms of facilities, the management is on its move in the major developments of the resort. For the security aspect, we appreciated your reviews and proper coordination with the security department was already done. Rest...

Vancouver, Canada
Reviewed 20 April 2015

It looked so nice from the pictures and the near by beach is also very nice. However, hearing the constant blah blah blah from the speakers about beach and hotel not responsible for accidents every about hour, was extremely annoying!! Plus we could hear EVERYTHING the ppl in the next room of the cabin were saying/doing. I could not believe...

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2Thank arummer
Trento, Italia
Reviewed 18 March 2015

I have been there in march 2015 because I have been in the other resort (Dolores Farm in Polomolok) and I was imaging it was similar. Unfortunately it is not so nice. The pool is possible to use only in saturday and sunday. The rooms are hot, and the place is very noisy by music on the beach almost every...

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3Thank Stefano_Talassi

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Dolores Tropicana Resort & Hotel

Address: Tambler | Tambler, General Santos, Mindanao 9500, Philippines
Region: Philippines > Mindanao > South Cotabato Province > General Santos
Price Range: RM115 - RM124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dolores Tropicana Resort & Hotel 3*
Number of rooms: 74
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Also Known As:
Dolores Tropicana Resort & Hotel General Santos, Philippines, Asia
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Questions & Answers

Here's what travellers have asked, with answers from Dolores Tropicana Resort & Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a quiet end away from the entrance”
 of 5 bubbles allaretakenwhatthef, 22 Apr 2016 | Read review
“take not a standard room, that is really simple.”
 of 5 bubbles davao2001, 21 Oct 2015 | Read review
“Wifi is free but hardly working. Love the villas but the beach was a disappointment!”
 of 5 bubbles RichieSel, 11 Mar 2015 | Read review
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