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Hotel Rancho San Diego Grand Spa Resort

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100 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed 24 October 2016 via mobile

I graded as 4 because bed were very hard. Service was excellent. It has a big clean pool with a slide for kids. It also has pool bar. We enjoyed our stay. They also offered late checkout and on every afternoon the offered fruit in our rooms. We will return for sure.

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Helpful?
Thank raul s
Ecuador
Reviewed 30 May 2016 via mobile

My family and me decided to get away from CDMX and this hotel had, what seemed, the best value proposition. We arrived to the hotel and were extremely impressed with the facilities. The rooms are standard and were not as clean as one would expect. We found several dead bugs in the carpet and the linen had ink stains on...

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Helpful?
Thank nitochi
alberto m, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Nitochi, Thank you very much for visiting us and for your comment. We are very glad to hear that you were impressed by our facilities. However, we are very sorry for the negative experiences you had during your stay and we will work hard to fix these issues. First of all, we would like to let you know that...

Mexico City, Mexico
Reviewed 4 February 2016

I had been in this spa/hotel some years ago and it was 5 stars super luxury, with great service. This time they disappointed me. First, I booked online and their system said that they would charge me at check-out, but the nights were charged to my credit card right after we made the reservation. The place is still beautiful, in...

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Helpful?
Thank Jack F
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Mr. Jack F, We are truly sorry to hear about all these problems you encountered in your stay. On the other hand, we are very happy that you enjoyed our beautiful facilities and astonishing gardens. We work very hard every day to fix every detail as well as to maintain our facilities intact, and we are very thankful that...

México DF
Reviewed 16 January 2016 via mobile

We were so happy in this quiet place, buffet was delicious food, variety of dishes and service was excellent, my family and I got a nice days in Ixtapan and a friend recommended this place to eat. Really liked us! Rooms are nice and clean, pool was huge to get fun lot of time. Big Gardens to go a walk...

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Helpful?
Thank Charly H
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Mr Charly It is very gratifying to know that customers like you have been able to fully enjoy our facilities as well as our beautiful and lush gardens . Now you have a good excuse to visit again in nuestroo great Spa. cordially invite you to enjoy the wonders of nature soon. sincerely.

San Miguel, El Salvador
Reviewed 3 December 2015

This is a hotel with great service from the asus attention guests as well as large scale it offers has a spa in a nutshell is the most attention for his client , also nothing like the great service restaurant " laurels " which has a great service and rooms or say have a great view wing main pool if...

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Helpful?
Thank 38estrella
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Guest thank you for sharing with our future visitamtes his impressions of our beautiful hotel. we are happy to welcome you again to offer the best of us I waited again

Monterrey NL
Reviewed 15 September 2015

Stayed here for a work congress, every day filled with conferences so no time to enjoy pool or grounds, and experienced it without my family, did had a chance to visit the SPA since I arrived prior to congress, SPA is beautiful, is big and comfortable and features a lot of services, I enjoyed very much my treatment and people...

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Helpful?
Thank Blancadaniela
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review
Google Translation

Estimada Srita Blanca Daniela nos alegra saber que pudo disfrutar de algunas de nuestras instalaciones, esperamos que vuelva pronto de...

Mexico City, Mexico
Reviewed 30 March 2015

By a friend recommendation, I stayed in this hotel for the weekend (2 nights and 3 days) with my significant other, it was such a pleasurable experience even dough there were kids and families staying in too. The room we stayed in was one of the ones that has an inside pool in it, really nice to relax and chill...

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Thank emruve
Mexico City, Mexico
Reviewed 24 January 2015

I stayed in this hotel between January 21 and 23, 2015; my room was 122. The in-room pool is espectacular, warm water and some privacy. I definitively recommend this type of rooms; the only suggestion I would make, ask for a room far away from 122; since the water pump engine room is located right outside this room; which makes...

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Thank Juan Luis C
London, United Kingdom
Reviewed 17 January 2015

I stayed at this hotel last week with my wife, and two children (5 year and 2.5 years). I have to say that we were very very happy with our stay here. The staff were all very very friendly and made our stay very pleasant. We were given a very big, spacious room, with a nice balcony which the kids...

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Thank MrInternational02
Reviewed 31 October 2014

The hotel is beautiful. Everything looks perfect and clean. The service is excellent, the staff is polite and helpful. The restaurant is very good, and also the food at the pool area (more like fast food: burgers, fries, nachos) and the breakfast (it´s huge and everything is fresh). The spa is the best, we booked a package for a two...

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1Thank Vicobom

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Rancho San Diego Grand Spa Resort

Address: Ixtapan de la Sal-Tonatico km 2.5, Ixtapan de la Sal 51900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Ixtapan de la Sal
Price Range: RM396 - RM628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Rancho San Diego Grand Spa Resort 3.5*
Number of rooms: 94
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Also Known As:
Rancho San Diego Grand Hotel Ixtapan De La Sal
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Questions & Answers

Questions? Get answers from Hotel Rancho San Diego Grand Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view is lovely”
 of 5 bubbles Blancadaniela, 15 Sep 2015 | Read review
“Ask for a room with in-room pool, far away from room 122 to avoid the noise from the water pump engine room.”
 of 5 bubbles JuanLuisC_11, 23 Jan 2015 | Read review
“I highly recommend asking for a room with its small pool included”
 of 5 bubbles leafarsateuh, 9 Oct 2014 | Read review
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