We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Krystal Pachuca

Orbitz.comUS$59*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$59*
Great Deal
US$60*
US$60*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Krystal Pachuca
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

104 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 18: English reviews
Start your review of Krystal Pachuca
 Click to rate
Reviewed 21 March 2017 via mobile

A/C was not good so if you turn it on you'll get a warm room, parking lot is small and some spaces are narrow. Room service menu is not enough and some of the options are not available and if you think about it, it is expensive. TV channels options are very few and some of them are not broadcasted...

 Report
Helpful?
Thank Miguel P
Reviewed 20 November 2016 via mobile

The location is easy to find... The hotel in general is average, these is the second time I stay here, because it is easy find a holyday inn on internet and is 15 min from the University Autonoma de Hidalgo by car. The food ok, the service ok. The parking lot, tight to pass, but with enough places.

 Report
Helpful?
Thank Mauricio A
IHGService, Guest Relations Manager at Krystal Pachuca, responded to this review

Dear Mauricio A, Thank you for staying with us and providing feedback on your experience with us. I am glad to read that you regarded our location easy to find, accessible to the University and found our service and food to be good. On the other hand, it is to my regret that you find the hotel only at average...

Reviewed 9 November 2016 via mobile

We stayed at Holiday Inn for one night. We loved the location of the hotel. It's 3 minute walk to the main terminal bus in Pachuca. check in was simple and easy. We didn't have time to see the pool. Rooms are nice and clean, they provide bottle of water, free WiFi, restaurant was ok.

 Report
Helpful?
Thank rudy1717
Beeville, Texas
Reviewed 31 July 2016

We stayed one night in this modern hotel while traveling between attractions in Hidalgo and had a nice experience. The lobby is spacious and great for meeting friends. The pool was clean and inviting. Our room was away from the open atrium area so was quiet. Breakfast at the restaurant was excellent, serving hot traditional foods, fruit, yogurt, a variety...

 Report
Helpful?
Thank Carol W
Cancun, Mexico
Reviewed 9 June 2015

Thought maybe the Pachuca Holiday Inn would have improved, however, the construction is not conducive for those who want to rest. The hotel is build around the atrium and is noisy. Rooms are very worn and old. The suite we stayed in was very, but very run down. Roomy, but very run down and cheap looking. Great price if you...

 Report
Helpful?
Thank Drew S
IHGCare, Guest Relations Manager at Krystal Pachuca, responded to this review

Dear Drew S, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are truly sorry for the conditions and noise challenges you experienced during your stay. We take all feedback seriously and your...

Candiac, Canada
Reviewed 29 May 2015

The worst hotel to stay in Pachuca.... Bad welcoming at check-in, wi-fi/internet not working properly... Cleanliness to be review.... Really not to Holiday Inn standard worldwide..... This hotel is really in needs of a major retrofit to bring it to an acceptable level of Holiday Inn hotel...

 Report
Helpful?
Thank Benoit B
IHGCare, Guest Relations Manager at Krystal Pachuca, responded to this review

Dear Benoit B, Thank you for taking the time to write a review about our hotel. It is regrettable to hear that some aspects of our hotel fell below your expectations. I apologize for any inconvenience you may have experienced at check in and with the WiFi service provided. Please be assured that your comments are taken into account and...

Madison, Wisconsin
Reviewed 23 March 2015

This is a very nice and comfortable hotel in Pachuca, although it is nowhere near the city center or the university. The lobby is open and airy and a nice place to meet. The staff is quite friendly. The rooms are enormous, including the bathrooms. The bathrooms contain a razor, toothbrush, toothpaste, etc. for those who may have forgotten their...

 Report
Helpful?
Thank countryeditor
Cancun
Reviewed 19 September 2013

The staff are welcoming and friendly. The rooms are comfortable but a little dark. The bathrooms are tiny. Hotel breakfast was good and Wifi is free in all areas of hotel. Its not in the most attractive area of the City.

 Report
Helpful?
2Thank CUNKEN
IHGCare, Guest Relations Manager at Krystal Pachuca, responded to this review

Dear CUNKEN, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We always encourage our guests to let...

Chinnor, United Kingdom
Reviewed 29 April 2012

I was on a botanical field trip with 9 others, and had flown overnight to Mexico City. Pachuca was our first stop, and when we arrived at about 9:30am, the hotel greeted us and let us occupy our rooms. After a quick shower, we were off plant hunting and back at about 7pm. We met up for dinner in the...

 Report
Helpful?
1Thank Just-retired-couple
Warsaw, Poland
Reviewed 11 February 2012

Holiday Inn Pachuca offers the most useful and regular place to sleep for business travelers and short-term visitors in town. Rooms are nice, standard is kept, breakfast included. Beds are very comfortable. Generally, very good option to stay in this town.

 Report
Helpful?
Thank Antipop

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (5)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Pachuca hotels
2.8 km away
Holiday Inn Express Pachuca
1.7 km away
Fiesta Inn Pachuca Gran Patio
0.9 km away
La Joya Pachuca
La Joya Pachuca
#4 of 17 in Pachuca
103 reviews
Show Prices
Show Prices
Show Prices
4.0 km away
Gamma Pachuca
Gamma Pachuca
#1 of 17 in Pachuca
282 reviews
2.8 km away
Hotel Emily
Hotel Emily
#5 of 17 in Pachuca
139 reviews
2.6 km away
Mision Express Pachuca
Mision Express Pachuca
#3 of 17 in Pachuca
128 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Descripción del Hotel Inglés Relax at our glass-roofed central lobby lounge and enjoy local dishes at its adjacent Restaurant. Attend business matters at the Business Center with complimentary high-speed Internet access. Bond with your family in our heated indoor pool with a children playground besides it, and go for an invigorating workout at the fully equipped Fitness Center. Additionally, we offer on-site guest self-laundry facilities. ... more   less 

Additional Information about Krystal Pachuca

Address: Boulevard Javier Rojo Gomez No 104 | Lomas Residendial, Pachuca 42094, Mexico (Formerly Holiday Inn Pachuca Hotel)
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: RM248 - RM355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Krystal Pachuca 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Krystal Pachuca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Pachuca
Pachuca Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Krystal Pachuca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms at this location”
777drews, 9 Jun 2015 | Read review
“Avoid this hotel until major renovations are done...”
benoitb600, 29 May 2015 | Read review
“Take a taxi to city center to get the real feel of Pachuca.”
  • Spacious rooms
countryeditor, 22 Mar 2015 | Read review
“in order to get the best room go somewhere else!”
lokillo3259, 7 Aug 2011 | Read review
“Stay somewhere else”
geoqwest, 8 Apr 2011 | Read review
5 of 5
Orbitz.com
US$59* /night
View Deal
Booking.comUS$60
PricelineUS$60
TravelocityUS$59
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates