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Choose this hotel for its moderate pricing and because is the only pet friendly hotel in town. Altough I go with service dog i am better of going to a pet friendly place isntad of dealing with people who do not know what is a...More
The room was spacious, the King size beds were extremely soft and comfortable. The location was excellent, close to nearby restaurants and the night-life (the boulevard). Enclosed parking at the back of the property. Has a Starbucks cafe and a restaurant too. Has indoor pool.
It was a nice hotel, and a decent room for the price. But at the end they tried to extort us saying that I just saw one of us touch a fire extinguisher and that we would have to pay 200 American dollars to fix...More
There is a huge swimming pool inside the hotel that makes the room inside and outside very humid. It's even hard to breathe with this level of humidity + Mexican loud kids who shout happily while swimming will let you have a pleasant evening. Tv...More
Thank Lera P
Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 15 December 2016
We appreciate your comments, which are very important. Be assured that we will check the points, so that our guests can enjoy an excellent stay.
A lot of reviews said cars get stolen in mexico so we got full coverage ins. The hotel has private parking with a closed gate. Room was nice looks like the pictures. Check in was beyond easy no papers required since I paid on orbitz....More
Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 13 November 2016
We thank you for your comments and we hope to see you in the future, to give us the opportunity to be part of your journey. Thank you for visiting Chetumal.
US$35 - US$53 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from MaralagoKid | Reviewed this property |
Kim...the hotel has a large covered parking area behind the hotel itself. It is safe and typically has staff around. The area is more like a garage. I left my car there for a few days without problems. enjoy.