We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/02/2018 05/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Capital Plaza Hotel

    Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
    Save
    Lowest prices for your stay
    04/02/2018 05/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$53
    US$50
    View Deal
    Traveller (84)
    Pool & Beach (17)
    Room & Suite (17)
    Overview
    • Excellent20%
    • Very good44%
    • Average26%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “nice pool” (9 reviews)
    “swimming pool” (8 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$50.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chetumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6ab2a717213b4fc384b02999fcb87826", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6427306,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[58804379],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":50,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6ab2a717213b4fc384b02999fcb87826","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":53,"lowestMetaPrice":50,"additionalPartner":false,"highestMetaPriceDisplay":53,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":53,"lowestMetaPrice":50,"highestMetaPriceDisplay":53,"hotelName":"Capital Plaza Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZhYjJhNzE3MjEzYjRmYzM4NGIwMjk5OWZjYjg3ODI2IiwiQUlLIjoiNWI2MDY3NDMyODRlNGMxMjlhY2Q1N2I3MzMzNmRkOWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$50", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79554606":"CheapTicketsEWS","78977809":"OrbitzEWS","36492856":"BookingCom","61327441":"Expedia","109297124":"HotelsCom2IB","58804379":"TravelocityEWS","76515666":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (282)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 132 reviews

    Reviewed 2 weeks ago

    My boyfriend and I call this hotel our home in Chetumal, because that is exactly how the staff make us feel. We had stayed there for 4 nights during the end of year holidays for 2016/2017 and I wrote a review for that trip. We...More

    Thank Aitiana S
    Response from Nicte M, ventas at Capital Plaza HotelResponded 1 week ago

    Dear Aitiana S, We appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to call us.

    Reviewed 3 weeks ago via mobile

    This place tries really hard. Great staff, especially the doorman. Everyone was friendly and helpful. Location is great - right across from the highly recommended Museum of Mayan Culture. Pool is nice. Internet was slow. Clean. Secure parking. For tourists, Chetumal is a place for...More

    1  Thank MattandLady
    Response from Nicte M, Ventas at Capital Plaza HotelResponded 1 week ago

    Dear MattandLady, Thank you for taking the time for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. We will keep in mind your remark about the internet...More

    Reviewed 30 November 2017

    There is not much to do in Chetumal. We stayed for one night waiting for our flight. The hotel is nice but nothing special. The rooms are comfortable and rather clean but we felt some mold smell in our double. I didn't plan to use...More

    1  Thank MikeFinger
    Reviewed 15 November 2017

    Helpful well-informed staff. Hotel is clean with quiet and comfortable rooms. Nice lobby area. Clean swimming pool with tables on the deck and lounge chairs poolside. Well maintained fitness center. Large, secure parking lot.

    Thank John H
    Reviewed 21 October 2017 via mobile

    Since we got at the hotel, the 4 days of our stay the pool was out of service however we had to pay the whole rent $1,200 MX per night. Also the room provided was in front of the pool area were the construction workers...More

    Thank TeresinhaC111
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$50 - US$75 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Priceline, Otel, Travelocity, Orbitz, Cancelon, getaroom.com and TripOnline SA so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (84)
    Pool & Beach (17)
    Room & Suite (17)
    Dining (9)
    Hotel & Grounds (53)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 20 hotels in Chetumal
    Hotel Villa Fontana
    19 reviews
    .11 km away
    Hotel Real Azteca
    64 reviews
    .20 km away
    Hotel Los Cocos
    316 reviews
    .31 km away
    Hotel Ucum
    38 reviews
    .38 km away
    Nearby Restaurants
    Cafe Del Puerto
    52 reviews
    .72 km away
    La Casita del Chef
    88 reviews
    .72 km away
    San Remo
    33 reviews
    .72 km away
    El Taquito
    40 reviews
    .54 km away
    Nearby Attractions
    El Malecon de Chetumal
    151 reviews
    1.12 km away
    Museum de la cultura maya
    210 reviews
    .12 km away
    Experiencias Xcaret
    15 reviews
    .72 km away
    Chetumal Tours
    7 reviews
    .66 km away
    Ask a question
    Questions & Answers
    Ryan C
    7 July 2017|
    Answer
    Response from Nicte M | Property representative |
    morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
    0
    Votes
    Google Translation
    Kim G
    8 October 2016|
    AnswerShow all 2 answers
    Response from Nicte M | Property representative |
    Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
    1
    Vote
    Google Translation
    Kathy C
    18 August 2016|
    AnswerShow all 3 answers
    Response from Nicte M | Property representative |
    Morning, the a/c is individual in each room.. You can set it as you want
    0
    Votes
    Google Translation
    Room Tips
    "Corner rooms are larger."
    Read review
    "Get a room that does NOT face the road."
    Read review
    "They all seemed quiet and similar"
    Read review
    "Corner rooms are larger."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing