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Traveller (58)
Room & Suite (25)
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Overview
  • Excellent42%
  • Very good40%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Additional information
Offers from Hotel Del Carmen
Offers & Announcements: MX$650 (MXN)
Offers from Hotel Del Carmen
Offers & Announcements: MX$650 (MXN)
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (296)
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All reviewsstaff was super nicethe hotel staffsuitcasestowelspalenquemarimbachiapassan
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1 - 5 of 26 reviews
Reviewed 1 February 2018

The Hotel del Carmenwas a very nice place. Accommodations for 3 couples were very good. Breakfast in the courtyard was perfect. Choices were good and varied and staff was very attentive. Our plan was to spend 3 nights there visiting the Fiesta Grande in Chiapa...More

Thank brodfish1
Response from pmaritza, Gerente at Hotel Del CarmenResponded 5 February 2018

Dear Guest ! We apreciated your stayed at the hotel. We are glad you enjoy our breakfast buffet. We hope to serve you againg. Thank you.

Reviewed 25 October 2017 via mobile

We arrived to the hotel like around 10pm tired from the day. We went to sleep and I woke up around 4:30am and noticed that our door was wide opened and our phones were missing. Both my bf and I ran frantically to the front...More

Thank Veronica A
Response from pmaritza, Gerente at Hotel Del CarmenResponded 7 November 2017

Dear Guest ! We apreciated so much the time you took to share your experience. We are sorry for you bad experience, we took care as much as we could to help you out. Sorry about it.

Reviewed 30 September 2017 via mobile

The public spaces are nice & the staff friendly & helpful. There is usually someone on duty who speaks English. The rooms are small & very basic in their furnishings. The bed is comfortable, there’s good & quiet AC & a closet to hang your...More

Thank Dan T
Response from pmaritza, Gerente at Hotel Del CarmenResponded 3 October 2017

Dear Guest ! Thank you for you time to write your comments, we apreciated so much you took the time to share your experience, for us is very important to know your needs so we can do better in our job. We hope to serve...More

Reviewed 14 September 2017 via mobile

First of all, I was in the third floor in room Palenque when the 8.2 earthquake hit at 11:49pm. that being said, this hotel is strong enough to survive an earthquake of that intensity. I love hotel del Carmen! The hotel staff is really accommodating,...More

Thank Elizabeth R
Response from pmaritza, Gerente at Hotel Del CarmenResponded 20 September 2017

Dear Guest. Thank you for taking the time to comment on your stay at the hotel. We are very pleased to know that you had a good stay and that you have enjoyed your visit to our state. We look forward to serving you again...More

Reviewed 14 February 2017 via mobile

We spent our first night in Chiapas here, after a hectic set back with our flight. The staff was super nice when we arrived and the breakfast (included in the price) was delicious! Also, I had forgotten a few items when we left to Palenque,...More

Thank David R
Response from pmaritza, Gerente at Hotel Del CarmenResponded 20 February 2017

Thank you so much for taking the time to make an opinion about our service, we are so happy that you had a good time in our hotel. Thank you for visiting us.!!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Meeting Rooms
Airport Transportation
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$28 - US$37 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Tuxtla Gutierrez
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$28 - US$37 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Tuxtla Gutierrez
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (25)
Dining (2)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
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Maria V
9 February 2017|
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Response from maritza g | Property representative |
SI, contamos con tarifas especiales. Si gusta darnos su email para mandarle la tarifa preferencial !
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Room Tips
"We were 3 couples and had 3rooms each with 2double beds. It worked out fine. We booked thru Booking. Com"
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"Do not stay in this hotel"
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"stay away !!!"
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"rooms named after Mexican States, small but modern and good deal for 1 night"
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