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Hotel Del Carmen

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Hotel Del Carmen
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220 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Reviewed 14 February 2017 via mobile

We spent our first night in Chiapas here, after a hectic set back with our flight. The staff was super nice when we arrived and the breakfast (included in the price) was delicious! Also, I had forgotten a few items when we left to Palenque, the staff took care of my things and had them ready for pick up upon...

Thank David R
pmaritza, Gerente at Hotel Del Carmen, responded to this review

Thank you so much for taking the time to make an opinion about our service, we are so happy that you had a good time in our hotel. Thank you for visiting us.!!!

Reviewed 29 July 2016 via mobile

Tuxtla is not really a nice city: big, noisy, polutted. Use it only as a residence to visit major attractions as e.g. the Canon del Sumidero and the zoo. The staff of the hotel is very friendly and helpful in organising the right tours you ask for. The rooms are basic, clean and well-taken care of. Good Wifi connection. Airport...

Thank Schlaman
Vientiane, Laos
Reviewed 21 June 2016

We stayed here for 14 nights in July 2015. The place had a delicious buffet breakfast, super friendly and helpful staff who helped us with all our needs (we travelled as a group.) Would recommend! A short walk from the markets and a quick taxu ride to the main shopping plaza.

Thank Rosemary A
Reviewed 16 March 2016 via mobile

We stayed here two nights. Location is decent at just a couple blocks from Marimba square. Room: The rooms are very small with a double and a twin in the standard rooms. Bathrooms are also small. The beds are firm, as are the pillows. They do not provide hand towels or shower mats. There is also no coffee maker. They...

Thank Bryce B
pmaritza, Gerente at Hotel Del Carmen, responded to this review

Thank you so much for taking the time and post your opinion about your experience in our hotel, we take very seriously your comments, we are glad you had a good stay with us. Thank you !

Dallas, Texas
Reviewed 13 February 2016

This hotel is incredibly clean, located a block off the main street so it is quiet, and it is very central in Tuxtla to the main plazas and shopping areas. Breakfast is great, but a little on the pricey side in comparison with prices outside!

Thank jhm0086
pmaritza, Gerente at Hotel Del Carmen, responded to this review

Thank you for taking the time to post an opinion about our hotel, we are glad you had a good experience, we are hoping to have you again in the future.

Melbourne, Australia
Reviewed 4 November 2015

ESPAÑOL: Tuve una mala experiencia, hice una reservacion 3 meses antes con un comentario especial de que mi mamá no puede caminar y necesitabamos un cuarto en planta baja. Cuando llegamos nos dieron un cuarto en en el tercer piso (El hotel me confirmo por email la reservacion y el comentario especial). Fue una experiancia muy mala y estresante para...

Thank Ulises R
pmaritza, Gerente at Hotel Del Carmen, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó para expresar sus comentarios. Para el Hotel es importante su opinión para poder...

Modesto, CA
Reviewed 20 May 2015 via mobile

This is a very clean, basic hotel. The hotel staff were very helpful. The rate we had included breakfast - which was actually fairly good. A/C worked very well (which was a big plus in this very hot city). The one complaint is that the rooms are quite small and there isn't really any space to lay out ones suitcases....

Thank jameslclarke
Reading, UK
Reviewed 15 May 2015

Stayed 1 night here, location good – just a block or two away from the main street. Car parking in a secure location. Reception staff good and efficient. Room was clean and we had a double and a single which was good as our 3 year old son was with us so it meant he had his own bed! No...

Thank LWFL
Barcelona, España
Reviewed 3 May 2015

In our visit to Chiapas, our first destination was Tuxtla Gutierrez. We stood for one night at the Hotel del Carmen, wich is a nice, clean and proper hotel. Located a few streets from the plaza. The breakfast was good and the service correct and friendly.

Review collected in partnership with this hotel
Thank Lga77
Winnipeg, Canada
Reviewed 31 January 2015

Brakfst starting at 7? Not! Maybe 8 or later. We had a tour pickup booked for 7:30 -finally had a cup of coffee and piece of toast by 7:45.good thing driver was willing to wait. When I complained and told them we have an american breakfast included in the rate and are running late for the tour they just looked...

2Thank adriatravel
pmaritza, Director General at Hotel Del Carmen, responded to this review
Google Translation

Le agradecemos mucho el tiempo que se tomo para comentar su experiencia en nuestro hotel, para nosotros es sumamente importante...

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel is located in the best location at the center of Tuxtla Gutierrez, only two blocks down from the famous Marimba Park, around restaurants, shops, we offer tours everyday to the best atractions, internet for free, valet parking ( not charge) . ... more   less 

Additional Information about Hotel Del Carmen

Address: 2a sur Poniente No. 826, Tuxtla Gutierrez 29000, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: RM120 - RM186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Del Carmen 3*
Number of rooms: 38
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Hotel Style:
#1 Best Value Hotel in Tuxtla Gutierrez
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Del Carmen staff and other travellers.
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Questions? Get answers from Hotel Del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in this hotel”
 of 5 bubbles adriatravel, 30 Jan 2015 | Read review
“stay away !!!”
 of 5 bubbles kiwigypsey, 25 May 2014 | Read review
“rooms named after Mexican States, small but modern and good deal for 1 night”
 of 5 bubbles Cineasta, 2 Nov 2013 | Read review
“the noise seemed to travel on the first floor, second floor was a bit better.”
 of 5 bubbles karensheffar, 5 Mar 2013 | Read review
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