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Crowne Plaza Hotel Tuxtla Gutierrez

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Crowne Plaza Hotel Tuxtla Gutierrez
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85 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Colchester, Connecticut
Reviewed 5 January 2013

Well, all is still well at the Crowne Plaza. This is our third stay in 5 years and it still is the premier hotel in Tuxtla Gutierrez. Over the last 2 years, the lobby has been updated with new furniture and furnishings. As we have always done, we went to VIPS (right next to the hotel) for breakfast and as...

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Helpful?
Thank Dave9988
Garcia S, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimado Dave9988 Muchas Gracias por su reseña de nuestro hotel. Nos complace saber que disfruto su estancia con nosotros y...

New York City, New York
Reviewed 10 November 2012

Compared to the other hotels we stayed at, this was not bad. But it wasn't too good either. even though my room was prepaid, I had trouble getting checked in, and the gal insisted on charging my credit card. I am now supposed to get credit for it in 5-7 days. Not fun. There is a shopping mall across the...

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Thank Gigi P
Garcia S, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimado Gigi P Antes que nada queremos agradecerle por tomarse el tiempo para escribir su comentario. Entendemos que su experiencia...

Texas
Reviewed 21 August 2012

I visited this hotel while planning a wedding trip. There were only a few employees who spoke English, but everyone was exceedingly nice and helpful. The hotel shares a pool area with the Holiday Inn that is right next door. There is a restaurant in the Crowne and Holiday Inn and a seperate restaurant in front of the Holiday. It's...

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Thank Linda H
Garcia S, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimada Linda H Muchas Gracias por su comentario, nos complace sabes que disfruto su estancia con nosotros ademas de verse...

Ann Arbor, Michigan
Reviewed 7 March 2012

Stayed for a week in this hotel and it started off good but ended back. The beds are very comfortable and nice new T.V.s in the room. Nice pool area and bar and restaurant in the lobby. The breakfast was just Ok but a little over priced I thought = $16. Please watch your tips, when we checked out we...

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Helpful?
Thank Matt H
IHGCare, ihgcare at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Matt H, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Sincerely, Brenda J. IHGCare

farnham common
Reviewed 21 December 2011

We arrived after a 10 hour journey; Reception processed our arrival promptly and rapidly.Our room was bright, spacious and welcoming. We were able to get a snack in the adjacent Liverpool shopping centre. There was little to criticise about this very good commercial hotel except the sound proofing in the room was not good and despite the coffee making facility...

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1Thank JandJFarnhamCommon
Garcia S, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimado sr. Jandjfarnhamcommon Muchas gracias por tomarse el tiempo y escribir la reseña a nuestro hotel. Nos complace saber que...

Gothenburg, Sweden
Reviewed 30 August 2011

I stayed at this hotel because it was supposed to be the best in the city.... sooo not true, the installations are shared with the Holiday Inn so a lot of people on the premises, the restaurant unimpressive, bland food. but the worst thing is the management, After being promised a complimentary night if they didn't wake up the gusts...

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4Thank Jose Luis M
IHGCare, ihg care at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. Guests such as yourself enable us to maintain the high standard of service expected of us. We have sent you a private message to obtain additional details about your experience. Brenda J. IHGCare

Colchester, Connecticut
Reviewed 24 October 2010

Very nice hotel in TG. Highly recommend for those who like complete comfort. Rooms very well appointed...I loved the beds, very plush and right up to par with the same beds at Crowne Plaza in the USA. The pool is a great oasis with lovely landscaped surroundings. While we were there, professional models were being photographed in the lush surroundings....

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2Thank Dave9988
Iris_Tru, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Dave9988: We thank you for letting us know what you recommend to other people about our hotel and services. We hope you can visit us again as you did many years ago, so we can offer you the best service. Greetings. Iris Trujillo General Manager

vancouver
Reviewed 20 March 2010

We only stayed one night at the Crowne Plaza in Tuxtla Gutierrez on the way home from San Cristobal. The hotel is very comfortable with quiet but powerful air conditioning, large clean rooms and very comfortable beds. As it was quite hot in Tuxtla, the pool was nice (open until 11pm) and the breakfast buffet (open 7am to noon) is...

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Thank skaterdad
Iris_Tru, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Skaterdad: We are glad to know you had a great experience by staying in our hotel. We would like you to come back soon and let us serve you as we did so many years ago. Greetings. Iris Trujillo General Manager

Bedminster
Reviewed 18 May 2008

I spent my wedding night at this hotel. My wife is from this city and she wanted to stay at the nicest place the first night. It looked like the most luxurious hotel around.

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Thank Jehoshaphat
Iris_Tru, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Jehoshaphat: Thanks for sharing your experience during your staying in Crowne Plaza. We are glad to know you and your wife decided to visit our place. We would like to serve you again. Thanks for your preference. Greetings. Iris Trujillo General Manager

Palm Beach, Florida
Reviewed 27 November 2007

Another big chain hotel, but since I was headed to more rustic sites, I chose to stay in comfort for the first night. Nice pool, very comfy beds, althought the pillows were strangely big and hard--check out the "pillow menu" that we made fun of--you'll be glad you did! (I dreamed I slept with my head on a stool!) Skip...

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1Thank bossafin
Iris_Tru, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Bossafin: We are glad to know you enjoyed your visit to our hotel. We will be anxiously waiting for you to come back to the city and stay in Crowne Plaza again. Greetings. Iris Trujillo General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This hotel has 112 rooms. Comfortables and spacious rooms ideal for a pleasant break with all the amenities for business, safe, hairdryer, iron, coffee maker, bar, etc. ... more   less 

Additional Information about Crowne Plaza Hotel Tuxtla Gutierrez

Address: Avenida Belisario Dominguez 1081B, Tuxtla Gutierrez 29020, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: RM308 - RM401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Tuxtla Gutierrez 4*
Number of rooms: 112
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Tuxtla Gutierrez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Crown Plaza which has new and better rooms and ask for a higher floor to ensure a better view”
 of 5 bubbles constantinod956, 13 Jan 2016 | Read review
“Rooms facing oposite the park lot offer a great view of the city.”
 of 5 bubbles Pantera67, 29 May 2013 | Read review
“If you have children under 12, take them to the ZOOMAT and be sure to visit Sumidero Canyon and San Cristobal de las Casas. If you have more time, Palenque is 6 hours away by bus..There are many tours available from the hotel and local travel agencies. BTW. We flew on United out of Newark to Houston and then Houston to Tuxtla direct....Avoiding Mexico City. The flight leaves Newark only on Wednesdays and returns on Sundays.....and...are fairly priced.”
 of 5 bubbles Dave9988, 5 Jan 2013 | Read review
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