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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1477)
Room & Suite (374)
Pool & Beach (249)
Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(61 reviews)
“the reserve”(40 reviews)
“sunset bar”(65 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (944)
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Traveller rating
594
85
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594
85
23
20
10
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islandthai restaurantdouble kingsri trangprivate poolindoor bathbaobiggest bedshuttle boatandaman seawhisked away
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1 - 5 of 732 reviews
Reviewed 1 week ago via mobile

This place is close to what I’d call paradise. I’ll explain the close to comment and why I’d still rate it full marks later. The grounds are magnificent, special, and you can see just how much love, care and thought have gone into every single...More

Thank mymoo
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 4 days ago

Dear mymoo, Thank you very much for taking the time to share a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to read that you enjoyed our rooms, amenities, landscaping, Thai restaurant and most especially our hospitality which we take...More

Reviewed 2 weeks ago

One of the best places I have ever stayed in. The place boasts of excellent luxurious villas with a garden area and a small pool. It is the dedication of the staff that makes the experience better. On the Tub Kaek beach this place is...More

Thank Kaushik G
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 1 week ago

Dear Kaushik G, Thank you for sharing a review of your stay at the Phulay Bay, a Ritz-Carlton Reserve. We are glad that you enjoyed our beautiful Reserve. Thank you for your positive feedback in regards to the Villas, the garden area and the pool....More

Reviewed 2 weeks ago

We stayed here for 8 days in July 18. This is a Ritz Carlton reserve property and is exceptional in just about every way. The villa's are luxurious, sumptuous. The grounds are like living in a tropical botanical garden. The food is wonderful. We ate...More

Thank gubgub21a
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 2 weeks ago

Dear gubgub21a, Thank you for sharing a review of your stay at the Phulay Bay, a Ritz-Carlton Reserve. We are glad that you enjoyed your stay with us. Thank you for your kind words regarding the Villa's and the beautiful gardens. We will definitely pass...More

Reviewed 3 weeks ago via mobile

We checked in today to this amazing reserve, right from entering the hotel it’s been a unique experience as there is no formal check in, guest are simply seamlessly guided to their rooms with the assistance of a personal butler called Ton Hong in Thai....More

Thank Zahir R
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 2 weeks ago

Dear Zahir R, Thank you for sharing a review of your stay at the Phulay Bay, a Ritz-Carlton Reserve. We are glad that you enjoyed our beautiful Reserve. Thank you for your kind words especially regarding Khun Yid, who is indeed fantastic. Looking forward to...More

Reviewed 4 weeks ago via mobile

You have to admire Thai architect Lek Bunnag, who has managed to find a harmonious balance in architecture and nature in Phulay Bay Resort, the world’s first Ritz Carlton Reserve . A stroll around lush landscape grounds, one’s eyes are met by picture perfect scenes...More

1  Thank Kerensa2014
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 4 weeks ago

Dear Kerensa2014, Thank you for sharing a review of your stay at the Phulay Bay, a Ritz-Carlton Reserve. We are glad that you had a nice stay with us. Thank you for your kind words about the architecture of the resort and the overall layout....More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$435 - US$1,253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$435 - US$1,253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1477)
Room & Suite (374)
Pool & Beach (249)
Dining (114)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
yaminakhodja
7 August 2018|
AnswerShow all 2 answers
Response from Ms_1226 | Reviewed this property |
Not sure what does animation mean? Not much activities for kids. It’s more for adults though teens should be able to join like cooking class, yoga, flower garland weaving etc.
0
Votes
Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Room Tips
"Pool Villa 20, best for young families as there's a shallow part of the pool."
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"Ask fo the reserve villa"
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"38 .... less stairs to navigate 😊"
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"I can't imagine there's a bad room in the resort"
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