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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1387)
Room & Suite (365)
Pool & Beach (234)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(64 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (923)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantfour seasonsprivate poolindoor bathbaodirector of operationsbiggest bedandaman seaexecutive chef
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11 - 15 of 714 reviews
Reviewed 8 April 2018

We visited this beautiful resort at the end of our physically taxing tour. We were weary from elephant treks in jungles, climbing through ruins and early morning start times not to mention jet lag. Our room was over the top beyond expectations with a private...More

Thank Frank P
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 9 April 2018

Dear Frank P Thank you so much for the time that you took to write a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to know that you had an amazing experience with us and that you enjoyed our rooms...More

Reviewed 7 April 2018

We decided to go to KoPhiPhi and the surrounding islands for our anniversary, and decided to stay in Krabi area for our hub. We stayed in the Phulay Bay, Ritz Carlton Reserve, for 3 nights and it was amazing. The hotel is absolutely beautiful, with...More

Thank AleArriaza
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 7 April 2018

Dear AleArriaza, Thank you so much for the time that you took to write a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to know that you had an amazing experience with us and that you enjoyed our rooms as...More

Reviewed 2 April 2018

The strongest hotel teamwork I'd ever met had completed our stay perfectly. Many thanks to Miss Patty, the butler. She is intelligent, attentive and active person. She fully worked hard to assure that we truly enjoyed the stay. Location is perfect for anyone who needs...More

Thank supinya n
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 3 April 2018

Dear Supinya N Thank you very much for taking the time to share a detailed review of your stay at Phulay Bay, a Ritz-Carlton Reserve. We are thrilled to hear that you enjoyed your stay throughout. Also thank you for your kind words about Patty,...More

Reviewed 1 April 2018 via mobile

My husband and I have had the privilege of staying at a lot of luxury properties and the Ritz-Carlton Phulay Bay resort has been the best by far. Here is a detailed breakdown of our stay starting with us landing at the airport. We got...More

Thank Tishi S
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 2 April 2018

Dear Tishi S, Thank you very much for taking the time to share a detailed review of your stay at Phulay Bay, a Ritz-Carlton Reserve. We are absolutely thrilled to read your experience from the time we picked you up from the airport to your...More

Reviewed 19 March 2018

I travel quite bit and experience all kinds of accommodations. Nothing i have experienced compares to luxury and architecture that the Phulay Bay Ritz Carlton offers. Over 50 acres of beautifully preserved and manicured grounds. I was told the architect and designer worked for the...More

1  Thank Mark C
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 21 March 2018

Dear Mark C Thank you for the time you spared in leaving a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am extremely pleased to read that you had a memorable experience from start to finish. Your kind comments about the room...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$397 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$397 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1387)
Room & Suite (365)
Pool & Beach (234)
Dining (108)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
16 October 2017|
AnswerShow all 3 answers
Response from Sharmax | Reviewed this property |
Hello Peter, Pricing for meals is around $30 for a main, drinks are expensive although we didn't have beer at all. Breakfasts are enormous with a huge range - it is very easy to eat enough for breakfast and lunch and you... More
2
Votes
Room Tips
"38 .... less stairs to navigate 😊"
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"I can't imagine there's a bad room in the resort"
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"Al the rooms are fabulous"
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"Room with a private pool or oceanview"
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