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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1387)
Room & Suite (365)
Pool & Beach (234)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(64 reviews)
“the reserve”(40 reviews)
“sunset bar”(68 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Additional information
Offers from Phulay Bay, A Ritz-Carlton Reserve
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (932)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantroyal villasfour seasonsprivate poolseafoodindoor bathbaobiggest beddirector of operations
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171 - 175 of 720 reviews
Reviewed 26 January 2017

This place is without doubt one of the most beautiful, warming, relaxing and i must say the best out of all hotels i have ever stayed in! The staff are so welcoming and helpful, literally the service was outstanding, i have never experienced so much...More

Thank Poppyley T
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 5 February 2017

Dear SashaPower, Firstly I would like to thank you for writing such an outstanding review for us. All our ladies and gentlemen pledge to provide the finest, personal service for our guests to ensure they have a warm, relaxed and memorable stay. At Phulay Bay...More

Reviewed 23 January 2017

I can't write all the great things about this resort, because this would be too long, but here are just a few: PROS: Villas are huge and outstanding Best resort we've been to in the world (and that's a tough list) Biggest bed in the...More

Thank Trvlchnnl
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 5 February 2017

Dear Trvlchnnl, I would like to thank you for your time to write this six star review for us and leave your honest feedback in regards to our resort and villas with unique double king size beds. I am delighted you were able to have...More

Reviewed 22 January 2017

We stayed at the Ritz Carlton Phulay Bay for 5 nights. We were upgraded on arrival to a reserve room. The room was one of the most spacious I've been in and the bed could easily have slept 4 (~2 m). We were appointed a...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank JaswinderSamra
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 5 February 2017

Dear JaswinderSamra, Firstly I would like to thank you for taking the time to write such an incredible review for us. We are so delighted that you chose Phulay Bay to spend your holiday and that we were able to make it even more special...More

Reviewed 17 January 2017

Could not recommend this hotel enough- we loved every minute we were there for our honeymoon. The pool, food, and cutler service was particularly amazing. We hope to come back for a special anniversary!More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Cristina Joseph... J
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 21 January 2017

Dear Cristina Joseph... J, Thank you very much for taking your time to write this amazing review for us. We really do appreciate your kindness in recommending our hotel to others and for choosing to celebrate your honeymoon with us. We are so happy to...More

Reviewed 16 January 2017

Usually i tend to write very detailed reviews, but what do you write when everything was perfect and making "Phulay Bay" our new reference in beach resorts? Royal Beach Villa: amazing Resort: unique Service: perfect Breakfast: extraordinary Dinner: exceptional Spa: exquisiteMore

Thank Thomas S
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 21 January 2017

Dear Thomas S, I would like to firstly thank you for kindly taking your time to write this lovely review. We are delighted to hear that you had such a perfect and exquisite time at Phulay Bay as here we take great pride in delivering...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$405 - US$1,142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$405 - US$1,142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1387)
Room & Suite (365)
Pool & Beach (234)
Dining (108)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
16 October 2017|
AnswerShow all 3 answers
Response from Sharmax | Reviewed this property |
Hello Peter, Pricing for meals is around $30 for a main, drinks are expensive although we didn't have beer at all. Breakfasts are enormous with a huge range - it is very easy to eat enough for breakfast and lunch and you... More
2
Votes
Room Tips
"Ask fo the reserve villa"
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"38 .... less stairs to navigate 😊"
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"I can't imagine there's a bad room in the resort"
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"Al the rooms are fabulous"
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