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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1387)
Room & Suite (365)
Pool & Beach (234)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(64 reviews)
“the reserve”(40 reviews)
“sunset bar”(68 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from Phulay Bay, A Ritz-Carlton Reserve
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (932)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantroyal villasfour seasonsprivate poolseafoodindoor bathbaobiggest beddirector of operations
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181 - 185 of 720 reviews
Reviewed 6 January 2017

We visited Phulay Bay in July 2016. The room was amazing - 2 king sized beds, a beautiful tub and shower, outdoor soaking tub, our own private swimming pool.....it was perfection! We even had our own butler who seemed to read our minds and be...More

Thank Jamie G
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 17 January 2017

Dear Jamie G, Firstly I would like to thank you very much for your time to write a magical review for us. Your kind feedback in regards to your room being perfect, comments on our butler service and also on our restaurants being outstanding and...More

Reviewed 4 January 2017

This was my third visit to the island and it never falters! Ritz was built more moorish than any hotel I have seen east of the Moors. It is grand at the same time being boutique. The most lasting impression I have had is of...More

Thank prachi
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 8 January 2017

Dear Prachi, Thank you so much for such beautiful review in Tripadvisor. I completely agree with you that the size of the room, the bed, the pool is enormous and it does make a difference. The reason behind the design of this hotel is indeed...More

Reviewed 4 January 2017

Had a wonderful stay at the Ritz Carlton Reserve Phulay Bay. Scrumptious cuisine lead by amazing executive chef, Wade, and his culinary team. Personalized and attentive service from butler, Bao. Great new year's party. Hotel planned and executed excursions flawlessly.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank ashp2017
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 8 January 2017

Dear Ashp2017, Thank you so much for your feedback. We shared your comments with Chef Wade and the culinary team and your words made them feel very happy. Bao is an incredible butler and we feel very lucky to have him in our team. He...More

Reviewed 3 January 2017 via mobile

This resort is gorgeous! If you can, splurge for the royal pool villa. Amazing !! The beds are massive and so comfortable. There were a few kinks with our original butler service but once we placed a phone call to the GM, she took corrective...More

Thank jenesaisquoiV
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 8 January 2017

Dear JenesaisquoiV, Thank you so much for you time to write this review. We are very thankful for your words and feel very lucky you loved Phulay Bay that much. Our royal villas are incredible and their huge beds, amazing views and its size make...More

Reviewed 3 January 2017

My wife and I stayed at Phulay bay for our honeymoon from Dec 22nd to Dec 26th, 2016. They have a private butler service for all the guests and our butler was Woody. He was able to assist us with our itinerary and help us...More

Thank Subhrajit D
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 8 January 2017

Dear Subhrajit D, Thank you so much for taking the time to write these amazing words about our property. We continuously strive to deliver the excellence service to our guests and we are glad you could enjoy the luxury experience at Phulay Bay. We are...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$405 - US$1,134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$405 - US$1,134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1387)
Room & Suite (365)
Pool & Beach (234)
Dining (108)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
16 October 2017|
AnswerShow all 3 answers
Response from Sharmax | Reviewed this property |
Hello Peter, Pricing for meals is around $30 for a main, drinks are expensive although we didn't have beer at all. Breakfasts are enormous with a huge range - it is very easy to eat enough for breakfast and lunch and you... More
2
Votes
Room Tips
"Ask fo the reserve villa"
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"38 .... less stairs to navigate 😊"
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"I can't imagine there's a bad room in the resort"
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"Al the rooms are fabulous"
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