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Boulevard Turistico del Este Km.28No.74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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77 people are viewing this hotel
Booking.com
US$425
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Free cancellation until 24/08/22
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Expedia.com
US$432
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Free cancellation until 24/08/22
Official Site
US$285
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Free cancellation until 24/08/22
Hotels.comUS$432
TravelocityUS$432
Trip.comUS$705
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 16/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 16/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 60 hotels in Bavaro
Location
Cleanliness
Service
Value
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bowling
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Casino and Gambling
Golf course
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air purifier
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Spanish
35614Reviews3934Q+A100Room tips
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Most Recent
Adam K wrote a review Today
1 contribution
We were playing volleyball with “brown sugar” and he was fantastic at leading and helping us all play. we had a great time playing and have ended up playing every day of our vacation. Would recommend playing volleyball during the stay.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LouAmexTripAdvi... T wrote a review Apr 2022
Mendham, New Jersey13 contributions6 helpful votes
Hotel's Favourite
The Hard Rock In Punta Cana is by far our favorite vacation destination. This facility is spotless, beautiful and a true non-stop ride...I need a vacation from my vacation. The list of the to-do's is a mile long and everyone is exceptionally nice and engaging. My diet was wrecked from all of the delicious foods and the variety of restaurants. This is the true WOW factor. You can't walk 50 feet without some type of food offerings, even at the pool, shopping mall or even outside the casino. We can't wait to go back at Christmas for another visit.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 5 Apr 2022
Hello LouAmexTripAdvi... T, Thank you for an amazing 5 star review! We are delighted to know you had such a great time with us. We hope to welcome you back soon to our charming hotel to continue providing memorable expriences and keep on rockin'! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carys k wrote a review Today
1 contribution
This is my second time here at the Hard Rock in Punta Cana. Both times i’ve come the staff was exceptional. Lots of entertainment both day and night that keeps you constantly busy but also having a fantastic time. House keeping does an outstanding job at keeping the room clean throughout the week and both the bartenders and kitchens make fantastic things. The best part there is the staff, especially the entertainment staff, but most importantly Vilbrum, Alexander, Vladimir, Franchesca, Carlos, and Luis. They are constantly getting everyone to do activities such as the water workout.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Federico wrote a review Today
2 contributions
The hotel is very big, with many pools and restaurants. The animation is really good, at every hour there is a game, or a pool party, show,… The people of the animation are very kind and they involve you in every activity, especially one girl of the animation team called Katrine!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristy M wrote a review Today
1 contribution
My husband and I spent a week at Hard Rock Hotel and Casino in Punta Cana. Judith was assigned to us as our Personal Assistant at check in, but she was quickly adopted into our family! We were greeted every morning with the the happiest Bunos Dias, and provided a run down of the activities for the day. Judith would ask us what pool we wanted to visit, and made it happen. She was also so very helpful with suggestions for dinner, and would make the reservation for us. Judith takes the time to get to know you, and goes above and beyond to make your vacation special. Judith would even check in with us before she went home for the evening to make sure we had everything g we needed for the night. She is top notch in our book! When we come back to visit, we look forward to seeing her again! Everyone needs Judith in their life. She is such a blessing! Hard Rock is lucky to have such a Jewel representing them. The Mackey Family
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ronette G wrote a review Today
Lincoln, United Kingdom4 contributions6 helpful votes
Fantastic resort, everything met our expectations. The staff especially Ramon Diego at the main pool, very anteroom his bike delivering drinks balanced on his head. Food is amazing especially Torro the steak restaurant. We will defiantly be returning to this beautiful resort and country.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ken F wrote a review Today
1 contribution
Service was excellent. Food is pretty good. Beach is absolutely outstanding and beautiful. Only big problem was the keys stopped working in the room every day. Besides that it was wonderful David and Elvido could not have been any better!! Very attentive to all our needs!!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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297jonnie wrote a review Yesterday
1 contribution
Took 3 hours to get into my room. The door did not work and nobody could fix it. By the time I got a room buffet closed. The next day I was waiting in line and a waitress fixed a plate for a Hispanic couple behind me, so the did not have to wait. Favoritism. Worst resort.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear 297jonnie, We would like to apologize for any inconvenience that may have occured during your stay. We will share this review with the involved departments for appropriate corrective measures. We hope to welcome you back soon to keep on rockin'! “This Review was responded on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James P wrote a review Yesterday
2 contributions2 helpful votes
OK, after visiting the Grand Palladium ( which was great ) 2 years ago in Punta Cana which is a 5 star , im using this as a comparison, since Hard Rock costs more and has better amenities as advertised. The staff at Hard Rock in the large are great and a lot of entertainment on offer , great decor in the main areas, but the following needs improvement ( without these improvements id probably not return ) 1) The market restaurant has too greater queues in the morning for simple things like omelette or pancakes , a lot of staff rushing about the place but always waiting for food to be cooked / items to be restocked . 2) In several of the a la Carte, I.e. the Italian and the med, the food is served luke warm not hot. On arrival I was told the Mexican restaurant was closed ( refurbishment) on the 2nd day the Caribbean also closed and I was not told about this before arrival , I was really looking forward to domican themed night at caribbean , but no alternatives given? I've been short changed here and disappointing that thr hotel did not do something about this, especially as I raised my concern first day at check in. 3) The landtrain is regularly full, it needs more of them or extra carriages, the walkways are quite often full of motorbikes , other staff vehicles and at night time this is dangerous if you're walking as they don't use horns / enough lights. 4) its rained this week, and the corridors in building 2 , floor 4 are leaking, this should not happen in a 5 star for the price of this place . The corridors also need modernisation. 5) Too many mosquitoes in the rooms , gets quite annoying when your constantly scratching , this needs sorting out and I've reported it on the first day . 6) I feel like I've had to discover certain things myself , such as the waterpark and tennis courts , they don't seem to be advertised much - waterpark is great by the way. 7) For all of the bars and spaces throughout the property , this place needs a pool table and fuseball table ( since most of the children's activities you have to pay for ) a couple of games tables in the bars would have been nice for entertainment. Also, why do you not show European football in sports bar? - English premier league is biggest league in World. 8) I was looking forward to bbq food at beach / pool, but place seems to be for Americans or people who only want to eat fries , hot dog / burger. In 4 star hotels I've had bbqs made available for the guests . 9) Lots of construction work in progress, coming soon signs , but that doesn't benefit me yet , just creates a lot of noise - really was not expecting this during peak August summer season.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear James P, Thank you for taking the time to review us! However, we would also like to apologize for any inconvenience that may have occurred during your stay. We will share this review with the involved departments for a proper follow up and appropriate corrective measures. We hope to welcome you back soon to keep on rockin'! You Rock! “This Review was responded on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Froggyfam24 wrote a review Yesterday
1 contribution
Service for this resort in restaurants was atrocious. With my family being members of this resort for some time, the experience we had this trip made us question if we would return. HRH Cancun’s level of service is much better.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear Froggyfam24, We sincerely regret the inconveniences presented during your stay. We have shared your comments with the departments involved for the proper follow-up and review, we look forward to welcoming you back in the future. "This review has been answered on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana".
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$324 - US$527 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.2 km), ORO Nightclub (0.09 km), and Little Switzerland (0.06 km).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hard Rock Hotel & Casino Punta Cana have airport transportation?
Yes, Hard Rock Hotel & Casino Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.