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    Hard Rock Hotel & Casino Punta Cana

    Boulevard Turistico del Este Km.28No.74, Bavaro, Punta Cana, Dominican Republic
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$173 US$626*US$453*View Deal
    US$489*View Deal
    US$626*View Deal
    Traveller (13730)
    Pool & Beach (2419)
    Room & Suite (1370)
    Overview

    • Excellent67%
    • Very good18%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “eden pool” (788 reviews)
    “resort credit” (853 reviews)
    “sun bar” (570 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews eden pool resort credit sun bar los gallos moon lounge rock spa isla restaurant oro nightclub central pool palace resorts zen restaurant rock royalty brazilian steakhouse members pool punta cana presidential suite rock star main building romantic dinner pizza place
    Reviewed 24 March 2016 via mobile

    My family and I spent five days at this resort. I was a little leery based off of the reviews on trip advisor before we left. We did not encounter most of the complaints that I had read. We did have to call for more...More

    Helpful?
    Response from HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana

    Thank you for taking the time to share your feedback on your experience in our Hard Rock Hotel, Julie Z! We’re so gratified to read your positive review! We are so proud of our Hard Rockers, all of whom are well-versed in what we like...More

    Reviewed 24 March 2016

    Let me start by saying I was a little worried after reading some of the bad reviews. We travel quiet often and this by far has been one of my favorite place.. The staff was so friendly and actually wanted to talk to you, not...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana

    Thank you bunches for leaving us this Rockin’ review, Roger F! We were pleased you liked all we have to offer to Rock Stars like you! We are delighted to hear you enjoyed our Hard Rockers’ sincere service, our Posh room design and the lovely...More

    Reviewed 24 March 2016

    We just attended a destination wedding at Hard Rock Punta Cana. The hotel is huge with many restaurants and pool areas to choose from. The staff is friendly more so than many other places we have vacationed. We would definitely return to Punta Cana and...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana

    We think we’re going to start a band and call it "Swank & Sass" such fun, jameshT4326JI! We are delighted to hear you enjoyed many aspects of your visit during the wedding you attended! Rock Stars like you are a joy to host and we...More

    Reviewed 24 March 2016

    It's not a 5 star hotel. If anything, I'd say it's a three. The nail salon is terrible and had to have nails redone for a wedding 3 times. The room was so dirty. Feces in the shower and cobwebs in the room. The floor...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana

    Dear Jbacs27, we’d like to take this opportunity to thank you for the candid feedback you’ve kindly shared with us. We were dismayed to read that you experienced some hiccups while you were with us. Allow us to inform you that we have notified our...More

    Reviewed 23 March 2016 via mobile

    First time and it was great! There is not one thing that was bad. If you have a bad experience at this place then you probably are a miserable person and nothing will make you happy! Great Job Hard Rock!More

    Helpful?
    Response from HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana

    We’re delighted to hear you enjoyed your first visit, Cassi Y! Your comments about your stay left us feeling refreshes! We do hope you will join us for another Rock Star Experience soon! Rock On! “This Review was responded to on behalf of the General...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Pool
    • Room Service
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Tennis Court
    • Hot Tub
    • Golf Course
    Photos
    Traveller (13730)
    Pool & Beach (2419)
    Room & Suite (1370)
    Dining (960)
    Nearby
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    Nearby Attractions
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    .05 km away
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    Questions & AnswersAsk a question
    Coach S
    Are there any evening entertainment shows at this resort?
    27 March 2017|
    Answer Show all 2 answers
    Response from Areyes48 | Reviewed this property |
    Yes there are plenty. I think Michael Jackson was the main one while I was there, but I know there were others going on I didn't make it to.
    0
    Votes
    DJAMississauga
    How much time does the transfer take from the airport to hotel?
    27 March 2017|
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    DJAMississauga
    We will be Travelling with our 14ye old son. Is he allowed to dine in all restaurants? We had a fabulous vacation at the Hard. Rock Riviera Maya but half the resort was adults only as we're half of the restaurants.
    27 March 2017|
    Answer
    Response from Traci G | Reviewed this property |
    YES! The only restaurant he wouldn't be able to dine at would be the one in the casino - but that restaurant isn't included in the All Inclusive package.
    1
    Vote
    Room Tips
    "The VIP rooms are closer to the beach and main pool"
    Christine F, 3 days agoRead review
    "block 4B or 5B good location- easy access to both main lobby/restaurants and beach"
    ssheth, 4 days agoRead review
    "All rooms are nice"
    Noel H, 4 days agoRead review
    "All rooms have excellent access to everywhere"
    ErinWisconsin, 4 days agoRead review
    "HUGE resort, lots of walking, nice trolley to ride. We chose a room close to beach, amazing views but long..."
    Tammy R, 5 days agoRead review
    "We chose rooms by the lights by. That's where the shops and restaurants are. It's also more quiet..."
    js0va, 5 days agoRead review
    "If you have young kids, I would suggest a room near the large kids pool-It is also close to two great..."
    Susan M, 5 days agoRead review
    "All rooms are great. Keep in mind this place is like its own city."
    Joseph R, 5 days agoRead review
    "I would get at least the Caribbean Suite room if you like being closer to the beach."
    Frank M, 5 days agoRead review
    "Buildings 3-5 are closest to main lobby (more action). Building 8 are closest to the family pool (quieter)"
    MorristownTina, 7 days agoRead review
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