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Carretera Arena Gorda Playa Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
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About

#2 of 61 hotels in Bavaro
Location
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GreenLeaders Platinum level
Only 20 minutes from the international airport of Punta Cana and located in one of the most emblematic beaches of the eastern region of the Dominican Republic we find the Iberostar Grand Hotel Bávaro. Majestic in its external appearance and in its decoration, it responds to a project devised by the prestigious Mexican architect Fernando Quirarte and inspired by Greco-Roman architecture. Its gardens and varied representation of native species found in a lush central lake, where it hosts a spectacular sailboat reproduced in real size and converted into one of the most original bars in the entire Caribbean, make this hotel a unique place. In addition, staying at our hotels will help take care of the planet thanks to our Wave of Change initiative: throughout 2020, all our rooms are free of single-use plastics, which will be replaced by other materials that are more environmentally friendly. This ambitious initiative will also be extended to the rest of the hotel areas. Together with its luxury facilities, an unbeatable environment, pioneering impulses, an exclusive attention also stands out: customers talk about the unforgettable experience of the stewardship service. Luxury, a service that is completed with a SPA overlooking the Caribbean Sea, careful with the environment, this hotel gathers everything to give its guests a personalized and unique stay.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Spanish, German
14455Reviews2627Q+A100Room tips
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Brad D wrote a review Nov 2022
Minden, Canada177 contributions93 helpful votes
First of all, let me say that the resort and its facilities were beautiful and the staff wonderful, friendly and always willing to go the extra mile and we would rate them 5 out of 5. However the Grand Bavaro is Iberostar's flagship resort and one of Punta Cana's most expensive and as such the resort should be amongst Punta Cana's best. However the Food, especially in the a la carte restaurants was disappointing. The food was almost always overcooked and the meat and shellfish were always tough. The exception was the Surf and Turf restaurant, where we ordered our steaks medium-well done and they came out medium rare. The sea bass in the Mediterranean restaurant was salty and tasteless and the Meat Lasagna in the Italian restaurant had no noodles. The Buffet, especially at the made to order stations was much better. The house Wine throughout the resort was the same everywhere and was not of a quality expected for a top resort. However they do have a wine store on the resort and you can purchase bottles of wine over and above the all-inclusive price at 2 to 3 times the US retail price. As mentioned, the staff was great, but worked inefficiently. The Butler, Concierge, Front Desk and the excursion desk, work independently and have different responsibilities. At times we had to ask multiple questions or were given conflicting information. Our Butler also confused our restaurant reservations with another room causing us to rebook all of them again and he actually booked us a reservation at the Gourmet Restaurant when it was closed. Finally, any extras come at a significant price. For example, the romantic dinner on the beach costs $360 USD above your all inclusive price. The price of golf at their beautiful course is a good value of $79. However, to rent their "premium" golf clubs (consisting of a mismatch of 3yr old Taylormade Sim2 clubs and a 10 yr old Scottie Cameron putter) cost an additional $70. Overall, the Grand Bavaro is a competitive option if you find it on sale and it at a price point similar to the other Punta Cana resorts.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded yesterday
Dear Guest, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. We sincerely appreciate your words towards our staff who are characterised by their kind and helpful manner, and we do receive so many compliments about them, once more, we will congratulate them on your behalf and we are delighted that they could enhance your stay with us. Also, as an Iberostar hotel we know how important an aspect food and drinks are for our guests’ overall experience, this is why our chefs created a wide assortment of different options to please the most discerning of palates and in addition follow a regular menu rotation. Reading that you thought our food quality was not the best, although being quite a surprise, makes us feel that we have opportunities of improvement. We hope that you had a pleasant journey home and once more, we thank you for your feedback. Best regards, Online Reputation Manager Iberostar Grand Bavaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob K wrote a review Aug 2021
9 contributions15 helpful votes
Hotel's Favourite
The Iberostar Grand Bavaro is a fantastic resort. The staff caters to your every need and provide outstanding customer service. Rafael has great customer skills and personality to match at the check-in desk. Our butler Danilo was great and always made sure we were taken care of. Nikel and Julio in the lobby ensured we had all our needs taken care of and assisted us with getting our Covid test and excursions booked. Lorraine, one of the hostesses at the buffet and at the restaurants always has a smile on her face and is quick to greet us and make sure we had drinks. Darlyn in the Star Prestige lobby is very professional and made sure we had our favorite wine delivered to the restaurants to have with dinner. He also, jumped in to assist when our airport transfer was late by calling the company. Overall the staff cannot do enough for you and always make you feel like a VIP. Housekeeping always kept our room spotless and ensured we had plenty of towels. The entertainment be the lobby is great and full of talent. The theaters show were also wonderful. The pool was clean and there was always an available cabañas and lounge chairs. We were only able to go in the water at the beach a couple of days due to seaweed but other than that the beach was great. No rocks or rough surf. Manuel at the Star Prestige section of the beach, greeted us by name everyday always had a cabana ready for us and with our favorite drinks. The food was also great. The breakfast buffet doesn't disappoint and the specialty restaurants stepped up their game from past visits. I highly recommend the Japanese restaurant.
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Review collected in partnership with Iberostar
Date of stay: August 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 19 Aug 2021
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Kind regards, Quality Manager Online Iberostar Grand Bavaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Timothy R wrote a review Nov 2022
1 helpful vote
Staling and Dawel were great top notch butlers - very accommodating and did very best to make the Iberostar experience a good one. Rooms were always kept clean. Entertainment team: Ani; Alex, Maria were awesome - kept you active and entertained . Restaurants were good.. try the Italian twice. Loved this place, we’ll be back.
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Date of stay: November 2022
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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June G wrote a review Nov 2022
1 contribution1 helpful vote
Had a rough experience upon arrival - rooms not ready, but our butler, Salvador, made the rest of the trip special for us. If you travel to this resort, you would be blessed to have him as your butler. He is a very sweet man that took excellent care of us.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Thomas wrote a review Nov 2022
New Brunswick, Canada1 contribution1 helpful vote
This is my second visit at this hotel and the standard remains very high . Excellent service in a very clean environment . The staff at all levels is very well trained and very professional . Our butler Alberto was extraordinary and saw to all our needs . For example he planned a romantic dinner on the beach one evening for Carole and I . The food ,wine and service was top level . Moreover , he had our bed covered with rose pedals and pedals forming a path to a bubble path covered with rose pedals as well. All contained romantic messages . The bottle of Champagne every evening was much appreciated. Alberto and staff were able to guarantee the Iberostar very high standard of quality that made this vacation memorable . Will definitely visit once again soon.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Patricia M wrote a review Nov 2022
5 contributions1 helpful vote
Just came back from our second trip to the IGB. We had a wonderful time! Our butlers Alby & Starling were attentive and coordinated our reservations. We enjoyed the beach for part of the day and moved to the pool in the afternoon. There was some seaweed on the beach but it was cleaned. Honestly the Grand beach area was the nicest around. Edy & the other bartenders at the pool bar are fantastic! Shoutout to Oritz who works at the the buffet who took wonderful care of us! Additionally, if you enjoy wine please visit the new wine store and make a purchase! Yes, it may be a bit more than in the states but give them some business. They will deliver the wine to you at dinner! The employees are fantastic! Also a shoutout to the server who works at El Galeon at night who sang a wonderful almost operatic version of Happy Birthday to our friends son. I wish I knew his name! These wonderful people work long hours to make sure you enjoy your stay, please tip them accordingly.
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Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Daniella S wrote a review Nov 2022
Mississauga, Canada68 contributions69 helpful votes
This is our 3rd visit to Grand Bavaro in 12 months. This place is the best place that we have been to in our many adventures. I will break it down into sections as best I can. Check in/Reception It was lovely that Daniel remembered us when we dropped off with our luggage. He immediately asked where our daughters were. *They were there with us in June*. Angel welcomed us back and kept good care of us. Room We always get the swim-up room. We don't use the beach or main pools as we like the quiet. We spend the whole day at our swim-up. In November, the water is VERY refreshing aka a bit crisp. In June MUCH warmer. The sun is only shining in the pool and patio from 1pm-430pm. In June, about 1030am. Not a sun worshiper so love this. Not many people use the swim out. We will likely bring our own skimmers. Not that they don't clean the pool but dem pesky bugs like the pool too much. You shouldn't be in your room long but the beds are fantastic, the rain showerhead, double sinks are great. Remember to put your blinds down so you don't give the other resort a show. You back on to the other resort with a lot of greenery so don't see many people. And FYI, no bar service coming to you. We asked our butlers for champagne and pineapple juice for 1030 each day and it was enough to carry us over. Butlers Edward. I can't say enough about this man. We have been blessed to have met this wonderful, dedicated person. We had some hiccups with our luggage aka it came destroyed, and he and Danilo , our other butler, were scouring the Island trying to find the meds that my husband needed to take that came in the destroyed, delayed luggage. They weren't able to find it BUT Edward stayed past his normal 8 hour day and ended up waiting until we got our baggage and could check that our meds were ok. He was also able to get us a replacement luggage off resort so we would have the right size going back. On his own time. Our thanks also to Danilo. This was our first time with him and he was great to make sure that none of our deliveries of 1030 mimosas or 0730 Coffee and Baileys were missed. We all develop relationships but the one thing that Grand Bavaro does better than anyone else is the butler service. Please don't ever change this. We have had cheaper and more expensive options to go to and the reason we come back is because of the butlers! Cleaning Staff Ladies, you are truly amazing. Every day our room was cleaned thoroughly. Most resorts in and out within 15 minutes. They were usually there 30 minutes. Thank you!!!!! Bar staff Lisandra and Sujiedy (I know i have spelt it wrong) remembered us from last time and we didn't even have to start ordering. They always brought us what we needed. Restaurant staff Samuel, Juan and Jasiel. You 3 always made sure i had my cappuccino no canela. Never a shortage of DR tequila aka water. Food We love love the surf and turf and the Mediterrean (get the bass). We got to experience seafood night at the buffet. The food is always great. We hope to be back in a few months.
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Date of stay: November 2022
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 3 days ago
Dear guest, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Beautiful locations, helpful and friendly staff, cleanliness of our hotel and high standards of gastronomy are some of the most important elements of our company and reading that you found them all to your liking is brilliant news. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best. Kind Regards, Online Reputation Manager Iberostar Grand Bavaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie G wrote a review Nov 2022
1 helpful vote
It was absolutely AMAZING! We have been here on our honeymoon and it was so perfect! Our butler, Danilo made sure each time we came back to our room there was something so sweet and romantic for us! We never needed anything! Everyone on the resort was so so sweet and kind! I really cannot say enough good things about Iberostar or Danilo! If you are looking for your next trip this is the place! Also, Jean our concierge was so great! Anytime we came to lobby you always saw his bright smile and welcomed you with open arms! We have really enjoyed our honeymoon! We are not ready to go back home.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 3 days ago
Dear guest, We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience. Again, we appreciate your positive comments and look forward to welcoming you back again soon. Best Regards, Online Reputation Manager Iberostar Grand Bavaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin M wrote a review Nov 2022
1 contribution1 helpful vote
Best place I’ve ever stayed, Food and Staff was awesome and treated us very nice and with respect. Our butler Danilo was awesome took care of everything for us. The concierge Jean was so nice and welcomed us with open arms. We will definitely come back.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 3 days ago
Dear guest, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon. Regards, Online Reputation Manager Iberostar Grand Bavaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alasndra R wrote a review Nov 2022
1 helpful vote
Danilo and Juan were great, very accommodating. Very beautiful place to stay and highly recommend. Romantic dinner on the beach was incredible, came back to a wonderful surprise in our room. Food is delicious with incredible restaurants and a great pool and beach area.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 3 days ago
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Kind regards, Online Reputation Manager Iberostar Grand Bavaro
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$448 - US$730 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar punta cana, punta cana iberostar
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
272
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IBEROSTAR GRAND BAVARO: UPDATED 2022 Resort Reviews, Price Comparison and 17,469 Photos (Dominican Republic) - Tripadvisor

Frequently Asked Questions about Iberostar Grand Bavaro
Which popular attractions are close to Iberostar Grand Bavaro?
Nearby attractions include Bavaro Beach (2.0 km), Escapology (6.0 km), and Escape Room Punta Cana (7.7 km).
What are some of the property amenities at Iberostar Grand Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Bavaro?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Iberostar Grand Bavaro?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Grand Bavaro have an airport shuttle?
Yes, Iberostar Grand Bavaro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Grand Bavaro have airport transportation?
Yes, Iberostar Grand Bavaro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Bavaro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.