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Iberostar Grand Bavaro

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Carretera Arena Gorda Playa Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (14389)
360
Panoramas (7)
Pool & Beach (2448)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Bavaro
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 35 hotels in Bavaro
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Platinum level
Only 20 minutes from the international airport of Punta Cana and located in one of the most emblematic beaches of the eastern region of the Dominican Republic we find the Iberostar Grand Hotel Bávaro. Majestic in its external appearance and in its decoration, it responds to a project devised by the prestigious Mexican architect Fernando Quirarte and inspired by Greco-Roman architecture. Its gardens and varied representation of native species found in a lush central lake, where it hosts a spectacular sailboat reproduced in real size and converted into one of the most original bars in the entire Caribbean, make this hotel a unique place. In addition, staying at our hotels will help take care of the planet thanks to our Wave of Change initiative: throughout 2020, all our rooms are free of single-use plastics, which will be replaced by other materials that are more environmentally friendly. This ambitious initiative will also be extended to the rest of the hotel areas. Together with its luxury facilities, an unbeatable environment, pioneering impulses, an exclusive attention also stands out: customers talk about the unforgettable experience of the stewardship service. Luxury, a service that is completed with a SPA overlooking the Caribbean Sea, careful with the environment, this hotel gathers everything to give its guests a personalized and unique stay.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Refrigerator
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, French, Spanish, German
12,716Reviews2,446Q+A100Room tips
Traveller rating
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Popular mentions
travelfox38 wrote a review Yesterday
Lincoln, Nebraska45 contributions43 helpful votes
We traveled to the Iberostar Grand Bavaro in late Febr 2021. Was nervous to travel because of Covid, but was so glad we decided to take the chance! The resort has excellent safety protocol in place. Check-in was easy. We asked about room upgrades since the occupancy was so low, but would have had to pay $100 per night for an upgrade so we decided to keep our original room facing the neighboring sister resort roof tops. The rooms were nice and clean and on the smaller side. We filled out the Covid testing paperwork for US travelers during check-in and received our appointment confirmation the same day. Our butler Staling made sure we had copies of our passport and the necessary paperwork for the appointment. Staling even brought us our results the same day we were tested. Fantastic! Danilo was also our butler who helped us with reservations, answering questions and who even brought us a few drinks and a couple pizzas! We can not say enough about how wonderful Staling and Danilo were to us all week! Lely and Ery gave us great bar service! They always tried to make our drinks just the way we liked them. If they ran out of something, they always tried to find it. So accommodating! Elizabeth served us most evenings up at the lobby outside. She is so sweet. We wish there would have been a light beer offered. We ate the breakfast buffet a couple mornings and decided to skip breakfast the rest of the vacation. The omelets were very good, but didn't care for much else besides the fruit and a few pastries. Sometimes we felt like we were inconveniencing them. Lunch and dinner was excellent! We always found something we liked on the menu. I even asked for a little bit of guacamole and they brought me a small salad dish of guac at lunch daily. Perfect! Each day the staff always asked if we needed anything in the minibar in our room. This was one of the only properties that didn't have snacks in the room. Not a big deal, but it would have been a nice amenity since so much of the resort was closed. The buffet breakfast and lunch was open, and each night two ala carte restaurants were open. The swim up bar, the beach bar, and the cigar bar was closed. The resort was only at approximately 20% - 25% capacity, so pool and beach chairs were always available! Most of the time our travel group of 6 were the only ones in the pool! The entertainment team was fantastic! Power, Armando and Ruth were a lot of fun! We enjoyed getting to know them. The disco and theatre were also closed. There was no nightlife outside of the shows. Since the theater was closed the shows were at the lobby outside. The shows were good, same basic shows as most resorts, circus, rock show, Michael Jackson, etc. I'd give this resort 4.5 stars out of 5 if I could. We also had frequent power outages in the rooms. Overall we had a wonderful vacation!
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Date of stay: February 2021
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Michele P wrote a review Yesterday
Staten Island, NY272 contributions41 helpful votes
I was finally able to return to my home away from home after over a year. While it was quiet, which was expected, I still was able to enjoy the gourmet meals, the great drinks and the fantastic weather. There were only two ala carte restaurants opened at night with limited menu items, but what they had was great. You could eat either inside or outside al fresco. Preferred outdoor as there was a nice breeze every night with no humidity. The staff went out of their way to be helpful and were happy to do anything you requested. The spa at the Grand is currently closed so you were taken by golf cart to next door at the Selection Bavaro. Their spa is larger and very nice. The hotel was at 30% capacity and you were able to secure a place by the pool with no problem. The pool bar is closed at this time, but they did come around for drinks. I am already booked again for this coming October and I would never hesitate to recommend this great resort. Most of the staff from the previous years are back - Yari (hostess), Maria (hostess), Ery, Dionsis (sp?) and the rest. Do not hesitate to go. COVID-19 tests were scheduled for you 3 days before your departure for free at the clinic next door at Selection Bavaro. It is the rapid testing and you must have this to upload to your airline's website prior to boarding.
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Date of stay: February 2021
Value
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Cristy King wrote a review Feb 2021
Indiana12 contributions18 helpful votes
We stayed for 16 wonderful nights at the Grand from February 2 - 18, 2021, and still were not ready to leave this beautiful resort! It was our third trip, the last one being two years ago. Imagine how surprised we were to find staff that still remembered us! CHECK IN AND ROOM: It is the staff that truly make your vacation special. The hotel was at about 30%. Our first interaction was when we checked in at reception. Liedy was warm and welcoming, and every time we entered the reception area she greeted us by name. And then we met the first our our three butlers during our stay, Leo. His attention to detail was impeccable, from keeping our mini-fridge stocked (sometimes several times a day!) to delivering the pillows we requested. Alberto was another great butler, as was Caesar. They are not intrusive, but always seemed to appear whenever we needed something (how DO they do that??). Our room was beautiful, over looking the garden area. It was very quiet, but we did have an issue with the room above us. Whomever was in the room stayed up most of the night and it sounded like they just scooted furniture from one end of the room to another and it was VERY loud, especially at 3am. We mentioned it to Alberto, and were surprised how seriously they took it and tried their best to help. They take your satisfaction to heart. FOOD: The food was great - we were a little worried that with our long stay the restaurants might get repetitive; they didn't! Each restaurant has such a variety that it was never dull. The wait staff is wonderful: Marlon was so friendly and we always looked forward when he was our server. Silvestre was always smiling and happy to help. Melissa was a greeter that always greeted us by name and with a smile. Vaximo ALWAYS remembered our favorite wine. Jefferson kept us entertained at the hibachi with his funnies and good food. Wilfredo always had such a great attitude. Bonafasio was always so professional and nice. You won't be disappointed! POOL/BEACH: It's the Dominican Republic! The best beaches! We love to go on walks and never feel afraid to do so. You will encounter vendors, but they will leave you alone. There is no beach bar unless you are in Star Prestige, but the pool bar staff are very frequent and will deliver drinks to you quickly. As a guest of the grand, you may visit any of the other Iberostar resorts down the beach, and when we did spend time on the beach, we liked to visit the beach bar at the Corales. We spent most of our time at the pool - it's so beautiful and the plentiful cabanas are great to escape the sun if you've had enough. I can't say enough about the pool bar staff! Starting with Ery - oh my! That man is in the BEST mood ALL DAY LONG! If I could just bottle Ery somehow I could be a millionaire ten times over! Everyone we encountered with the pool bar was amazing and I know I will leave someone out, but Misael was a cutie that couldn't be more helpful. And Lely...he always knew when we needed a refill! They all knew that we only drank Presidente Light. And if we walked up to the bar, they had them ready. They ran out once and went and found some for us. Awesome guys! The entertainment staff was fun...my husband got the nickname "Number 4" during a bingo game from Ruth and Jocari and went around the whole 16 days known as "Number 4" to everyone. Power was fun to talk to and a really great guy. Armando recognized us from our previous stay which was fun! COVID We felt safe at all times. They take precautions very seriously. Everyone working at the resort is masked. The COVID test for re-entry to the US was easy. Your butler will take care of all the details for you. You WILL need a copy of your passport for the test. I wish I had known and I would have brought one with me, but your butler can make it for you. If you have any reservations about visiting the Grand now, don't. They will take great care of you. Just go!!
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Date of stay: February 2021
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Room Tip: I suggest an upper floor
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6 Helpful votes
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 1 week ago
Dear guest, First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words. We would like to express our gratitude to you for mentioning "how we care" our latest health and hygiene measures that we have implemented in all of our establishments to keep everyone safe and at the same time doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. We hope to have the honour of serving you again soon. Best Regards, Quality Manager Online Iberostar Grand Bavaro
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Reisender wrote a review Feb 2021
Lucerne, Switzerland18 contributions2 helpful votes
+1
Really nice and good Hotel. 24 hours incredible Butler Service. Very attentive and courteously Food is good and the breakfast is perfect. The beach is formidable and the water with beautiful colors in different blue
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Date of stay: February 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 1 week ago
Dear guest, Thank you for taking the time to share your wonderful impressions of your stay at our hotel. It is of the utmost importance to us that our guests can appreciate our well-thought-out holiday concept. Our daily efforts are to guarantee our guests can experience the highest levels of comfort in a, particularly pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Kind Regards, Quality Manager Online Iberostar Grand Bavaro
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Dawn S wrote a review Feb 2021
Paris tn35 contributions10 helpful votes
+1
I didn’t want to leave. You feel at home. This place was perfect for our Mother and Daughter getaway. The food was delicious. The weather was warm. The Restaurants are all together so they were easy to find. We ate Steak, Lobster, Shrimp, and Fish for dinner. They had these foods available at lunch also. I can see why it gets a five star and is #1 on Trip advisor. I lost my earring in the room and our kind room service lady found it for me. The Corona virus test was done for us on the resort and took 5 minutes. Our butler brought our results to the room the next day. The place is immaculate. They said it was built in 2008 but it looks brand new. I felt safe there. If you’re looking for a relaxing week with friendly service and great food this is the place. The person who helped me the most was Jose. We are English speaking and we do not speak Spanish and Jose understood us completely. Anytime we had a question Jose would get it answered for us with a smile. If we come back we will call him. And then of course the Bar Staff Ery and the guys were always dancing, smiling, and happy to see you. We got a massage on the Beach —— oh my word, you have to get that done! Enice made my whole body relaxed. I can’t say enough about this place. They have the best staff. The place is layed out well, it’s easy to find everything. I will bring my husband back here. My mom and I made wonderful fun filled memories. It was her first time flying and staying at a resort. This resort made her expectations high for the next one. Thank you Iberostar Grand Bavaro Staff for the perfect vacation.
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Date of stay: February 2021Trip type: Travelled with family
4 Helpful votes
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 2 weeks ago
Dear guest, First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words. We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon. Best Regards, Quality Manager Online Iberostar Grand Bavaro
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Previous
PRICE RANGE
US$328 - US$645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar punta cana, punta cana iberostar
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
272
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Frequently Asked Questions about Iberostar Grand Bavaro
Which popular attractions are close to Iberostar Grand Bavaro?
Nearby attractions include Bavaro Beach (2.0 km), Vivaldi Cigars (5.9 km), and Escapology (6.0 km).
What are some of the property amenities at Iberostar Grand Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Bavaro?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Iberostar Grand Bavaro?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Grand Bavaro have an airport shuttle?
Yes, Iberostar Grand Bavaro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Bavaro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Grand Bavaro?
The staff speaks multiple languages, including English, Spanish, French, and German.