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#27 of 68 hotels in Bavaro
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If you are planning your next vacation, Meliá Caribe Beach Resort is the best all-inclusive For Everyone in Punta Cana. Ideal for Family, Couples and Friends. Forget about choosing between the fine sand at the beach or the most exotic gardens. Located alongside spectacular Bávaro Beach, the Meliá Caribe Beach Resort offers the purest essence of the Caribbean. An idyllic place which merges with the warm setting to create unforgettable experiences for families and couples. With access to more than 8 restaurants, 6 swimming pools, Splash Island Water Park, KidsDom, daily program activities for adults and kids, non-motorized water sports included and YHI Spa ($). In addition, guest can improve their stay with The Level. Meliá's most exclusive level of service and comfort. Spacious suites, access to exclusive areas and personalized attention.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Casino and Gambling
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, German
Location
69Somewhat walkable
Grade: 69 out of 100
22Restaurantswithin 1 km
9Attractionswithin 1 km
Avenida Alemania, Bavaro, Punta Cana 23301 Dominican Republic
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Melia Caribe is a great resort and overall we had a good time but here are cons to staying here. We had an easy time checking in (booked through Expedia). We were immediately assigned a concierge named Anny Liriano who was fantastic. She got us set with the dinner schedule for the week and checked up on us daily. The food is good and fresh. All the staff are friendly and helpful. The pools are clean. There’s plenty of chairs. You get cards to check out towels and we never had an issue with not receiving towels. The mini bar is restocked daily. You get fresh towels. Beds are made daily. Basic hotel things you expect at a resort like this. Here’s what we did not like at all. The sales pressure and constant harassment by the pool and on the beach. Staff at the hotel hustling to sell excursions, bottles of vine, spa services, upgrades to the hotel “level” option - which included a separate part of the beach, a separate pool, and a handful of exclusive restaurants/bars, and upscale dinners at two exclusive restaurants not included in the all-inclusive package we had already purchased. If I buy all-inclusive, I expect it to be just that. I absolutely do not want to be constantly harassed to upgrade and spend even more money. One hotel employee hassled my husband about a dinner upgrade (which is $60/pp), we got on the shuttle train to go to the beach, he got on the same train and continued to hassle him once we got off the train. It’s ridiculous. Found out on the last day by one of the employees that the staff has immense pressure to sell and are awarded prizes and commission based on their sale of extra services and excursions. Same issue on the supposed private beach, and I say supposed because I don’t know if the beach hustlers were technically employed by the hotel or someone else. People with numbered shirts walking around selling excursions, hair braiding, offering up monkeys and parrots for photo ops for a fee. It’s endless. First time we went to beach we had 4 people within the first 30 mins. It’s not relaxing at all!! One beach hustler approached my teen daughter telling her how beautiful she was and then asked her if she could go get him a burger from the beach restaurant. Luckily I was not there because he would have experienced mama bear rage like no other if I was. Anny deserves 5 stars. The resort 4 stars. The sales pressure and pitches, 0 stars and is cause for us never returning to this hotel again. Buying all-inclusive at this resort means you will not get to relax by the pool or the beach at all. Very disappointed in the overall experience. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Beware of constant hustlers for upselling you on “exclusives” and excursions.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
My family and I stayed at the Melia Caribe beach resort - “The Level” from March 16-23rd 2023. This overlapped a few days of our Canadian “march break” or “spring break” days, which was noticeable in how busy the resort was from Thursday-Sunday vs Monday – Thursday of our rough 8 day stay. I will go into detail below, and break things down from our perspective, but if you want a quick review and move on to the next review, the resort was great. I would give it a solid 4 out of 5. The resort was clean, staff was friendly, food was good, the beach was good, and we all had a great time, would recommend to families to consider for their next stay. Check-In We arrived later in the evening, approx. 8:00 PM. The drive is about 20 mins from the airport. We were booked under the “Level” which is Melia’s “upgrade” to your typical resort experience. You can read all about it on their website. It provided us with a separate check-in area, where we and another family were greeted promptly and in a friendly way by their staff. Juan Goncalves was our check-in host, and he was great, answered all our questions and provided us all with drinks and food or coffee while we waited. Yes it took a bit of time, probably 20-25 mins in total. That’s expected and pretty typical of most of the resorts we stayed at. Then part of the level experience is a golf cart shuttle to your room. Special shout out to Juan he was fantastic, bubbly, comical and friendly. Room So, here I will talk about the room, and also the buildings and which ones I would avoid for personal reasons. The room was on the third floor, was clean, and very large. The Level rooms are the ones with the large King bed, and jacuzzi tub overlooking the bedroom. His and hers sinks, plus another washroom shower area with another sink. There’s a kitchenette which I am not sure who would need that as it comes with a stove, full fridge etc, my guess is for longer stays and those with special dietary needs could use this to cook their own food, or that they may rent these out to locals on their down seasons and provide a full kitchen. There’s a dining area and a living room area. Two TV’s. Two A/C units and a nice large balcony with 4 chairs and a table. We had two children with us, 16 and 12 years old, and the staff moved the tables around and provided a comfortable thick mattress single bed or cot, and the couch is a large roughly queen-sized pull-out. The fridge was stalked with 4 beers, 8 water bottles, 6 coke, 2 club soda, chocolate milk and orange juice ever day. You also were topped off with plantain chips, M&M’s, Oreo’s, soda crackers, coffee and tea. Now – our room location, however, was not the best. As it was in building 46. Building 46, 47 and guessing 41 are not in the best locations if you’d like quiet after Midnight. Every night, there’s a DJ and Dance party at the main lobby theatre area. This does not shut down until 12:30-12:45 AM, and it’s loud. Wall penetrating Bass loud on any front-facing rooms towards this area. Now I love to party still, and I don’t mind loud music, but personally, for me the resort should shut this down at midnight. They eventually move the music into the Casino at 12:45 and they should consider doing this earlier. We did find a bit of a workaround for us but keeping the A/C units running full blast, which created some white noise and helped a bit. So if you’re a couple with no kids planning on staying up until 1:00 – 2:00 AM, this won’t be a problem, however with kids and having to get up to get a beach chair at 6:00 AM, ever day, this might be an issue. Avoid these buildings if that’s the case. Please see the pics of the maps to see what I mean. Resort The resort is beautiful, one of the nicest kept grounds I have seen in a while. Staff are constantly grooming the palms and grass, bushes, trees etc. You can tell it’s a mature resort. A lot of water features and ponds with turtles and fish, and birds. Yes the peacocks are around usually in the morning and evening. Approx 10 or more. The lobby is lovely and laid out well. It is a big resort and somewhat spread out. The walk is not as bad as most say on the reviews. We were in room 46 the furthest away from the beach and it took under 10 mins to walk there. Plenty of shuttles and trains going around, the occasional pick up on an empty golf cart by the friendly “circle” staff. But it is large and wide and is combined with the Melia Paradisus next door and the Adults only Melis on the other side. There are benefits to staying close to the beach and benefits to being closer to the main lobby. The main lobby has the majority of restaurants and bars at night and hosts the main buffet, plus a theatre Casino and DJ nightlife. Being closer to the beach puts you closer during the day to the main pool and obviously the beach. There is a breakfast buffet at the beach in building 13 Tartufo, as well as lunch, but this turns into a reservation-required restaurant at night. So either cluster of buildings you will need to walk to get to a certain area each day no matter what, it just depends on where you want to be closer to. Also, the beach cluster of buildings at night would obviously be quieter. Food The food was good, I wouldn’t say top-notch of the best I have ever had, but nothing to really complain about other than sometimes some of the buffet food was “lukewarm” at best. But not always, sometimes it was hot. It would just depend. Ther food was consistent however and we did prefer to use our “level” privileges and eat the level restaurant and buffet Building 21/22 which is the Riviera. It’s quieter, more intimate. You can order off the menu, no reservations are required for this, or the buffet. It’s your choice every night. Except for the romantic beach night, which is extra money, they have a beach area near the pool which is sheltered and candlelight with an extra special menu. We did not partake in this, but it did look nice. We did eat at the main buffet, and it was good, but what we noticed at the Riviera Level restaurant was that the pasta was made to order here. This goes for breakfast eggs/omelets as well. Also, in the morning you could make a Bloody Mary to your liking at the self-serve table bar area, or a mimosa. Cape Nao Building 23 at the beach had great lunches, you can order off the menu here. It’s right on the beach, and in our opinion has the best fries and hamburgers at the resort. They also had very good chicken wraps which the kids devoured. The lunch buffet on the beach at building 13 Tartufo was also very good, and though busy, had no issues finding a seat. Also highly recommended. We did eat one night at the main buffet The Merkado, and it was also good, just very busy, and you didn’t get the same food choices. We did eat at two of the restaurants, the Hacienda (Mexican) and Capri (Mediterranean) We preferred the Mexican restaurant, it was excellent, we love Mexican food, and you also get your own Mexican buffet at this restaurant, plus order of the menu. We used our concierge Rey to book the restaurant for us (another perk of the Level is your own Concierge). Capri was also good, but it’s less “Greek” Mediterranean than some may expect, and more of a middle eastern Mediterranean-style restaurant. But it is still good food. Beach The beach was great, very pretty almost white sand beaches. Nice and wide, the water was warm and at the time of us being there, the seaweed or seagrass was not too bad at all. They had tractors out most mornings collecting what they could. The floating play park we did use. And we paid $12 USD per person for 30 mins, and that’s all you really need. It was fun, and it does provide a distraction of the kids become bored, I would splurge and advise to try it out. It’s $20 USD for a full hour, but that’s a long time to be out there. The beach chairs.... yes, it’s true you have to be out there early to get one. My wife would get up at 6:00 AM and be out there around 6:20 or so and had no problems being able to get a chair. This isn’t a new thing at resorts for this to take place. It’s unfortunate and isn’t policed by staff so you do what you have to do. After 7:00 AM I would say you’d be hard-pressed to find a vacant spot. After lunch we noticed some people getting too hot and leaving the area sometimes, and after 3:00 PM you should be able to find chairs vacant again. And yes, they should order more chairs, especially in the regular area of the beach as there is a “Level” section of the beach. They could easily order 100 more chairs, they have the space. The beach area in front of the lunch buffet is wide open. I don’t know why they fill this area with chairs and umbrellas. It may solve the issue of claiming chairs in the morning as well if there were more available. The covered beach beds, from what we could see the only ones you need to pay for are the ones right at the beachfront, closes to the water. The other ones are near the pools and set back further from the beach, you don’t need to pay for. As far as the vendors on the beach, I don’t know what everyone is complaining about. Yes they are there, yes they come almost every day, but the are NOT a nuisance. They only ask once, for the most part and a simple gesture of no and a “no thank you” and they keep moving on. In no way were we pestered or bothered or harassed. Yes I have been to resorts where this isn’t allowed, but in the DR, and on this beach this is allowed, but it’s very minor. You can walk along the beach, it’s safe and there are a lot of resorts to check out and see along the way, the local people DR people we met were very friendly. Pools Main Pool was good, slightly cooler than the ocean temp, but still warm, from what I could see it was maintained and in good condition. There’s a small pool near the lunch buffet, also looks nice, it’s better suited for doing laps in as it’s small and rectangular. The Level pool is not so good. This pool should be closed off and repaired. Especially in the circular jetted areas. There are broken jets, missing tiles, missing jets, and missing tiles on the pool floor. It needs to be repaired. Water park – geared towards small kids, I would say 10 and under will love it. My 12-year-old was bored with it pretty quickly, the slides are short, even though there’s a good variety. Kids need to be accompanied by an adult at all times, 18 yrs. and older. The water park was in good working order for the most part, but some repairs were needed. Plenty of lifeguards monitoring. It’s nice that they have it there, but it would benefit from some larger slides. for the adults, only beer is served here, no other alcoholic drinks. And the food is fine I guess, but it’s just fish sticks and chicken nuggets, I’m not sure why so many people rave about the snack bar at the waterpark. Entertainment There’s a show at the theatre every night. They are ok for the most part, geared towards kids around 8:00 PM and then at 9:00 – 9:45 PM pending on the night, you get the main show. I don’t really have a standout one in my head I would recommend, they were all ok. It’s not the best I have seen, but not the worst either. Again you have the DJ pumping music the second the show is done. This is moved into the Casino at around 12:30 AM where you can continue dancing. We didn’t really visit the casino, but it looked good for the size of the resort. About 5-6 various tables to play at, poker, blackjack, roulette. There was a bar inside with TV screens to watch news and sports. Lots of slot machines, and a lounge area. It was never overly busy inside. Staff The staff was fantastic. From check-in to the hostesses, bar staff, wait staff, gardeners, and entertainment everyone was smiling, happy, easy to talk to, etc. I’m not sure what some reviewers are encountering, but from what I saw, and how I saw other people at the resort treat and talk to staff, my guess is that it’s not the staff, it’s you who is the problem. (that goes for anyone who complained) Our concierge, which comes with the Level experience, Rey Dominguez, was great, very helpful, and always available. I could text him and he would reply. He got us an extra bed for the room, extra hangers, towels and sheets when needed. Was able to secure restaurant reservations and would make an effort to find us on the beach to have a friendly chat and make sure everything was ok. Overall, a solid resort, would recommend going for families. I don’t think upgrading to the Level is necessary. Unless anything I mentioned piques your interest. I am pretty sure it’s more expensive to upgrade to the level when you are at the resort and would best to get the Level experience booked before you come down if that’s what you want. And again if loud music is an issue at night past midnight for you, stay away from buildings 46, 47, and 41, as they get most of the loud music at night. …
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Date of stay: March 2023
Value
Location
Service
Room Tip: Don't like loud music at night? Stay away from building 46, 47 and 41.
You have to grab a beach...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
15 Helpful votes
Helpful
We had four people in our group. Mom- daughter and Mom-son. The staff are very friendly and accommodating. The attention to detail and hospitality are top notch. We will come back again and again! Shout out to the staff at the Riviera restaurant especially Wonder and Claudina. So very helpful and courteous
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded yesterday
Dear E7503UMjoanp, We would like to thank you for this positive review of your experience in our hotel. We are thrilled to hear that you found our staff friendly and accommodating, and that our attention to detail and hospitality exceeded your expectations. It's great to know that you enjoyed our Riviera restaurant, and we will definitely pass on your kind words to Wonder and Claudina. Our prime location, lush gardens, and premium dining options are some of the aspects that make our resort special, and we're glad you had a memorable stay with us. We all look forward to seeing you again in the future. Best regards, Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel! We had a great time. Check-in was quick and easy. We would like to thank Hector Jose who was assigned to us as our mayordomo/conserje. He was so helpful from the moment we arrived. Always made sure we were good and took care of all of our needs until the very end of our vacation. He contributed so much to making our experience at Melia great! THANK YOU Hector!! We’d also like to to give thanks for Joel Severino from the animation team who was great ro be around! His attention to the clients is amazing! We’d also like to give a big thanks to Cherline Calderon from the Mexican restaurant for outstanding service when we dined in the restaurant. THANK YOU! One last person we’d like to give a mention to is the chef from the Riviera Buffett restaurant. Unfortunately we didn’t get his name but he was the chef on site on September 20 at lunch time. HE WAS AMAZING and his food was our favorite!! All of the people mentioned in this review contributed to our GREAT stay at the Melia Caribe Beach Reset and they all deserve to be recognized for their great work! The hotel grounds were beautiful, our room was very comfortable and staff made sure it was always clean. Food was great and night activities were very enjoyable. We have no complaints, just great things to say! Thank you for an amazing vacation! We’ll be back soon!…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded yesterday
Dear NYC981, Thank you for positively reviewing your recent stay. We are thrilled to hear that you had a great time during your stay with us. It is delightful to know that our quick and easy check-in process, beautiful hotel grounds, comfortable rooms, and enjoyable night activities contributed to your amazing vacation. We truly appreciate your kind words about our dedicated staff, especially Hector Jose, Joel Severino, Cherline Calderon, and the chef from the Riviera Buffet restaurant. Our team takes pride in providing exceptional service to our guests, and we are glad that they made your stay memorable. Thank you once again for your positive feedback, and we look forward to welcoming you back for another fantastic vacation in the near future. We hope to welcome you back to Meliá Caribe Beach Resort in the future. Best regards. Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The ambience was out of this world for me - chilled - exactly what I needed. Was close to the beach so made it my morning ritual and afternoon with all drinks on the house. Wasn’t crowded at this time of the year so I felt like a “boss”. Overall a great experience. I was recommended and I’m recommending it - can’t go wrong.
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Understand best time is November to March but I had a blast 1 or 2 showers but over in less than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Guest, Thank you for sharing the review of your stay. We are thrilled to hear that you enjoyed the relaxed atmosphere and our prime location near the beautiful Bávaro Beach. It's great to know that our all-inclusive drinks and the uncrowded environment made you feel like a 'boss' during your stay. We appreciate your recommendation and are glad that our hotel lived up to your expectations. We look forward to welcoming you back. Best wishes, Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort was beautiful and the experience could have been better, I believe that for the price for the LEVEL it was not worth it because the resort was disorganized. the rooms werent available for check in at the hotel policy check in time, the rooms were not cleaned upon arrival, the bars and restaurants were packed and understaffed and depending on who was speaking to you depended on the service you received.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found our resort beautiful and appreciated our prime location near the sensational Bávaro Beach. However, we regret to learn that your experience with The Level service did not meet your expectations. We apologize for any inconvenience caused by the delayed check-in and room cleanliness upon arrival. We strive to maintain high standards of service and will address these concerns with our team to ensure improvements are made. We understand that the bars and restaurants were busy during your stay, and we are continuously working on optimizing our staffing levels to provide the best possible service to our guests. We appreciate your feedback and will take it into consideration as we continue to enhance our offerings. Our concierge service is also available to assist with any requests, including restaurant reservations and activity recommendations, to ensure a seamless vacation experience. We hope to see you again in the future. Kind regards, Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you! It’s best service! I did yoga class in the morning! Everything was ready for the class and it was really easy to find a place ! The teacher KIARA was good and exercising was not so hard so I really enjoy the class!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Guest, Thank you for your kind review. We are thrilled to hear that you enjoyed our yoga class and found it easy to locate. Our dedicated instructor, Kiara, is indeed skilled in providing a pleasant and enjoyable experience for our guests. We take pride in offering a variety of fitness classes, including yoga and pilates, to cater to the diverse interests of our guests. We look forward to welcoming you again. Best wishes, Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is amazing and the location, but the service and food is hit and miss , my first day one of the excursion staff by the pool stole my phone and I had to call him back and get it out his bag. The food one day is good and the other bad, I think that’s the chef changes. Upgraded to level and got better food and room but again the service is hit and miss. Some workers are very friendly and some not bothered. Weekend was the worst, all the locals came loud with their family’s shouting and jumping in the pool. I went to exclusive level pools and beach to get away and they still came with their purple bands and staff said nothing. It’s meant to be exclusive not allowed but like I said sometimes good sometimes bad. Cockroach’s in my room and mould in the food. When you tell staff they say ok and don’t come back No bueno for 5 star …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Weekend is bad as the locals are very noisy and messy with food they hog up the buffet and have 5...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Original91, Thank you for sharing this feedback about your recent stay. We are glad to hear that you found our hotel and its location amazing. Our prime location next to the beautiful Bávaro Beach and surrounded by lush tropical gardens is indeed one of our top positive points. We apologize for any inconvenience you may have experienced during your stay. We take your feedback regarding the service, food, and other concerns seriously. Our hotel offers a variety of dining options, and we strive to maintain high-quality standards in all our restaurants. We will address your concerns with our team to ensure improvements are made. Regarding the incident with your phone, we hope it was resolved promptly and satisfactorily. We prioritize the safety and well-being of our guests, and we will reinforce our staff training to prevent such incidents in the future. We understand your concerns about the exclusivity of The Level areas and will ensure that our team enforces the access policies more strictly. We apologize for any discomfort caused by the presence of other guests in these areas. As for the issues in your room, we encourage guests to report any problems immediately to our staff so that we can address them promptly and ensure a comfortable stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
never ever use this resort. You dont get the room yoiu booked,¨ Dont provide you ebcah towels everyday, tell you to comeback the next day. Line up for breakfast buffe and when you get in there is alomst epmty of ffos, no fruit and no juice in teh Merkado restaurant. Never book any trip in the hotels. They ruined our hokiday, payed for Saona island tour, but got never picked up and they clamied they were there waiting for us! They dont fill up your minbar with even soft drinks. The aircon in the room dintt work, and have to argue with them to get a new room. Few staff members speak English and just leave you, having the impression they will come back, but they dont. And some many other things that went wrong.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Our short trip was fantastic at Melia Caribe the Level. Check in was welcoming and easy and introduced to our concierge Lorenzo, who went out of his way to make our stay enjoyable. Invited us to a VIP dinner that was incredible. Our room was always stocked with water and beer daily, and check out went smoothly! A big thank you to Francisco and Ramon who looked after us every morning at the Riviera and we were lucky enough to see our friend again, Marcos on our last day there and he took care of us. This was our 2nd visit this year and would recommend this hotel . Thank you to all the hard working and humble people from the Melia.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
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Helpful
Response from Hotel- cmanager, Owner at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Guest, Thank you for this great review. We are thrilled to hear that you enjoyed your stay at The Level and found our check-in process welcoming and easy. It's great to know that Lorenzo, your concierge, went above and beyond to make your stay enjoyable, including the invitation to the VIP dinner. We appreciate your kind words about our well-stocked rooms and smooth check-out process. It's also wonderful to know that Francisco, Ramon, and Marcos provided exceptional service during your breakfasts at the Riviera. We are honored that you chose to stay with us for the second time this year and would recommend our hotel to others. Our team works hard to ensure that our guests have a memorable experience, and it's truly rewarding to receive such positive feedback. We hope to see you again in the future. Best regards, Miguel Diaz Urrutia Hotel Manager Melia Caribe Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$200 - US$376 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
682
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Claim Your ListingMELIA CARIBE BEACH RESORT: UPDATED 2023 Reviews, Price Comparison and 4,863 Photos (Bavaro, Dominican Republic) - Tripadvisor
Frequently Asked Questions about Meliá Caribe Beach Resort
Which popular attractions are close to Meliá Caribe Beach Resort?
Nearby attractions include Cave Oleg Bat House (0.8 km), El Kan Drink House (0.6 km), and Exotic Escape Games (0.9 km).
What are some of the property amenities at Meliá Caribe Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Meliá Caribe Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Caribe Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Meliá Caribe Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Meliá Caribe Beach Resort?
Conveniently located restaurants include El Rincon Del Marisco, Daga, and Restaurante Delicias de Bavaro.
Are there opportunities to exercise at Meliá Caribe Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Meliá Caribe Beach Resort have airport transportation?
Yes, Meliá Caribe Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Meliá Caribe Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Caribe Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Meliá Caribe Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.