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Occidental Punta Cana

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Occidental Punta Cana
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564 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Ottawa, Canada
Reviewed yesterday NEW

Stayed for a week March 19-26th and would say that overall this resort is good value for the money. As others have noted, there are renovations going on at this resort so the rooms in older, unrenovated buildings are very dated and some have serious problems with leaks, broken furniture/light fixtures, and plumbing. We stayed in building 11 and had...

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1Thank 132traveljunkie
Reviewed yesterday NEWvia mobile

No hot water, no pool service, no alcohol in pool fridge, horrible food, rude service. After traveling to many resorts this is by far this worst. Two days to get a clean glass in the room, three days now with no hot water, people look through you and say yes when you ask for something but do absolutely nothing about...

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1Thank Kittykatf
Ottawa, Canada
Reviewed yesterday NEW

We recently stayed at the Occidental from March 18-26 and let me start by saying that while this resort is currently a solid four star resort, it has all the makings of a future 5 star hotel. Let's start with the positives: In terms of the first rule in real estate (location, location, location) this hotel is close to town...

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Thank 755globetrotter
Kingston, Canada
Reviewed yesterday NEW

We stayed at OPC from Mar 3-10 2017. According to previous reviews, it was expected that check in would take some time. We made sure that our reservation was for First Class upgrade & oceanfront room. We were originally offered a room in building 10 which I refused & insisted on buildings from 24-26. We waited 1.5 hours for the...

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Thank fcooney
Reviewed 2 days ago NEWvia mobile

I was in punta cana participating in different activities i loved the food and the entertainment the shows and the weather. The service is exquisite, the staff from the entertainment team are amazing Andri, Chocolate, La diva, Cushy and Alejandro gave the best entertainment thank you very much for all the staff in the hotel.

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Helpful?
Thank Josiane R
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Josiane R, Greetings from the Occidental Punta Cana! Thank you for taking the time to share your experience with us. We are glad to hear that we were able to satisfy your expectations and are thrilled to know our staff members made your experience even better. I will share your kind words with Andri, Chocolate, La Diva, Cuchi and...

Montreal, Canada
Reviewed 2 days ago NEW

It is a little long but hopefully well-organized and helpful! Happy vacation hunting! Front Desk: The staff was friendly but quiet and slow (it is island time). However, despite their friendliness, check-in was a NIGHTMARE. I read this previously and disregarded it. I personally got the impression that the hotel is overbooking and that it is not the staff’s fault....

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4Thank Nakina_M
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Nakina_M, First and foremost, I would like to thank you for taking a moment of your time to share your recent experience with us at the Occidental Punta Cana. Although we are glad to have, in general, met your expectations, I have reviewed all of your comments and suggestions and have taken the liberty of sharing them with the...

Riverview, N. B.
Reviewed 2 days ago NEW

Just returned from our 3rd stay at Occidental Punta Cana. Found our trip to be fantastic, from the newly renovated room in section 23 to the great service provided by all the servers and staff. There were lots of available chairs at the beach and around the main pool area. The food at the buffets were fantastic, including all the...

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3Thank Carol D
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Carol D, We appreciate the time taken to share a few words regarding your recent visit to the Occidental Punta Cana. We were thrilled to have you back a second time. Needless to say, your loyalty is our greatest achievement. We are pleased to hear that in this third occasion were able meet expectations. That said, we are always...

Minot, North Dakota
Reviewed 3 days ago NEW

After we checked in we went to our beach front room that we purchased, we were told it was "occupied". We Went back to the front desk and was told to come back tomorrow and we would have a beach front room. Upon check in were we NEVER told where we could eat or the process of reserving at one...

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2Thank janaluschultz
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Janaluschultz, We appreciate the time taken to send us your feedback regarding your recent visit to the Occidental Punta Cana. This moment warrants an apology on our behalf for any inconveniences you might’ve experienced during your stay with us. We are sincerely sorry for the inconveniences experienced as a result of our other guests. We wish nothing more than...

Toronto, Canada
Reviewed 3 days ago NEWvia mobile

We r at the resort now. The buffet is good. A la carte Restaurants are not good, and the services is so terrible food is just ok. Oriental is bad both food and services... somebody told us try tip before to get better services Do not take building 12, rooms are old, bathroom, plumbing, telephone, clocks are broken... people were...

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1Thank ngaxaoke
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Ngaxaoke, Thank you for taking a moment of your time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor Community. First and foremost, we would like to extend our sincerest apologies for not meeting your expectations. Our goal is to provide our guests excellent experiences. We strive to offer nothing less than five-star...

Mississauga, Ontario
Reviewed 3 days ago NEW

Beautiful resort and plan to revisit next year. Five Plus Star all the way, from the Staff at all the restaurants/buffet/bars, the Entertainment Staff/Shows, the grounds Keepers/Maids/Security. Thank you all again. Gracias!

Review collected in partnership with this hotel
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1Thank e_stanisz
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear E_stanisz, Greetings from the Occidental Punta Cana ! Thank you so much for taking a moment of your time for sharing your recent experience with us and the TripAdvisor community. We are thrilled to have met your expectations and provided you with an excellent holiday experience. Positive reviews, such as yours, are highly motivating in our efforts to continue...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: RM587 - RM1,501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Barcelo and BookIt.com so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#17 On the Beach Hotel in Bavaro
#18 Spa Hotel in Bavaro
#18 Top resorts Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
637 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From what I saw and heard while there, the Royal Club upgrade would be worth the money”
 of 5 bubbles 132traveljunkie, 28 Mar 2017 | Read review
“Ocean views can only be had from building 13 and 26. The rest are all partial views”
 of 5 bubbles 755globetrotter, 28 Mar 2017 | Read review
“room tips-ask for rooms in buildings 24,25,26 close to beach and newly renovated.”
 of 5 bubbles fcooney, 28 Mar 2017 | Read review
“rooms in sections 23-26 are completely renovated--others being renovated”
 of 5 bubbles caroldK5822OL, 27 Mar 2017 | Read review
“Upgrade to Royal Club”
 of 5 bubbles janaluschultz, 26 Mar 2017 | Read review
5 of 5