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Occidental Punta Cana

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Occidental Punta Cana
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499 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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New York City, New York
Reviewed yesterday NEW

This trip was for my best friend 60th birthday. The room that we were given was horrible. The bathroom wasn't updated, a hole in the floor that needed a metal covering so that the bugs wouldn't come in, our television wasn't working, the room phone was inoperable. The thermostat for the ac was outdated and only had one control, off/...

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Helpful?
Thank _mistiraine
Fargo
Reviewed 2 days ago NEWvia mobile

This property is beautiful, even though it's under construction. The work being done had no impact on our trip. Saw/heard the construction early am, but not from our room. Our check in experience was wonderful. I suggest the Royal level. You get VIP treatment and do not have to stand in line at the front desk. We were upgraded for...

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Helpful?
Thank Danita G
Weehawken, New Jersey
Reviewed 2 days ago NEWvia mobile

Awesome place! La Diva had the place mad lit! Shows are awesome renovated rooms are dope and everything was all good! Restaurants were great and the 24 hour pizzeria was the best. Pool bar was off the hook! I love this place!

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1Thank Joker_Nj
Windsor, Canada
Reviewed 2 days ago NEW

We arrived as first time travelers with not much guidance on what to expect, Right off the hop the airport staff are set up selling excursions (which ended up being a great deal) but no-one really prepped us on how common it was for tipping, and for staff at the hotel, on the beach and on the bus tours and...

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Helpful?
Thank xAshleyxDaniellex
Milford, New Jersey
Reviewed 2 days ago NEW

I have been here 4 times since 2009. My first trip was with friends and trips 2-4 were with my daughter. My 5th trip is set for this coming June and it's with friends. I have never had an issue with anything here. The staff is always friendly and helpful. The rooms are dated (however they're in the midst of...

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Helpful?
Thank Jennifer F
Essex
Reviewed 2 days ago NEW

We had one week in January at this hotel. Hotel was clean, very large, the location was great a stones throw from the most beautiful beach I've ever seen. Food was good, restaurants which you had to book, were even better. The rooms were a little bit dated, but extremely clean. Entertainment was great. We enjoyed our stay here and...

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Thank BY123
Slovenia
Reviewed 3 days ago NEW

I was there before renovation of same parts in hotel. However I had good time there. It realy disturb me if you want to use WiFi you neeed to pay 60 $ per week. Nowdays this is everywere free. Personal and interteimant team was OK

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Helpful?
Thank Stanislav M
Kamloops, Canada
Reviewed 3 days ago NEW

I traveled with friend and everything went smoothly checking in. The lobby was really nice and bigger than I thought it would be. We were taken to building 24 and had a ground floor room.#24104 It had the 2 double beds I requested. Only issue was we ended up with one facecloth on a daily basis and our beer fridge...

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Helpful?
Thank Peppy678
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Peppy678, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. We are glad that in general we were able to have satisfy your expectations and sincerely apologize for the difficulties you at our D'Oriental Restaurant. Needless to say, we are glad that these difficulties did...

Reviewed 3 days ago NEWvia mobile

What they don't tell you: -Not all the rooms are updated! Only Royal level and First Club rooms (aka the most expensive room options) -Superior room does NOT come with a mini bar. All you get is water, Coca Cola, and sprite bottles -superior room quality was TERRIBLE. I had bugs in my shower, the toilet did not flush properly,...

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Helpful?
Thank Dahlia P
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Dahlia P, First and foremost, I would like to apologize on behalf of the Occidental Punta Cana and its staff for failing to meet your expectations. We always appreciate guest reviews even when they point out the negative aspects of our holiday offering because it points out our shortcomings in service and give us the opportunity to improve. We...

Union City, California
Reviewed 3 days ago NEW

We booked this hotel from Hotels.com and paid for 4 nights in March, 2017. At check-in they told us there was no room at the hotel for us (1 room for 2 adults) and that we have to move to a different hotel far away from this stretch of beach that I paid a premium to stay. The customer service...

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Helpful?
2Thank Nga D
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Nga D, We appreciate the time taken to send us your feedback regarding your recent visit to the Occidental Punta Cana. This moment warrants an apology on our behalf for any inconveniences you might’ve experienced during your stay with us. We are sincerely sorry for the invonceniences experienced as a result of our other guests. We wish nothing more...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: RM594 - RM1,484 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Booking.com, Barcelo and BookIt.com so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#18 Top resorts Hotel in Bavaro
#18 On the Beach Hotel in Bavaro
#19 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
622 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 22-26 remodelled and nice.”
 of 5 bubbles Peppy678, 20 Mar 2017 | Read review
“Building 21 upper level room”
 of 5 bubbles shannonhauser, 18 Mar 2017 | Read review
“Buildings 10.11 and 12 are the slum area. They are rebuilding 13.”
 of 5 bubbles gsmcentee, 18 Mar 2017 | Read review
“Upgrade to First club, do not stay in building 10-11-12(they should be closed when renovations are going on)”
 of 5 bubbles reggie161, 17 Mar 2017 | Read review
“Amazing place and staff”
 of 5 bubbles illimanig, 16 Mar 2017 | Read review
5 of 5