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Hotel Punta Cana Princess All Suites Resort & Spa

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Bavaro, Punta Cana 23000 Dominican Republic
21 people are viewing this hotel
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US$148
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Free cancellation until 28/08/22
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US$156
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Free cancellation until 27/08/22
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US$113
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Traveller (8766)
Pool & Beach (2329)
Room & Suite (1366)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 10/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Punta Cana Princess All Suites Resort & Spa
Updated 10/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 60 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Punta Cana Princess All Suites Resort & Spa in an Adults Resort (18 years old and over) where the fascination of an unforgettable holiday is readily available to our clients. Caribbean style and art of living combine in each of the corners and rooms of this pleasant, high-category holiday resort in Bavaro Beach. Five-Star All Inclusive Hotel, quiet and relaxing, on a heavenly beach; that offers all the services and facilities of our sister hotels Caribe Club and Tropical Princess.The charm of the 263 beautiful Platinum Suites, the seduction of the 7 Honeymoon Suites equipped with a thousand and one details and including a full range of services are completed with the careful and selected menu of our 5 restaurants (main buffet, Italian, Tex-Mex, Mediterranean and Swiss), and a functional snack. Wedding packages available. A full range of daytime leisure activities, extensive gym and spa area, a beautiful bright environment, with a large number of evening activities, next to the famous Princess Tower Casino (located at Bávaro Princess Hotel), and Areito Disco (one of the best in Punta Cana); that add the pleasure of some days of rest and an unforgettable holiday at the famous Bavaro Beach.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
Spanish

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
7698Reviews1097Q+A100Room tips
Traveller rating
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Justin S wrote a review 13 Aug
1 contribution
Great people- Adonis, Yosira, Jose, Tony and the rest. Pretty grounds, good dinners, good drinks. We did the honeymoon suite and we thought it was worth the extra money. Room was nice but the bed was awful, the middle of the bed frame was broken so the bed sagged to the middle. Although this was an older resort than we used to, the people made our trip better than expected. Highly recommend this place!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tiana S wrote a review 7 Aug
4 contributions
Did the VIP package and it was partly worth it... They say premium drinks however you get what everyone else gets minus the mini bottle of rum to our room for 3 ppl for the week... We had to request the items we get for VIP because it almost 24hrs to get everything. Jesus checked us in.. Alexander & Carlos was guest services... Servers Agapito, Grey, Nelson, Elvis, Leondro, Ariel, and just to name a few were AMAZING!!! Minus the party boat with the kids this was a great adult friendly experience... My only concern is everything is done thru QR codes so you have to really check for itineraries for the day instead of them being delivered to your room as previous vacations before covid
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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carlav v wrote a review 5 Aug
2 contributions
I wish I would have read the mot recent review from this hotel, their customer service is TERRIBLE. Do not let their website deceit you, they say that they have 5 restaurants but not all of them are open every day. This was particularly annoying on Tuesday when they only open their Italian restaurant and their Dominican Buffet. The buffet food is disgusting, bland and greasy (salt and pepper shakers are not replenished). The rooms are kind of ok but not 5 star quality rooms, if you choose to come bring your own pillow. The toilet space is tiny! We had asked for an extra bed in our room, when the housekeeper came, she yelled at us to come get the sheets (this was not a language misinterpretation, we are fully bilingual and we speak Spanish and English), we were not sure if they expected us to make the bed or if she was coming back to make and we could not call the front desk because our phone was not working. She came back like 40 minutes later with another housekeeper and they fought and complaint about the front desk and something about the extra beds in front of us. The bell boy did not accept our tip because he refused to take $1 USD coins (they are the same and as valid as bills but they are not as popular). On a night when we went to the Fondue restaurant the waiters were busy fighting to serve the tables of guests used to tip while the rest of the tables had to wait for over 15 minutes just to get out order taken. While taking our order, our waitress rolled her eyes at us, when she came back she shoved the fondue pot in our table without a word. The supervisor (we could tell apart from the uniform) had came to notice that the waiters were not acting in line and he was reprimanding them in the restaurant in front of everyone. On Monday night we went to the snack bar which supposedly offers food 24 hours, there was no food on the buffet, there was a supervisor sitting down on a table so I asked him about the food, he told me that unfortunately they were not serving food on that day. I told him that was not a solution so he went to the kitchen and came back and told me that they could offer me fried chicken and fries which I accepted. On Tuesday I woke up late so I did not make it to the breakfast buffet, again supposedly, the snack bar offers food 24 hours but there wasn't any food available between 10:30 and 12 which is the time when they allow you to come in to eat at the snack bar. When we came back to the room that day there was a reeking smell in the bathroom but we were not sure where it was coming from, when I was drying myself, I found the price tag on my towel. So that meant this was a new towel that had not been previously washed however, I guess that is better than a dirty towel. My friend got a towel with a disgusting dirty mark. On Wednesday night we were going to Cocobongo so I came to the front desk to speak to Carlos (Guest Services Manager) mainly to complain about everything that I mentioned and Silverio from the front desk decided to jump in. I've worked in the hospitality industry before and never have I ever since such poor skills as his! I really wish he had kept quiet instead of
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chimy215 wrote a review 5 Aug
Philadelphia, Pennsylvania1 contribution
+1
We had a great time! Definitely will be back. Lovely resort, friendly people, good service, and the food was really good and authentic. Thank you to Alexander, Carlos Santana, Emilio, Grey, Nelson, Elvis, Leandro, Euryus (Aries not sure of spelling), Agapito, Juan, & all the wonderful staff that made our stay pleasant & enjoyable.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adeeb wrote a review 4 Aug
Evesham6 contributions3 helpful votes
The room was very dirty this was after the cleaners left, the bed sheets didn’t get changed so we complained then they was changed. Poor service overall wouldn’t recommend at all. They do not care at all even if you complain they just say this is how it is. Terrible service AVOID THIS HOTEL
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Luis wrote a review 2 Aug
Miami, Florida3 contributions1 helpful vote
First I have to say their customer service is garbage. If you order water wait a while, the buffet is a hit and miss. Here are 2 pics, the menu stated starter coleslaw with avocado, fried tortillas, cheese, sour creme and so forth. What I got was a carrot salad with some slaw but thr majority was carrot. In top of that the bathrooms in ur room are so tight only one person fits. That shower are next to it and it's right next to ur bed. The workers that clean are slow and are always on their cell phones. This place is not worth one penny. Also outside vendors are all over to book exurcions....be careful they will steal from u
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dian wrote a review 1 Aug
1 contribution
We just returned from our visit to the Punta Cana Princess. We travelled with a group of 14 friends and family. This is a very nice, small all inclusive. The buffet could have been better, but we were very happy with the restaurants, especially the fondue restaurant. We enjoyed the daily activities at the pool and the entertainment in the evening.We were very impressed with all of the workers there, but were especially happy with Milton from the entertainment group, Grey- our waitress while at the pool, Juana Iris from the buffet, and Lajara from the fondue restaurant.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa
Responded 1 week ago
Dear 393dians, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here at Punta Cana Princess. Thank you very much for your comments towards our hotel, restaurants, entertainment and our staff especially Grey, Juana Iris, Milton and Lajara. In reference to your suggestions about the buffet, we want to express our most sincere gratitude. We will forward your comments to the respective department to take the proper actions. Thank you for airing your feedback, there is no doubt that you enjoyed your stay and so we await your next here at the Princess Hotels for your next vacations. Best Regards, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casey B wrote a review Jul 2022
Midwest City, Oklahoma1 contribution
+1
My husband and I just got back from a weeks long trip for our 10 year wedding anniversary and it was awesome! The hotel was great, small but lots of fun. It’s adults only so that was a plus. The grounds are beautiful, and the staff does an amazing job at making sure you are taken care of. The food and drinks were great, but I wish there was a snack bar where you could go and just grab snacks and not have to order snacks. Overall, for my husband and I we loved it all. Will we be back to the same resort, maybe. Our room was in building 5000, which was awesome. We did not have to pay extra for that building just fyi. We had a view of the pool and the beach. I sent an email a month before requesting building 4 or 5, idk if that mattered but we got it. I would say building 3,4, or 5 is best, only because they are close to the buffet, pool, and or beach. Pool towels are provided, we didn’t need the bug spray we took, but takes lots of sunblock if you don’t want to burn. In the room they provide 2 huge bottles of water, one huge bottle in the mini fridge, along with sprite, coke and two beers. No snacks in the room which was disappointing, especially with no room service. However, the room was nice, big, and cold lol. The staff made the stay, the entertainment people were great, Milton is a blast and he loves my husband lol. Jesus checked us in and was great. All the waitresses working the bars are amazing as well as the bartenders. Jonathan who is a waiter at the buffet is amazing! We did two excursions, a local tour and Saona Island, both were AMAZING! We booked through Erica Espo, she is an independent person and we highly recommend her. Prices are affordable and we felt like we were taken care of and not just a number booked with a company. The only things that i did not care for was the lack of snacks available, plenty of alcohol, but no snack options to sober you up. Bar is open 24 hrs but the snacks you have to order and the options are not great. Pre wrapped grab and go would be great. When the beach is covered in seaweed, provide more pool chairs and umbrellas. Also the pool bar needs 2 or more bartenders at all times with wait staff. Also, the resort could really use a club of some-sort, all the nightly activities were in the lobby and that was weird. If you are looking for a small, but fun place to go and relax, this resort is for you!
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Bring plenty of cash! The ATM works but only gives our Pesos.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa
Responded 1 week ago
Dear Happiness02007149112, We would like to thank you for choosing Punta Cana Princess for your holiday and also for sharing your experience with us. Each criticism, compliment and suggestion will help us to improve our standard of service. Thank you for your positive comments aand compliments about all those positive things you highlight referent to our hotel. On behalf of all of the staff, we would like to apologize for any dislike you could have transpired and we hope that you give us the opportunity to be your vacation destination again at Punta Cana Princess! Best Regards, Julio Paulino Operation Manager Punta Cana Princess all Suites Resorts and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kasey H wrote a review Jul 2022
Charlottesville, Virginia86 contributions27 helpful votes
+1
Just got back from our first visit to Punta Cana Princess, and it definitely won't be the last. I knew there had to be something special about this resort after reading the incredible reviews and hearing about so many repeat guests, and now I know what it is. First of all, the size is perfect. This is not a mega-resort, but instead has a smaller, laid-back Caribbean vibe. The grounds are lovely and well-maintained. The pool is large and clean and the animation crew does a wonderful job of keeping you entertained. But what really makes this resort is the staff. They are nothing short of amazing. Luis, Luisa, Jose Luis, Nelson, Freddy, Friday, Grey, Alexander, and so many others are the people who make this resort so special. They will go out of their way to make sure your trip is a memorable one. Yes, there is some seaweed on the beach this time of year. They do their best to clean it up, but there is only so much you can do. I was SO worried about this before our trip, but I can assure you, once you get there, it won't make a difference. You're still going to have an amazing time! Our favorite restaurant was actually the fondue (try the shrimp appetizer and the beef Chinois!) followed by the Italian. The paella at the seafood restaurant is excellent and the main buffet had plenty of good things to choose from! I feel this resort would be super fun for families and friend groups, but we had a great time as a couple, too. Don't hesitate to book here -- you won't regret it! :)
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa
Responded 1 week ago
Dear kcjaye87, We really appreciate the effort you took to post a review about our resort. Our goal is to satisfy the expectations of our guests and it is always refreshing to learn that we were able to do so. We are so grateful by the compliments towards our hotel, pool, animation, restaurants, food and our staff; especially: Luisa, Jose Luis, Nelson, Freddy, Friday, Grey and Alexander. It is always a joy to learn that we were able to fulfil our main principle, which is not only to satisfy but to surpass the expectations of our guests. On the whole, we would just like to express our gratitude for your feedback and we hope to see you soon in our Punta Cana Princess Hotel in the near future. Cordially, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cristina L wrote a review Jul 2022
St. Catharines, Canada52 contributions10 helpful votes
+1
We have just returned from this wonderful resort. We loved the food, the gardens, the pool, the beach, and the staff. This was our second visit to this resort. We were glad to return 1st time since the pandemic. We came to Punta Cana Princess to celebrate our 25th wedding anniversary and we did not tell anyone (the hotel or travel agency) about it. We wanted just to enjoy the beach, waves, sun and great food and drinks we knew that they have here without any special treatment or anything. The food was delicious and the drinks were fabulous. The food was natural (local fruits and vegetables) and was very well cooked, fresh and had the right temperature. You will find blue cheese (real blue cheese), and other varieties of cheese, all kinds of meat, fish, natural juices (pineapple, seeded watermelon, guava, melon, etc.), bacon, salads, delicious soups, etc. We did not go to a la carte. Instead, we used the buffet which had always enough and a wide variety of Dominican and International dishes. We loved the Dominican Dinner very much. We loved the food (including the cake) and the dancers who were lovely. Thank you to all the chefs for preparing such delicious food! And thank you to all the servers who were amazing. The staff was friendly and everyone had a smile on their face making you feel welcome. They are exceptional being focused on people’s needs and wants. A special thank you to Chantel, the wonderful young lady who greets the guests. She was asking people how the food was or simply how everything was talking to everyone and helping guests around. Thank you, Chantel, for all the beautiful flowers you arranged on our table during our stay and for always talking to us. You made our vacation memorable. Rooms are nice, clean, and spatious. They are comfortable and spotless being cleaned every day. The fridge was filled (beer, pop, water) every day. The A/C worked perfectly. The balcony offered a nice view to the wonderful gardens. The gardens are lovely and very well kept. We love the peace and beauty of this resort. The animation team was very creative involving everyone in games, dance, and activities. We had so much fun, especially during the pool parties! The pool is beautiful and clean and the pool bar made great drinks. We loved the beach bars, as well. There were drinks and good food including fruits there, too. And the coffee.... was the best. Thank you all for everything you have done to make our experience memorable. We had a wonderful time. We had a fantastic vacation. See you next time.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: Buildings 4 and 5 face the pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, General Manager at Hotel Punta Cana Princess All Suites Resort & Spa
Responded 1 week ago
Dear Cristina L, We are truly thrilled to read about the great time you had on your most recent stay here at Punta Cana Princess. We really appreciate your effort to post such a detailed review about our resort. It is always a joy to learn that we were able to fulfill our main principle, which is not only to satisfy but to surpass the expectations of our guests. Thank you for your positive comments about our hotel, food, rooms, animation, gardens, pool, beach and especially our staff. We would sincerely like to thank you for taking the opportunity to air your thoughts about our hotel and we will be more than happy to offer you a warm welcome on your next visit to Punta Cana Princess. Cordially, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$135 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
punta cana princess resort, punta cana princess all suites resort & spa, princess punta cana, bavaro princess all suites resort punta cana, bavaro princess all suites resort spa & casino, punta cana princess hotel
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
270
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Frequently Asked Questions about Hotel Punta Cana Princess All Suites Resort & Spa
Which popular attractions are close to Hotel Punta Cana Princess All Suites Resort & Spa?
Nearby attractions include Bavaro Beach (1.1 km), Chez Nicole Boutique (0.8 km), and Merenba Tour Operador (1.0 km).
What are some of the property amenities at Hotel Punta Cana Princess All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Punta Cana Princess All Suites Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Punta Cana Princess All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Punta Cana Princess All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Punta Cana Princess All Suites Resort & Spa?
Conveniently located restaurants include Gabi Beach, Aqua, and Fuego Latin Fussion.
Are there opportunities to exercise at Hotel Punta Cana Princess All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Punta Cana Princess All Suites Resort & Spa have airport transportation?
Yes, Hotel Punta Cana Princess All Suites Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Punta Cana Princess All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Punta Cana Princess All Suites Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Punta Cana Princess All Suites Resort & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.