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Iberostar Punta Cana

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#10 of 25 Hotels in Bavaro
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Iberostar Punta Cana
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6,009 Reviews from our TripAdvisor Community

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Showing 2,764: English reviews
Reviewed 2 days ago NEWvia mobile

Always very good service and support. Staff most helpful and friendly. Margaret and Jimmy Adams Yessica assisted us today with reservation for dinner. The beach is very beautiful here. The food is excellent.

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Helpful?
1Thank Margaret A
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination. It is amazing knowing that the service received from our staff was just as wonderful as we like. You can be sure that all your praises are going to be shared with those you mentioned. The entire team is looking forward to welcome you here in the...

Durham, North Carolina
Reviewed 2 days ago NEWvia mobile

Yessica from guest service did a great job making our dinner reservations for our group and so far we are enjoying our stay! Hispaniola for breakfast..is good! Star friends working hard! The food is very good,the people is very nice here I love it.

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Helpful?
1Thank Jhussey
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your holidays destination. This is the type of comments we like to receive, because re-confirmed that we are going on the right direction. Thanks for highlighting the wonderful service received from Yessica, and our exquisite gastronomy and hard working team. We hope to be the first option in your list...

Whitby, Canada
Reviewed 4 days ago NEW

This was our second time at this resort, and thoroughly enjoyed the resort amenities, service level, beach, and pool area. The staff at the spa, tennis court, the gym, and the buffet dinning areas were exceptional. Jose Zorrilla, a buffet waiter was the nicest and most helpful staff member. We certainly recommend this resort to our friends and family members.

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Helpful?
3Thank lizcabrera7
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination. It is amazing knowing that you have enjoyed every single part of your stay. All this aspects you mentioned are the ones that make us one of the most chosen resorts in Punta Cana. Nothing is more rewarding than knowing we met your expectations. Also, thanks for...

Timisoara, Romania
Reviewed 4 days ago NEW

Long, detailed review ahead. Traveled over new year's with my new fiance, all-inclusive package, stayed 10 nights. Junior Romantic Suite was chosen as room type with our tour operator (Thomas Cook in Germany). The Resort On arrival you are given a colored bracelet according the your chosen program. The Iberostar Punta Cana hotel is very near to the Iberostar Dominicana...

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Helpful?
5Thank x2305andy2305x
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Punta Cana and for sharing your feedback regarding your stay at our hotel. On behalf our hotel's management, I want to start by apologizing as this is not the way we want our guests to leave our property, it is our goal to consistently provide the best experience to all our guests...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 5 days ago NEW

Our stay at this resort was nothing short of perfect.I was really afraid of what we had selected by reading the reviews before we arrived - BIG mistake. The arrival process was efficient. The staff were exceptionally friendly and accommodating. We had a good time chatting with Guest Services - Wilson. We did go on a 'tour' which you will...

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Helpful?
6Thank LindC43
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Punta Cana, we will like to thank you for choosing us as your vacations destination and sharing this wonderful description of your experience with the Tripadvisor`s community. It's an explosion of happiness when we know that our guests have left the property so overjoyed for the fantastic trip they have had...

Reviewed 6 days ago NEW

Excellent facilities with funnactivities and great food. The staff were absolutely amazing!!! We had significant issues with the booking agency we used and spent hours with the agency on the phone trying to correct the agency's mistake. The agency said my wife was on the reservation and I wasn't not when we had the confirmation email verifying both of our...

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2Thank Ryan T
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Punta Cana, we will like to thank you for choosing us as your honeymoon vacations. It is a pleasure knowing that our staff went beyond your expectations, and that your inconvenience at your arrival with your reservation, was quickly end efficiently solved by our staff. Nothing is more rewarding than knowing...

Columbus, Ohio
Reviewed 1 week ago

Expect everything to look worn. Every night water seeped through the ceiling in our bathroom. They were not able to fix the air conditioning problem so we gave up asking and lived with it. There is plenty of food and it was prepared well. Don't expect to use the internet because it was impossible to log on and of the...

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Helpful?
3Thank SANDRAVS1
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Sandra, Thank you for your review and for staying at our hotel IBEROSTAR Punta Cana. It is quite saddened to learn when any guest leaves our hotel with a disappointing feeling about their stay. Our standing on TripAdvisor and the thousands of positive reviews from guests all over the world is the result of our commitment to work tirelessly...

Warrington, United Kingdom
Reviewed 1 week ago

Just returned from a 2 week holiday in this hotel, I can not fault one aspect of our stay. It was amazing. The rooms were cleaned to a high standard everyday, the minibar and snacks were topped up everyday and the entertainment round the pool and for the children was brilliant. The buffet restaurants always had plenty of choices and...

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Helpful?
3Thank Jason p
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination. It is a pleasure to know that you have enjoyed your stay in the property. We work really hard, just to receive this type of reviews, in which we can re-confirm that we are going on the right direction. Thanks for highlighting those aspects that you have...

London
Reviewed 1 week ago

... and that was before we even arrived at the hotel! I emailed the hotel in advance to request a room with 2 beds. Request noted, not accepted. Still, they did say if I needed help with anything else, just ask. So ... we weren't due to arrive until late on 30 December and, being familiar with the Iberostar set...

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2Thank Hatters67
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination. It's so important for us receive your feedback as this shows us if our guests enjoyed the stay or if we should improve any aspect of our service. This is why we want to thank you for using this meaning for sharing your disappointments. We must take...

Reviewed 1 week ago

So, to begin with I know this is not an exclusive hotel with the most modern rooms, but this is one amazing place that feels like a second home. I came here for the first time 11 years ago and I still keep coming back. I recommend Iberostar to everyone, especially Punta Cana/ Dominicana. I visited this year in December...

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Helpful?
7Thank Sandra M
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Punta Cana, we will like to thank you for choosing us as your holidays destination and sharing your wonderful experience with the Tripadvisor`s community. It's so wonderful when our guests share their fantastic experience with other travelers. We are extremely happy to receive your wonderful comment regarding your experience in our...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Friendly atmosphere. Beach restaurant. Set in a palm grove. Attractive pool area. All inclusive (generous, varied buffets for all meals). ... more   less 

Additional Information about Iberostar Punta Cana

Address: Carretera Arena Gorda | Higuey, Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: RM817 - RM1,661 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Punta Cana 3.5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Orbitz so you can book your Iberostar Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Punta Cana Hotel Punta Cana
Punta Cana Iberostar
Hotel Style:
#4 Romantic Hotel in Bavaro
#7 Family Hotel in Bavaro
#8 On the Beach Hotel in Bavaro
#9 Spa Hotel in Bavaro
#9 Top resorts Hotel in Bavaro
#9 Casino Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Punta Cana staff and other travellers.
541 questions
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Breese, Illinois
Kitchener, Canada
4 months ago
5 months ago
St Neots, United Kingdom
Jacksonville, Florida

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Questions? Get answers from Iberostar Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try finding a room that does not have an inner door with the neighbouring room, the doors have very poor sound proofing.”
 of 5 bubbles x2305andy2305x, 13 Jan 2017 | Read review
“Ocean view is nice - but make sure it's 2nd floor or higher”
 of 5 bubbles LindC43, 12 Jan 2017 | Read review
“we had a garden view and we loved it...”
 of 5 bubbles 158christinl, 4 Jan 2017 | Read review
“As close to the beach as possible...you will be far from the breakfast buffets but you will be away from noise and close to the beach!”
 of 5 bubbles carolk405, 4 Jan 2017 | Read review
“Buildings are identical and rectangle shaped. The dining rooms are towards the front.. pool/beach towards the back.”
 of 5 bubbles Jerseypumasue, 2 Jan 2017 | Read review
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