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The River Rock Hotel

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41 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Rockville, Maryland
Reviewed 1 week ago

Ample parking and location was easy to find after a long day of flying/driving. It's in a quiet area, and the property was clean and welcoming. Staff was very friendly and helpful if we needed anything during our stay. Housekeeping was slacking, even though our room was cleaned up nicely (when they were by).They didn't come by every day, but...

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Helpful?
Thank minhthuynnguyen
Des Moines, IA
Reviewed 2 weeks ago

It looks like it is new or maybe even better than when first built. The color scheme is 60's retro on purpose. The big flat TV in the Ardmore, room refrigerator, microwave, coffee maker, and top line Amana heating/cooling unit are all new. The furniture and bedding also new. None of the rooms face the highway and half face inside...

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Thank GGDesMoines
Mountain Home, Arkansas
Reviewed 5 weeks ago

We met family from out of town for lunch today. The food and service was great. I usually like breakfast anytime, so I ordered the pancakes. It was suggested that I order the short-stack since the pancakes were pretty big and I'm glad I did. Big and good, how can you go wrong. My husband had the Clubhouse and fries....

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Thank auntyomi
Reviewed 20 October 2016 via mobile

I was traveling late needed a hotel quick found this hotel on trip advisor and they have an in house restaurant which saves me time. The service was amazing the pics on trip advisor were true. Clean and nice, the restaurant had a great menu and an amazing breakfast! I will be back when passing through again.

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Helpful?
Thank Bonnie M
theriverrockhotel, Manager at The River Rock Hotel, responded to this review

Hello Bonnie and Thank You for your comments! We really do work every single day to make sure that all of our guests have a wonderful time with us! Thank You Again! Erin General Manager

Reviewed 14 October 2016

Arriving late in the evening the River Rock Hotel had our room ready with all of the amenities I had requested. The staff at the desk were friendly, well spoken and couldn't do enough to help get us settled in. I have stayed in a lot of hotels but usually the staff have half hearted smiles. These people where real....

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Helpful?
Thank Bill H
theriverrockhotel, General Manager at The River Rock Hotel, responded to this review

Thank You Bill! We are very proud of our team and the dedication that they have for all of our guests!

Fort Smith, Arkansas
Reviewed 7 October 2016

It is an older property, but very clean. The room was clean and the bed was excellent. Maybe some new pillows in the near future. The light over the vanity needs to be updated. Not bright enough. We only had breakfast at the restaurant. It was good. Great biscuits and gravey.

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2Thank makersmark100
theriverrockhotel, General Manager at The River Rock Hotel, responded to this review

Thank You MakersMark100! We've been doing so much remodeling and upgrading to this wonderful old property and the reviews by our guests show that we're on the right track! Thanks Again for your comments!! Erin General Manager

Portsmouth, Virginia
Reviewed 7 September 2016 via mobile

Let me start by saying that this is an old holiday inn. It has been remodeled and the rooms are clean. That is all this place has going for it. I have added pictures so that no one else falls for what I did. River rock does not mean anywhere near a river...or even near any sort of view. Next,...

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Helpful?
Thank ShanaWheat
theriverrockhotel, General Manager at The River Rock Hotel, responded to this review

Hi Shana, WOW! with a laundry list of issues so long it sure looks like you weren't too happy with your stay with us and I'm sorry to hear that. It's always been our policy at this hotel and the others that we own around the country to make sure that every guest issue is handled fast, immediately and correctly...I...

Waco, United States
Reviewed 3 September 2016

We visit Mountain Home several times a year to visit family. We stayed at RR previously and were not impressed. However, they were in the process of renovating and hadn't done the rooms yet. This trip I read the positive reviews and decided to give them another chance. Rooms were better than before so thats a plus. However, there were...

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Thank Ed U
United States
Reviewed 23 August 2016

Our room was clean and perfect for a stop over. It appeared that we were one of only several rooms occupied, but it is on the opposite end of town from the newer stuff. When we woke up there were cars everywhere so we assumed they were at breakfast. We were right it seemed like it must be a favorite...

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Thank donnac371
jeff B, Owner at The River Rock Hotel, responded to this review

Donna, appreciate you sharing your experience at the River Rock with the Trip Advisor community and thanks for your kind words about the cleanliness of the room and the quality/value of your breakfast. Hope we can welcome you back on your next stopover in Mountain Home!

Hot Springs, Arkansas
Reviewed 5 August 2016

Our room was clean and comfortable. The bed was clean and comfortable. It's basic, but I can't imagine improving on it for the price. The staff was pleasant and effective. I had made a mistake on my reservation time at one of the chain motels and was very glad I did. They helped me out by suggesting the River Rock...

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Helpful?
Thank headm1800
theriverrockhotel, General Manager at The River Rock Hotel, responded to this review

Thank You Very Much! We've found that although the chain hotels do a wonderful job, they can lack that personal service that a locally owned and managed hotel can provide. We're very happy that you had the opportunity to stay with us and we'll sure be happy to serve you again! Thanks Again, Erin

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The River Rock Hotel, located at the junction of Bull Shoals Lake, Lake Norfork and the White and Buffalo Rivers offers all of the natural beauty of the Ozark Mountains in an intimate community of local shops, eateries and activities! Stay with us in any of our newly remodeled guest rooms, relax by the pool and enjoy a meal in our Lake Country CookHouse Restaurant. The River Rock Hotel, a Mountain Home, Arkansas tradition since 1968 when family travel vacations became cool! ... more   less 

Additional Information about The River Rock Hotel

Address: 1350 Highway 62 W, Mountain Home, AR 72653-4615
Region: United States > Arkansas > Mountain Home
Price Range: RM290 - RM433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The River Rock Hotel 3*
Number of rooms: 36
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Questions & Answers

Questions? Get answers from The River Rock Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Calling direct to the hotel got us a better rate than on-line.”
 of 5 bubbles GGDesMoines, 20 Nov 2016 | Read review
“first Floor facing beautiful pool has best views”
 of 5 bubbles P3476SPbillh, 13 Oct 2016 | Read review
“Room overlooking the pool. Unless you have a lot of luggage in which you might like a back room driving up to your front door.”
 of 5 bubbles 188marlyse, 28 Apr 2016 | Read review
“Yes on wifi but it does not work in the rooms. So I guess no wifi lol”
 of 5 bubbles snowflake220, 15 Apr 2016 | Read review
“Ask for a pool view room. They are no larger, but have a wonderful blue glow throughout the night.”
 of 5 bubbles scottsZ1192GG, 4 Nov 2015 | Read review
5 of 5
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