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The hotel itself wasn't bad overall, just average. The room I stayed in had issues with the air conditioner squeaking when it was running probably a bad belt or something with the fan, so I wasn't able to run it while I was sleeping.
Thank Jonathan H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 4 days ago
Hello Jonathan H,
Thank you for choosing us and for leaving a review. I am disappointed to read your feedback, especially that management has not contacted you regarding your concern. I am sorry for this. We take comments such as these seriously and would like...More
Very clean and very accommodating . Everyone was so willing to help and we had very great and fast service. I would love to bring my family with the next time. Will be looking forward to coming back. The breakfast was also better than my...More
Response from HoliInnExp, General Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 6 August 2017
Thank you so much!
We love doing this job.
We look forward to seeing you again soon!
This was probably one on the WORST Holiday Inn Express Hotels I have ever stayed at. I am a Platinum Elite member so I stay with this chain frequently to say the least.
1. It smelled... not just our room but the whole hotel. It...More
Thank Morgan W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 6 days ago
Hi Morgan W,
Thank you for taking the time to write a review about our property and for choosing to stay with us most of the time for your travel needs. I am happy you found the proximity of our hotel to be good.
Good - comfy bed, good water pressure in the shower, good breakfast, some of the front desk staff are nice including the gm
Bad - This hotel is older and run down! My room was “renovated” on the first floor. The carpet was dirty, I...More
1 Thank Matt M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 4 weeks ago
Hi Matt M,
I am grateful you took the time to express your thoughts about your recent stay. As our valued guest, I am elated to see that you found the room accommodation to be comfortable. Your remarks about the shower, breakfast and hospitality of...More
Passing through to hot springs and stopped for the night
Great staff, very friendly checking and quick. Other staff member stepped in when I walked in and the first staff was already helping another guest
clean room, soft bed, good breakfast. Frig and microwave in...More