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The staff was nice and helpful. Check in was easy and she was very accommodating. The rooms were clean and comfortable. Breakfast was included with many options. Would stay here again next time I'm in town.
We did not have reservations and it was around 5:00 pm when we stopped. They went out of their way to get the kind of room we wanted at a very reasonable price. The room was very nice and clean. The breakfast was also very...More
Rooms were fine, service was fine, but they charge per person in the room even if there are 2 beds! We have 8 people in the family, so every hotel we stay in, we do 4 people in 2 hotel rooms: 3 children in each...More
3 Thank Dana S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 18 November 2016
Dear Dana S,
We welcome your feedback about your stay at the Holiday Inn Express Hotel & Suites Pine Bluff, AR. We are glad to know that you found our rooms and services to be satisfactory.
On the other hand, we apologize if there was...More
First off had to wait for a while for the desk clerk to come to the desk to check us in.
He was sloppy looked dirty and smelled.
The outside walk area was full of cigarette butts trash and debris.
Our room was dirty .....More
3 Thank blee64
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 16 November 2016
We appreciate you for choosing the Holiday Inn and Suites Pine Bluff, AR for your travel needs and taking the time to leave us your thoughts.
It is unfortunate that the room cleanliness and the service from our hotel staff has not met...More
I had a three day stay at this hotel celebrating fifty years since college graduation. Hotel was clean. Even though the hotel is suppose to be non-smoking, somebody had been smoking in the room or nearby. Real comfortable bed and great breakfast choices. Friendly desk...More
2 Thank jakejr
Response from Holiday I, Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 21 October 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions dealing with the smoking smell . Rest assured that these issues will be...More