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The hotel owners were very nice and tried to help. The spa area is very nice, we enjoyed it. But the hotel itself doesn't feel like a 4 star hotel, maybe 3 ... all the beds and mattresses were old and broken ,very uncomfortable to...More
Have been at this hotel for the second time, but for the first time for the new year period. Rooms were ok, pretty warm but the services were very bad.
We paid 70€/person for the new years eve dinner and we got for 6 people:...More
It was our second time in this hotel. We have been there 4 years ago and it was a very good hotel. Unfortunately now many things are not working as they should be working, broken things are not fixed, literary you have to beg for...More
+ nice location
- dirty rooms; bed sheets ware't changed not even once in 5 days
- poor heating during winter, as a result we ware given some dirty and old electrical heaters
- staff not friendly and almost nobody speaks english
- no variety...More
The hotel is advertised as a four-star hotel, but it did not live up to my expectations. We booked a suite with a bedroom for two and a living room with a sofa where one person could sleep, and we were told that the sofa...More
US$59 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#30 Luxury Hotel in Bansko
#41 Spa Hotel in Bansko
Non-Smoking Rooms ,
Number of rooms
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