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Kempinski Hotel Grand Arena

909 reviews
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Traveller (552)
Room & Suite (317)
Dining (112)
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“snow room”(44 reviews)
“ski room”(49 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Kempinski Hotel Grand Arena
Special Price: Kempinski Winter Breaks
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (909)Write a Review
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Traveller rating
556
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4
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556
111
35
8
4
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All reviewssnow roomgallery restaurantski roomvip passpiano bara mountain view roomboot roomwellness areasteam roomsvip skithe general managerindoor and outdoor poolsamazing hotelperfect serviceice roomjunior suitebreakfast was excellent
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1 - 5 of 714 reviews
Reviewed yesterday via mobile

Excellent location near to mostly everything cozy places of Genève with a great view of the lake. Staff of the hotel is the friendliest you can imagine and helpful under any request. I have visited this hotel for 3-4 times in the past and always...More

Thank ManosMahadev
Hotel's Favourite
Reviewed 17 September 2017 via mobile

Stayed here for a couple of days snowboarding. Fantastic room and service. Breakfast was good and you can squeeze your own oranges for really fresh juice. Awesome location for gondola and can virtually ski back if weather permits. Totally recommend this hotel.More

2  Thank Kevin_Colgate
Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 19 September 2017

Dear Kevin_Colgate, Thank you very much for taking the time to share your feedback about your recent stay at Kempinski Hotel Grand Arena Bansko with us and other travellers on Tripadvisor. We are very happy to read that you fully enjoyed your stay and that...More

Reviewed 2 days ago via mobile

Very good delicious food and friendly staff. The rooms are big, warm and cleany. There are all needed in the bathroom and for children. I was surprised by the spa center and frozen room. I’ll visited again.

Thank Biliana T
Reviewed 3 days ago

My husband and I have just come back from staying at this hotel for a week and I can't rate it highly enough. We stayed in a regular room - it was fantastic, plenty of space, enormous comfortable bed, and lovely balcony. The bathroom was...More

Thank Member135
Reviewed 3 days ago via mobile

Great hotel with excellent services. Very good location just next to the Gondola. A lot of restaurants around and nice spa area. The ski room is a big advantage too. Everything was amazing! Highly recommended.

Thank Yl B
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Bansko
#1 Top resorts Hotel in Bansko
#1 Luxury Hotel in Bansko
#1 Romantic Hotel in Bansko
#2 Spa Hotel in Bansko
#2 Ski-In / Ski-Out Hotel in Bansko
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Bansko
#1 Top resorts Hotel in Bansko
#1 Luxury Hotel in Bansko
#1 Romantic Hotel in Bansko
#2 Spa Hotel in Bansko
#2 Ski-In / Ski-Out Hotel in Bansko
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (552)
Room & Suite (317)
Dining (112)
Pool & Beach (64)
Hotel & Grounds (416)
Bathroom (26)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Hayley C
14 January 2018|
AnswerShow all 5 answers
Response from Deyan T | Reviewed this property |
For sure there’s an outside jacuzzi for 4 persons open. Likely the big outside pool is open either.
0
Votes
girlsaroundtheworld
11 February 2017|
AnswerShow all 2 answers
Response from KHGA | Property representative |
Dear girlsaroundtheworld, Please contact our reservation department anytime at +359 749 88566 for our 2018 rates. We look forward to welcoming you to the Pirin Mountains. Kind regards, Kempinski Hotel Grand Arena Bansko
1
Vote
girlsaroundtheworld
11 February 2017|
AnswerShow all 9 answers
Response from KHGA | Property representative |
Dear girlsaroundtheworld, We have a best rate guarantee for booking directly with us, so please contact our reservation team at the hotel directly or check our website. Unfortunately, we can post the link here due to the... More
0
Votes
Room Tips
"It's worth paying slightly extra for the beautiful mountain view"
Read review
"The Alpine Suite is awesome, your own spa in the room with a private sauna and jacuzzi tub!"
Read review
"Big beds, nice breakfast"
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"Ask for slopeside instead of roadside. Both are pretty."
Read review
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