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Royal Park Resort & Spa

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Royal Park Resort & Spa
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266 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Poole, United Kingdom
Reviewed 27 September 2012

Looks are deceiving!! My family was really looking forward to a lovely holiday and were shocked at the lack of polite and helpful,staff. It was very disorganised with the Russians taking and not eating the food! A total waste of food and the rudeness was awful. You had to wait ages for hot food and the other foods were left...

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14Thank Jodi B
Rotherham, United Kingdom
Reviewed 19 September 2012

After reading previous reviews we figured we would give it the benefit of the doubt as didnt think it would be as bad as eveyone made out. However as some of the remarks maybe a little exagerated most of them turned out to be true. In the first week we were there there was only a handful of english people,...

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1Thank louise a
London, England, United Kingdom
Reviewed 18 September 2012

On arrival they had no room for us,took over 2 hours to get to the hotel and kids were tired n hungry but no help from staff to get some food they dont care horrible rude staff never smile also the russians rude pushing their weight around even their kids attacked our kids for no reason try to complain about...

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2Thank Stacey R
Darlington, England, United Kingdom
Reviewed 16 September 2012

Beautiful location, spoilt by poor service, miserable staff, poor food,undercooked and cold, sometimes very little left. Hotel is lacking some TLC now, appears to be cutbacks to the maintenance and standards in the hotel. Rooms tired looking, mouldy showercurtains, lack of clean towels and bedding, had to ask for clean towels and were given false promises. Hotel constantly ran out...

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Thank Anita G
Chisinau, Moldova
Reviewed 14 September 2012

Beautiful area , but the hotel is an disaster , The personnel is not friendly , rooms are dirty and unkempt , in housekeeping sheet they sign for whole day in the morning :) food better to not eat . Will I recommend it to somebody- NOOOOOO, It was my first experience in BG and it was an failure ,

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3Thank Santutoo
Norfolk England
Reviewed 11 September 2012

Returned from our holiday on the 9th August, on arrival the hotel looks grand, the room was a twin family room lots of space but only one wardrobe no draws but this was ok. The maid came in daily and pulled the covers over the bed, we had to ask on a daily bases for towels and toilet rolls, our...

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3Thank Loopy T
suffolk
Reviewed 9 September 2012

having literally just returned from a two week stay at the royal park from 26th August - 09th Sept i thought it best to just say this place/resort could be awsome but is let down massively by the front of house management team and the awful and i mean awful russian guests there meal habits and greed have to be...

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6Thank eastcoasttravellers
Comanesti
Reviewed 7 September 2012

Before travelling I'd read many reviews about this hotel and when I arrived I was expecting the worst. However, having driven for many hours, I was very pleased that I was able to check-in upon arrival, an hour or so earlier than the advertised check-in time. All staff that I encountered throughout my stay were, without exception, helpful, courteous and...

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4Thank Moonraker_in_Romania
lancashire
Reviewed 6 September 2012

we av just got back 3 sept.2 weeks wot can i say ..been 5 times loved it this time was different hotel was dirty,cleaners came in 2 times in 2 weeks we had to go to reception ask for clean towels and toilet roll every day...all inclusive,we were given times wen we could eat ran out of beer and wine...

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3Thank tremaine106
Varna, Bulgaria
Reviewed 4 September 2012

Great location, hotel has beautifully kept grounds, big swimming pool and a free aqua park! Great place to go with kids. Rooms were very comfy. Food was good, not very international but most of it was tasty. For what we paid I thought it was great!

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Thank AniBoland

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms

Additional Information about Royal Park Resort & Spa

Address: St. Ivan region Nr. 4, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: RM216 - RM394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Park Resort & Spa 4*
Number of rooms: 430
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Also Known As:
Royal Park Elenite
Hotel Royal Park
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Questions & Answers

Here's what travellers have asked, with answers from Royal Park Resort & Spa staff and other travellers.
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Questions? Get answers from Royal Park Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts apart from main building”
susi-of-london, 24 Feb 2017 | Read review
“If you have kids id advise a room in the middle of the hotel floors, we were on the 5th floor and that was ideal. Not many stairs to go down although there is lifts on every floor, but its less quiet, yet if you sit on your balcony you can look down onto the pool which is ideal if you have older children who could go to the pool alone,. Also this looks STRAIGHT onto the sea, overall its a stunning view”
Brogan19, 24 Jul 2013 | Read review
“No room go somewhere else”
StaceyR725, 18 Sep 2012 | Read review
“We had a room overlooking the front of the hotel, wasnt too bad really, though buses pick up and drop off throughout the night, some holiday makers can be inconsiderate and loud.”
631anitag, 16 Sep 2012 | Read review
“choose a different hotel”
tremaine106, 5 Sep 2012 | Read review
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Prices are for 1 room, 2 adults
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