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Petra Marriott Hotel

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Petra Marriott Hotel
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874 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Hereford, United Kingdom
Reviewed 1 week ago

Situated a short drive away from the main Petra site, this is a great choice. You can stay in Petra but the views from this hotel are spectacular. Residents lined up every evening to watch the stunning sunset over the rocks and valleys in which Petra lies. Also much cooler at night up here. Lovely pool in the garden to...

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Helpful?
Thank Nell G
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, I'm very glad to know that you were happy with us and that you have liked your room, pool and my team service. Hope to welcome you again very soon. Sincerely, Abdulrahman Hilalat Hotel Manager

Reviewed 2 weeks ago

The views over the Petra gorge are certainly spectacular, but you pay a price for that. This is not a 5* hotel, even though it charges as though it was. The room was ok but the bathroom smelled awful. The plug sockets came away from the wall exposing the bare wiring...we have two kids so this was a huge concern....

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Helpful?
Thank Gary W
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the pool area fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our...

Amman, Jordan
Reviewed 2 weeks ago via mobile

Marriott at Petra has fantastic views. The rooms were very comfortable and clean. The staff is helpful and friendly. It was too cold for us the swim but the pool was open and looked very nice and inviting. Breakfast was complimentary, buffet style and clean. The food at this Marriott is average compared to other Marriotts in the country but...

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Helpful?
Thank cicigerl
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at our hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Wadi Mousa. Sincerely, Abdulrahman Hilalat Hotel...

Al Khobar, Saudi Arabia
Reviewed 2 weeks ago

The views in this hotel are just breathtaking! It is not close to the entrance of Petra, about a 15 minutes drive, but totally worth staying just for the views. Our rooms were spacious and clean. Great choice of restaurants, good food and service. We would stay here again!

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Helpful?
Thank Elsa S
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your stay with us during your recent visit to Petra. Thank you for your kind words and we hope to see you again very soon. Sincerely, Abdulrahman Hilalat Hotel Manager

Reviewed 2 weeks ago via mobile

We arrived after sunset after a flight delay and a long drive down from Amman. Needless to say, when we were told they had overbooked the hotel and could not honour the reservation I had made back in October, I was NOT happy. However, the night manager offered incredible service. He booked us into the Movenpick right across the street...

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Helpful?
Thank Aaron V
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, As the happiness of our guests is a key priority, I am very happy that our hotel have met with your approval and that you have had a great time with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to Petra. Sincerely, Abdulrahman Hilalat Hotel Manager

Brisbane
Reviewed 2 weeks ago via mobile

The Petra Marriot has stunning views over the mountains surrounding Petra, watching the full moon rise and magnificent sunsets from our room and the many other view points of the hotel was a highlight. They have several dining and lounge areas all with spectacular vistas. The food was delicious and varied both for meals and snacks and the buffet breakfast....

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Helpful?
Thank Kazflaherty
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit...

Exeter, United Kingdom
Reviewed 3 weeks ago via mobile

All services were on point. Everything we asked for was given with no fuss. The room had a stunning view and the food was incredible, with high quality room service provided. Wifi is worth the cash as it's so fast. However when we wanted to subathe, there were no useable umbrellas and we had to call a staff member to...

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Helpful?
Thank Eve B
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the pool area fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our...

Madaba, Jordan
Reviewed 3 weeks ago via mobile

Nice located with great over look at the ancient city of petra but fare away from the visitor center. The food is very good but the service is not professional. No any kind of entertainment except a small bar at the lobby.

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Helpful?
Thank osama A
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at our hotel. It’s great to hear that you enjoyed our hotel and the service you received during your stay. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Abdulrahman Hilalat Hotel Manager

Queretaro, Mexico
Reviewed 3 weeks ago

I don't think that this is a Marriot owned hotel. The service is not bad but also not according the high price I paid. There were several things that didn't go as expected and didn't work properly. It's not going to be easy to find time to jump into the pool as you will be focused in Petra.

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Helpful?
Thank Jan Christian S
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! Sincerely, AbdulRahman Hilalat Hotel...

Buenos Aires, Argentina
Reviewed 3 weeks ago via mobile

Petra Marriot has the best sunset I have seen ever! The hotel is indeed are peaceful place to relax and enjoy the fantastic views of Petra mountains. The rooms are modern and at the same time confortable. The corridors and the lobby are a mix of exotic and fancy places to relax after a long day walking in Petra ....

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Helpful?
Thank Silvia S
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, I'm very glad to know that you were happy with us and that you have liked your room, food. and my team service. Hope to welcome you again very soon. Sincerely, Abdulrahman Hilalat Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Most renowned for its breathtaking views and sunsets, the Petra Marriott Hotel is located uphill, overlooking the surrounding Petra Mountains and landscape. All 100 rooms are newly renovated, with state-of-the-art furniture and decor. They are equipped with flat TVs, Cable TV Channels, Safe Box, Mini Bar, Free Coffee & Tea Making Facilities, and Iron and Iron Boards. Most rooms have beautiful mountain views. The bathrooms feature shower boxes with both regular and rain showers, and hair dryers. The Dushara is the main dining and newly renovated restaurant, serving a big selection of international buffet choices, or A La Carte menu. L'Affresco is the Italian restaurant open for dinner, offering a wide array of freshly prepared salads, antipasti, and wood oven pizzas. The Aretas & Lobby Lounge and Bar serve hot and cold beverages and snacks, with special promotions for the Sunset Hours. Both the Aretas and L'Affresco are located adjacent to the Lobby, and overlook the panoramic views. Free Wi-Fi internet is available for hotel guests in the Lobby and Public Areas. The Loofah Turkish Bath has a steam and sauna, along with its Turkish Hammam experience, in addition to a menu of other treatments. The Outdoor Pool and Pool Bar are seasonal, and the area with its tranquil location offers a unique view of the surrounding mountains. The Atagartis main meeting room can also be divided into two smaller rooms, hosting meetings and events, with natural daylight, while the windows and terraces face the Petra Mountains. The Hotel is a 10-minute drive from the Petra Archeological Site, and transport is easily arranged. ... more   less 

Additional Information about Petra Marriott Hotel

Address: Taybeh Road, Petra - Wadi Musa 71810, Jordan
Region: Jordan > Ma'in Governorate > Petra - Wadi Musa
Price Range: RM348 - RM871 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Petra Marriott Hotel 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Marriott Hotel Petra
Marriott Petra / Wadi Musa
Petra / Wadi Musa Marriott
Petra Marriott Hotel Jordan/Petra - Wadi Musa
Hotel Style:
#3 Luxury Hotel in Petra - Wadi Musa
#8 Romantic Hotel in Petra - Wadi Musa
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Questions & Answers

Here's what travellers have asked, with answers from Petra Marriott Hotel staff and other travellers.
22 questions
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Questions? Get answers from Petra Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
JCW703, 22 Apr 2017 | Read review
“High floor with mountain view”
doddsg60, 15 Apr 2017 | Read review
“A room with a view”
tbagnall2017, 12 Apr 2017 | Read review
“The mountain views are very nice but shouldn't be a factor for your decision as you will see lots of them during the trip.”
72jans, 31 Mar 2017 | Read review
“Valley side rooms have great views and are more quiet”
  • Safe in room
  • Amenities in bathroom
  • Twin room. There was a third bed also
  • View on another hotel with empty pool
  • Coffee station in room
  • Bathroom - note, only shower, no bath
Hermes_NL, 24 Mar 2017 | Read review
5 of 5