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All reviewsnice hotelfirm pillowsgroup tourflat screennice pool areashopping and restaurantshotel is locatedroom was largebreakfast buffetbeds were comfortablenight's sleepwould stay here againnice stayfront desk staffinterstatenoisesink
Friendly,easy access to hotel from airport. Good restaurants. Lots of chain restaurants too. Weather was warm and sunny. Many large companies headquarters. Not sure if I would visit again. Not a lot to do but work.More
Thank Pat M
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Rogers - Pinnacle HillsResponded 6 September 2017
Hi Pat M,
Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about our facility being accessible from the airport and close to good choice restaurants. Glad you like our weather as well. However, I do see that you...More
Friendly staff tries to help. Room 513 didn't lock during our stay. Manager and maintenance fixed 2 different times. We would come back and door was not locked which left the adjoining room available for entry as well. Manager said he would comp one night...More
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Rogers - Pinnacle HillsResponded 2 September 2017
Thank you for taking time to share your experience with us. I am happy that our location worked for your travel needs. However, I am sorry to hear that you did not fully enjoy your time in our hotel due to the door...More
My husband and I stayed here 2 nights. The bed was perfect, not too soft, not too hard. I liked the fact they also gave you a choice of soft of firm pillows. The hotel itself was very clean and close to restaurants. The only...More
I love a few individuals at the front desk. The reason I am giving this place one star is because of the restaurant called Pinnacle Grill!!!! The service is TERRIBLE!!! THEY CLOSE EARLY EVERY NIGHT . Then, when you actually make it in there to...More
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Rogers - Pinnacle HillsResponded 29 July 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our accommodation. However, I was concerned to see that you were not impressed with our restaurant service. We always...More
Very nice, clean hotel. Courteous staff. We paid extra for breakfast (they have a very nice restaurant/breakfast area) We were told breakfast was served until 10. We got down there at 9:25 and they were out of potatoes and bacon and low on biscuits and...More
We can provide shuttle service to the Walmart AMP, however we have contractual obligations to American Airlines in picking up and dropping off their flight crews at the airport. We cannot guarantee that a shuttle will be... More
We can provide shuttle service to the Walmart AMP, however we have contractual obligations to American Airlines in picking up and dropping off their flight crews at the airport. We cannot guarantee that a shuttle will be available when you are in need of a ride. The shuttle ride will have to be coordinated with the front desk the day of your stay.
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"unless you need a handicapped-enabled room, specify that you do not want to be placed in one."