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Fairfield Inn & Suites Russellville

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Traveller (4)
Room & Suite (5)
Dining (3)
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Overview
  • Excellent44%
  • Very good34%
  • Average11%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Fairfield Inn & Suites Russellville
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Offers from Fairfield Inn & Suites Russellville
Special Offer: Member Rates
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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Traveller rating
58
48
16
9
7
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LanguageEnglish
58
48
16
9
7
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All reviewsthe breakfast areaafter hours on the roadstayed one nightadjoining roomsnight shiftthe general managerexercise roomboiled eggsbreakfast attendantbusiness centerhighly recommend this hotelking roomquiet hotelrestaurants within walking distancein townthe air conditioningbiscuits and gravy
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21 - 25 of 138 reviews
Reviewed 22 February 2017

Dirty socks in the closet, fold out bed still had dirty sheets on it and the morning after we realized the beds had not been changed. There was a booger on the extra pillow on my moms bed, she did NOT sleep on the pillow!!!!...More

4  Thank BAPsmom
Response from Anita J, General Manager at Fairfield Inn & Suites RussellvilleResponded 24 February 2017

I was very sorry to hear of your experience at our hotel. We do appreciate your stay with us and want you to know that we do care about our guest. That is why I was happy to refund your money for your stay. This...More

Reviewed 10 January 2017 via mobile

We stay in Fairfield Inns frequently and found this one to be one of the best values. The room has a nice desk, new TV with multiple channels and movies, a microwave and mini refrigerator and the shower had great water pressure. The exercise room...More

Thank kansasphotogal
Response from Anita J, General Manager at Fairfield Inn & Suites RussellvilleResponded 12 January 2017

Thank you very much for your review of our property. We enjoyed having you stay with us and are happy that you had a wonderful experience. We value our guests and would like to welcome you back on your next visit to this area. Thank...More

Reviewed 9 January 2017 via mobile

The staff at the hotel went out of their way for us during our week-long stay. Housekeeping would watch for us in the halls, and clean our rooms immediately, so that they'd be ready when we returned. Maintenance responded immediately to an issue with the...More

Thank Anna S
Response from Anita J, General Manager at Fairfield Inn & Suites RussellvilleResponded 24 February 2017

Thank you for staying with us. We are pleased that you had a great experience with us. If you are ever back in Russellville come by for another stay.

Reviewed 19 November 2016 via mobile

I have held rewards member status from Marriott and the competitor and I have always felt the customer service with Marriott was a bit below the others.. This location was one of the best Marriott properties I have ever stayed - and I have stayed...More

Thank Heather B
Management response:Responded 22 November 2016

Dear Heather B - Thank you so much for being our guest! We strive to be a friendly hotel and to make each and every person feel welcome. Katie is as wonderful to her coworkers as she is to our guests. We appreciate it very...More

Reviewed 5 November 2016

Traveling through and stayed here for one night. Very friendly check in and we were in are room quickly. Even though the hotel had some renovations going on, it didn't bother us in the least. The room was very quiet and the beds were comfortable....More

Thank DonkArizona
Management response:Responded 7 November 2016

Dear DonkArizona - Thank you for taking the time to leave valuable feedback! We strive to not only offer a clean guest room but an overall pleasant and memorable experience. Please come back and visit us again in the future. We loved having you here!...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$106 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Russellville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Russellville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (5)
Dining (3)
Questions & Answers
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music4nurse
17 June 2016|
AnswerShow all 3 answers
Response from Fairfield_Inn_479 | Property representative |
Thank you for your inquiry! Our hotel offers a complimentary hot breakfast including bacon or sausage, scrambled eggs, a variety of pastries, fruit, and sausage & gravy. We look forward to seeing you soon!
0
Votes
Room Tips
"No good rooms if they are not cleaned!!!!"
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"Go to another hotel."
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"Get a room on the parking lot/road side of the hotel if you plan to sleep at night."
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"not one good location unless you prefer to look at entrance versus lounge area in back"
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