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All reviewsbasketball courtfire pitputting greencomforts of homefront deskwafflesin townroom suitewould stay here againthe sofa bedtwo nightsindoor pool and hot tubeach morningbreakfast barrooms were cleanwould highly recommend this hotelnorthwest arkansas
We had a wonderful room and the bed was so comfortable. The front desk person was friendly and we had no problems checking in late. The breakfast was very good food with eggs, gravy, potatoes, waffles and muffins and more.
We've stayed here a couple of times when visiting family in NWA. We love the 2-room suite! Perfect for letting the kids have their own space and allowing us some privacy. We spent ample time relaxing in the hot tub and pool. Our kids enjoyed...More
I stayed at the residence for about 10 days with my kids. The room (a 2 room suite) was beautiful and had the comforts of home. The pool was great and the hot tub was much needed. The boys enjoyed the putting green and the...More
Staff was just OK - first room I got was dirty all over the bed. Second room I got was OK. Arrived late, MIX event just ended and I was not even asked if I wanted a glass of wine or sandwich (even though no...More
Thank Mellissa K
Response from ResidenceInn1740, General Manager at Residence Inn SpringdaleResponded 19 July 2017
Please accept our sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional experience. The hotel is only allowed to...More
The room was fine, the bed and pillows were good and the breakfast was excellent. The check-in process, however, was not so good. It took about 1/2 hour for Kate to find the rate I had been quoted earlier in the day. She just kept...More
Response from ResidenceInn1740, General Manager at Residence Inn SpringdaleResponded 10 July 2017
Thank you for taking time to write a review. Kate is our newest employee and is still under our training program. That being said I apologize that your check in was not up to our Marriott standards.
Please rest assured that your comments...More