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Hampton Inn and Suites Springdale

395 reviews
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Traveller (13)
Room & Suite (17)
Pool & Beach (14)
Overview
  • Excellent50%
  • Very good18%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“front desk”(37 reviews)
“love this hotel”(7 reviews)
“outdoor pool”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Room Service
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn and Suites Springdale
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (395)Write a Review
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Traveller rating
191
74
69
33
25
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LanguageEnglish
191
74
69
33
25
Show reviews that mention
All reviewsfront desklove this hoteloutdoor poolbreakfast itemsquiet areaan updatethe entire hotelan older hotelin townroom was cleanstay there againoatmealnice hotelstaff was friendlybreakfast bargreat stayfull kitchen
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1 - 5 of 392 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

My mother, Aunt and I stayed in their newly renovated tower and loved our suite! The beds and bedding were so comfortable and pretty! They are still working on the other tower and the lobby but if the other tower is as nice as the...More

Thank Kim T
Response from Jennifer H, Guest Relations Manager at Hampton Inn and Suites SpringdaleResponded 1 week ago

Thank you so much for your review! We are over the moon at the fact that you were able to enjoy one of our beautifully, newly renovated rooms! We are on the home stretch with the lobby being opened back up and boy are we...More

Reviewed 2 weeks ago

Property undergoing major construction only hinted at on website and management not forthcoming on extent of issues. Need to go to neighboring hotel for breakfast, getting around building difficult and lots of other inconveniences in gym, parking etc. Looks like property will have a nice...More

Thank rtibbs8
Response from Jennifer H, Guest Relations Manager at Hampton Inn and Suites SpringdaleResponded 1 week ago

Thank you for your feedback, I am very sorry about the inconveniences that you experienced during your stay. We are happy to report that we are in the home stretch in getting our lobby completed. We are so excited to be going back to our...More

Reviewed 3 weeks ago

This hotel was under construction during my stay. Was not informed of this until the Friday before our arrival. Room had no TV remote, no clock, and no shower curtain. Front desk did not offer Hilton Honors water. In room HVAC unit was extremely loud...More

Review collected in partnership with Hampton
Thank Y912THmichaelw
Response from Jennifer W, Guest Relations Manager at Hampton Inn and Suites SpringdaleResponded 2 weeks ago

Thank you for your review. As I discussed in our previous correspondence, we are extremely sorry that you did not have a good experience with us. We personally email guests ahead of arrival to allow them to make other accommodations if they are not wanting...More

Reviewed 4 weeks ago

Our room had a bad smell. The parking lot was reel dark did not feel safe. Lot of noise from elevator and room air conditioner make funny noises off and on all night. I'm very disappointed with the Hampton InnMore

Review collected in partnership with Hampton
Thank jameslM9806FG
Response from Jennifer H, Guest Relations Manager at Hampton Inn and Suites SpringdaleResponded 4 weeks ago

James, Thank you for your candid feedback on your recent stay at our hotel. On behalf of our entire team, I'm so sorry you experienced inconveniences during your stay. It is clear we had some housekeeping issues take place that we will address with our...More

Reviewed 17 January 2018

The staff was dismissive and failed to let us know that breakfast wasn’t on site due to renovations. We had to walk across the street and wasnt told that we needed coupons. The parking lot was tore up and it was hard to tell where...More

Review collected in partnership with Hampton
Thank kdpitts
Response from Rickey S, General Manager at Hampton Inn and Suites SpringdaleResponded 18 January 2018

On behalf of the staff, allow me to apologize for the inconveniences you encountered during your stay. Thank you for using the digit check in. This is a great way to select your room and speed up the check-in process, but does take away from...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$108 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Springdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$108 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Springdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (13)
Room & Suite (17)
Pool & Beach (14)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"We stayed in one of the suites which was very nice"
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"The suites are large."
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"A top floor room will be your best choice for a quite stay."
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"If you are forced to stay here, call and verify non smoking if you must have it."
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