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Mercure Johannesburg Randburg

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Mercure Johannesburg Randburg
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150 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Johannesburg Randburg
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Showing 101: English reviews
Durham, United Kingdom
Reviewed 16 September 2016

While the hotel is starting to show its age, the staff are amazing. Truly great service delivered with passion. Rooms comfortable and had a good nights sleep. Only drawback is that the breakfast is average and a little overpriced compared to slightly more expensive hotels in the area. Still enjoyed my stay and will return

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Helpful?
Thank Semae5529
Dubai, United Arab Emirates
Reviewed 2 September 2016

If you are in town for business this is a good solid choice. I would not recommend this for leisure travelers as there are no additional facilities here besides the rooms and restaurant. The WiFi is also paid and can turn out quite expensive depending on your usage and they do have free 200mb per device per day.

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Thank Gary A
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Gary A Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns. Sincerely Michelle Cross

Sandton, South Africa
Reviewed 1 September 2016

We stayed at this hotel. It is reasonably priced. Breakfast is good. Service Excellent. The staff go out of their way to assist. Really felt comfortable and the rooms are cleaned so well. Bathrooms are spotless. Toilets are deep cleaned. This really impressed me. Well done.

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Helpful?
Thank MarleneMB
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear MarleneMB Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Reviewed 24 August 2016 via mobile

We booked in here for only one night but loved it so much we added another night. The hotel is very well maintained and the parking is secure. There is an option to have breakfast and dinner with the hotel and the restaurant looks very neat. There is also a bar if you want a drink or even a water....

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Thank 52caycef
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 52caycef Thank you for the wonderful review of our hotel. We do look forward to welcoming you back soon! Kind Regards Michelle Cross GENERAL MANAGER

Toronto
Reviewed 18 August 2016 via mobile

Hotel is conveniently located if business or pleasure brings you to the Ranburg area. Next door to a shopping plaza with a grocery store and eating places. Being a Mercure hotel it is of the basic category. Front desk service ok. Breakfast buffet ok. Rooms and overall look and feel though are dated whereas they could use a refurbishment and...

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Thank ivoyageur
Windhoek, Namibia
Reviewed 10 August 2016

The hotel was conveniently located as I was attending a conference at nearby place. So I would just walk. It is a generally clean place, though sometimes by 2pm they are not done cleaning. They atmosphere is just right and also the prices for the rooms are reasonable. I had no problem with the staff, as they always helped me...

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Thank Mutakwa N
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Mutakwa N, Thank you for taking the time to share your feedback. We hope to welcome you back in the near future! Sincerely, Michelle Cross General Manager

Reviewed 1 August 2016 via mobile

Slow reception. Great security presence From the guys on the gate to the cameras. Humble and respectful cleaning stuff. I will still book for the near future. Reasonable rates, Professional service when booking.

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Thank Tebogo V
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Tebogo, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Hamburg, Germany
Reviewed 19 July 2016

We are loyal customers of the Mercure chain and the delivered service was as expected: good and 'value for money'. All personnel was very friendly and supportive. Only one suggestion: it might be a good idea to offer dinner at the restaurant.

Review collected in partnership with Accorhotels.com
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Thank Orestis S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Orestis S Thank you for the great review of our hotel. We look forward to welcoming you back soon. Kind Regards Michelle Cross GENERAL MANAGER

Johannesburg, South Africa
Reviewed 17 July 2016

i was staying at the hotel for over 3 weeks at 715 rand a night. i use to go to work in the morning and come back in the afternoon and sort out payment for my room. On the 15 july i was i my room when i got a call from reception at about 12 am requesting payment or...

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Thank aripill
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Aripill Thank you for taking your time to send a review. We apologize for any inconvenience caused to you. As per the terms and conditions of residence, the company is not to extend credit to any guests and the company has a prepayment policy is in place as we discussed. Kind Regards Michelle Cross GENERAL MANAGER

Pretoria, South Africa
Reviewed 23 May 2016

You can't really beat this for the location , right in the heart of Randburg a hop skip and jump to the freeway . The rooms come with everything you are going to need for your stay , even thought the room I had was a little on the small size . Well small for SA standards nothing like a...

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Thank 864jay84
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 864jay84 Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross GENERAL MANAGER

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
On the outskirts, facing the new shopping center Brightwater Commons, previously known as the Randburg Waterfront shopping & entertainment centre. 30 min from Jo'burg international airport, 104 air conditioned rooms, breakfast restaurant, bar, 2 conference rooms, secure parking and 24h security. ... more   less 

Additional Information about Mercure Johannesburg Randburg

Address: Cnr Republic Rd & Brightwater Commons Road | PO Box 2438, Randburg 2125, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: RM209 - RM272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Johannesburg Randburg 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Agoda, Hotwire, Travelocity, Orbitz and ACCOR so you can book your Mercure Johannesburg Randburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Johannesburg Randburg Hotel Randburg
Accor Johannesburg Randburg
Mercure Johannesburg Randburg South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Johannesburg Randburg staff and other travellers.
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Questions? Get answers from Mercure Johannesburg Randburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No great views around except green trees”
 of 5 bubbles Sonieka_EarthAngel, 6 Feb 2017 | Read review
“Rooms on the ground-floor seem to have a stronger wifi signal.”
 of 5 bubbles 688orestiss, 29 Oct 2016 | Read review
“Top floor facing the mall will be quieter”
 of 5 bubbles Sammkins, 27 Oct 2016 | Read review
“Make sure it's a non-smoking room.”
 of 5 bubbles garyaH3413HV, 1 Sep 2016 | Read review
“There are rooms specially allocated for smokers.”
 of 5 bubbles MarleneMB, 1 Sep 2016 | Read review
5 of 5