We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This resort was beautiful. The staff was friendly and attentive. My only complaint would be the pillows and the mattress. They were both hard. I do not suggest the Japanese, the tempura fish was a bit greasy and the scallop dish was extremely fishy. La...More
This resort was absolutely beautiful!!! It's located a little farther from Playa del Carmen than we expected (about a 30 minute ride) but it is unbelievable! 9 restaurants, over a mile of private beach, and stunning rooms all with marble tile, you cannot be disappointed...More
5 Thank Lee M
Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 21 December 2014
Dear Lee from Buffalo ,
Thank you for taking the time to post a review we greatly appreciate your comments.
It was our pleasure to take care of you and we are delighted that you were well looked after.
We pride ourselves on our very...More
This is a beautiful hotel complex. Many restaurants to choose from, we dined in three, Mexican, Italian and the French. I each one the food was outstanding but the Italian was by far the best, possibly as our waiter remembered I don't like salt and...More
My husband and I went down with our college age daughter and her friend. We have had a few bad experiences at all inclusive resorts in the past, and were a little apprehensive about this trip. We ended up loving the Valentin! Our rooms were...More
My daughter just had her wedding there and Leslie the wedding planner was beyond excellent. She made the wedding what it was. Everyone enjoyed it to the fullest. The food, entertainment and the over all experience was beyond our expectations. We will never forget it....More
3 Thank luckyone3
Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 19 December 2014
Dear recent VIM from Dartmouth,ma
Many thanks for taking the opportunity to share your review of your recent stay at the Valentin.
It is a pleasure to know that you and your daughter had the wonderful wedding that you expected. The Valentin Imperial Maya team...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$256 - US$863 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, BookIt.com, Priceline, Travelocity, Hotwire, TripOnline SA, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
I too highly recommend you join the Valentin fan page. Lots of great insight and camaraderie. Much has changed (for the better IMHO), and you will love it even more. Its why we keep going (7 times) Feel free to message me... More
I too highly recommend you join the Valentin fan page. Lots of great insight and camaraderie. Much has changed (for the better IMHO), and you will love it even more. Its why we keep going (7 times) Feel free to message me with any questions you might have
Response from Steven501964 | Reviewed this property |
I totally agree with Igal, they wanted $75 USD for an ash tray. I bargained them down to $15. And the same ash tray was in the airport for $22, so don't be afraid to aim low! Also, they wanted $150 USD for a purse that... More
I totally agree with Igal, they wanted $75 USD for an ash tray. I bargained them down to $15. And the same ash tray was in the airport for $22, so don't be afraid to aim low! Also, they wanted $150 USD for a purse that we ended up getting for $25! And they will tell you that they will give you a discount because you are their first sale of the night, no matter what time it is! So, go shopping with a glass of champagne in hand and enjoy!