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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
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    US$324US$386
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    Traveller (15318)
    Pool & Beach (3847)
    Room & Suite (2523)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,115 reviews)
    “emerald suite” (472 reviews)
    “main pool” (1,298 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Fairmont Mayakoba
    4,093 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Grand Luxxe Riviera Maya
    617 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Vidante Resort Riviera Maya
    24 reviews
    #125 of 211 hotels in Playa del Carmen
     
    The Bliss Resort
    63 reviews
    #132 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (11,991)
    There are newer reviews for Valentin Imperial Maya
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    4,161 - 4,165 of 10,727 reviews

    Reviewed 19 December 2014

    This resort was beautiful. The staff was friendly and attentive. My only complaint would be the pillows and the mattress. They were both hard. I do not suggest the Japanese, the tempura fish was a bit greasy and the scallop dish was extremely fishy. La...More

    3  Thank Regina L
    Reviewed 19 December 2014 via mobile

    This resort was absolutely beautiful!!! It's located a little farther from Playa del Carmen than we expected (about a 30 minute ride) but it is unbelievable! 9 restaurants, over a mile of private beach, and stunning rooms all with marble tile, you cannot be disappointed...More

    5  Thank Lee M
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 21 December 2014

    Dear Lee from Buffalo , Thank you for taking the time to post a review we greatly appreciate your comments. It was our pleasure to take care of you and we are delighted that you were well looked after. We pride ourselves on our very...More

    Reviewed 19 December 2014

    This is a beautiful hotel complex. Many restaurants to choose from, we dined in three, Mexican, Italian and the French. I each one the food was outstanding but the Italian was by far the best, possibly as our waiter remembered I don't like salt and...More

    6  Thank piglet_68
    Reviewed 19 December 2014

    My husband and I went down with our college age daughter and her friend. We have had a few bad experiences at all inclusive resorts in the past, and were a little apprehensive about this trip. We ended up loving the Valentin! Our rooms were...More

    5  Thank cheermom15
    Reviewed 19 December 2014

    My daughter just had her wedding there and Leslie the wedding planner was beyond excellent. She made the wedding what it was. Everyone enjoyed it to the fullest. The food, entertainment and the over all experience was beyond our expectations. We will never forget it....More

    3  Thank luckyone3
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 19 December 2014

    Dear recent VIM from Dartmouth,ma Many thanks for taking the opportunity to share your review of your recent stay at the Valentin. It is a pleasure to know that you and your daughter had the wonderful wedding that you expected. The Valentin Imperial Maya team...More

    Fairmont Mayakoba
    4,093 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Grand Luxxe Riviera Maya
    617 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Vidante Resort Riviera Maya
    24 reviews
    #125 of 211 hotels in Playa del Carmen
     
    The Bliss Resort
    63 reviews
    #132 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$256 - US$863 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, BookIt.com, Priceline, Travelocity, Hotwire, TripOnline SA, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15318)
    Pool & Beach (3847)
    Room & Suite (2523)
    Dining (1460)
    Hotel & Grounds (7738)
    Bathroom (261)
    Family and Play Areas (58)
    Business Centre & Event Rooms (40)
    Nearby
    Vidante Resort Riviera Maya
    24 reviews
    .75 km away
     
    Grand Luxxe Riviera Maya
    617 reviews
    .75 km away
     
    The Bliss Resort
    63 reviews
    .74 km away
     
    Fairmont Mayakoba
    4,093 reviews
    12.21 km away
     
    Nearby Restaurants
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    1.27 km away
    Azur
    110 reviews
    .39 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Barry G
    24 September 2017|
    AnswerShow all 3 answers
    Response from Igal S | Reviewed this property |
    The pool is a no-no and not tolerated by management. At the beach, I have seen twice in 7 trips.
    0
    Votes
    qtip54
    24 September 2017|
    AnswerShow all 2 answers
    Response from Igal S | Reviewed this property |
    I too highly recommend you join the Valentin fan page. Lots of great insight and camaraderie. Much has changed (for the better IMHO), and you will love it even more. Its why we keep going (7 times) Feel free to message me... More
    0
    Votes
    Jessica F
    21 September 2017|
    AnswerShow all 4 answers
    Response from Steven501964 | Reviewed this property |
    I totally agree with Igal, they wanted $75 USD for an ash tray. I bargained them down to $15. And the same ash tray was in the airport for $22, so don't be afraid to aim low! Also, they wanted $150 USD for a purse that... More
    0
    Votes
    Room Tips
    "Blocks 4 or 5 close to everything. Garden views"
    Read review
    "View resort map at check-in to choose closer to front, or pool, beach, etc."
    Read review
    "silver junior suite are central to everything"
    Read review
    "Emerald Junior Suites have the closet location to the beach."
    Read review
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