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31/07/2017 01/08/2017
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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    31/07/2017 01/08/2017
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    US$308US$445
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    Traveller (15086)
    Pool & Beach (3804)
    Room & Suite (2494)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Iberostar Grand Hotel Paraiso
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    #1 of 11 hotels in Playa Paraiso
     
    Royal Hideaway Playacar
    4,123 reviews
    #33 of 209 hotels in Playa del Carmen
     
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    Rooms
    31 Jul1 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,766)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,431 - 4,435 of 10,529 reviews

    Reviewed 15 August 2014

    This review is a bit patchy as I am doing it in stages when I get the time. Hopefully some info will be of help and I don't get repetitive! This trip was a family trip June 23 - July7th. Myself, son, daughter and her...More

    20  Thank Victoriabound
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 August 2014

    Dear returning VIM Guests from Victoria, Canadá In the name of all Valentin resorts, receive our most sincere appreciation for your loyalty to our hotel. We would first of all like to thank you for taking your valuable time to share with us and the...More

    Reviewed 15 August 2014

    My wife and I just got back from spending a week at this resort. It was the 2nd time that we had stayed at the Valentin and our first time was back in 2010. Some of the other reviewers had mentioned that the resort was...More

    6  Thank Geoffrey L
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 August 2014

    Dear Geoffrey , In the name of all VIM, receive our most sincere appreciation for your loyalty to our hotel. Thank you for the positive feedback on your recent stay at Valentin . We are very happy that you had the chance to enjoy most...More

    Reviewed 15 August 2014

    Once again VIM did not disappoint. What a great resort. Food, service, beverages, and the resort are all top notch. We ate at all of the restaurants and all were exceptional. We really enjoyed the Japanese restaurant and the great sushi. The hotel employees will...More

    5  Thank footballdog
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 August 2014

    Dear returning Guests from Harrisburg, Pensilvania In the name of all Valentin resorts, receive our most sincere appreciation for your loyalty to our hotel. We feel honored to have you back for your 14th visit! Every time our staff is not only happy to see...More

    Reviewed 15 August 2014

    Third time here and we really are not the sort of people to revisit places BUT whenever we decide to travel to Mexico we aways seem to book this hotel. Yes we look around at others but then decide that we couldn't do any better...More

    4  Thank Bear3977
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 16 August 2014

    Dear Annie from Hook , We thank you for your loyalty, we are honored to know that your enthusiasm for our Hotel and Service has not changed within the years and it is our pleasure to know that VIM keeps bringing some magic into your...More

    Reviewed 14 August 2014

    I'm a little late on my review, but while researching again for our next trip I felt I needed to write this. After researching literally every hotel in the Riviera Maya we decided this would be the best place to spend our honeymoon. The pictures...More

    11  Thank Britt05
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 14 August 2014

    Dear Britt from Dallas, TX Thank you for taking the time to post your comment 8 months after your stay here in NOVEMBER 2013. We are sorry to hear about your negative experience , unfortunately as you can imagine it is too late to come...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$296 - US$628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Booking.com, Travelocity, Expedia, Hotels.com, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15086)
    Pool & Beach (3804)
    Room & Suite (2494)
    Dining (1443)
    Hotel & Grounds (7595)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
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    Ask a question
    Questions & Answers
    Kevin L
    20 July 2017|
    Answer Show all 2 answers
    Response from Steve P | Reviewed this property |
    Check out Xcaret or Xel-Ha if you want a fun, adventure filled day. - consider swimming with the Dolphins during your visit. Xcaret can easily be all all-day adventure if you stay for the evening show. Xcaret has a small... More
    0
    Votes
    Michelle C
    20 July 2017|
    Answer Show all 2 answers
    Response from Steven501964 | Reviewed this property |
    We took a private transfer with Olympus tours and it was about 20-25 minutes.
    0
    Votes
    susantY2424XH
    19 July 2017|
    Answer
    Response from Steven501964 | Reviewed this property |
    Yes, it's a spread out resort and you can call for a golf cart to take you to the restaurants, lobby or wherever you want to go.
    0
    Votes
    Room Tips
    "We stayed in room block 4, which was close to the pool and swim up bar."
    Read review
    "Building 7 on the lazy river is great. The emerald rooms have a limited beach/ ocean view and a limited beach..."
    Read review
    "Emeralds offer the ocean and beach view. Golden rooms offer quite and beautiful scenic views."
    Read review
    "Building 8 (if you want a bigger room), Building 5 was just right!"
    Read review
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