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    Valentin Imperial Riviera Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    24/12/2017 25/12/2017
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    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$604/night.

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    US$561
    US$471
    SAVE US$90
    US$545
    US$561
    Traveller (15622)
    Pool & Beach (3914)
    Room & Suite (2563)
    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,145 reviews)
    “emerald suite” (474 reviews)
    “main pool” (1,325 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (12,251)
    There are newer reviews for Valentin Imperial Riviera Maya
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    4,581 - 4,585 of 10,952 reviews

    Reviewed 31 October 2014

    This was our 4th trip to VIM and most unusual. Unlike previous visits, VIM was a little off resulting in a Hit or Miss situation. Before I begin , it is to prudent to warn anyone traveling to VIM to avoid Amstar either for the...More

    5  Thank JHDawg
    Response from F T, Customer Care at Valentin Imperial Riviera MayaResponded 1 November 2014

    Dear repeat VIM guest, It is naturally very disappointing that you did not enjoy this visit as much as in the Valentin imperial maya, please accept our apologies. It is certainly not our intention to disappoint our guests and even less our repeat guest; however,...More

    Reviewed 31 October 2014

    If you want to relax and enjoy some togetherness this is the place. We could not have asked for anything more. You can join in on activities (check your daily new letter) or just hang out at the beach. The biggest question of the day......More

    Review collected in partnership with this hotel
    Thank bkaye1017
    Response from F T, Customer Care at Valentin Imperial Riviera MayaResponded 7 November 2014

    Dear VIM guest, We would like to thank you, on behalf of every employee at the Valentin Imperial Maya. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with the Trip advisor community. We...More

    Reviewed 31 October 2014

    We visited the Valentin Imperial Maya in September for our 25th anniversary. We have been so busy since we returned home I am just now getting a chance to review! It was our first time to Cancun but not the first to Mexico. We spent...More

    Thank shewinders
    Response from F T, Customer Care at Valentin Imperial Riviera MayaResponded 7 November 2014

    Dear guest, The Valentin Imperial Maya wants to thank you for your warm hearted review. It was a true pleasure to be able to host such distinguished guests and being able to make it "Amazing" for you! Your kind comments we surely be shared with...More

    Reviewed 31 October 2014

    Wonderful resort, wonderful food, amazing friendly staff that is always smiling. My wife and I had the time of our lives and cant wait to return. Delphino, Miguel, and Manuel are rock star servers, and the rest of the staff are also incredible. The whole...More

    6  Thank joybrkrich
    Response from F T, Customer Care at Valentin Imperial Riviera MayaResponded 1 November 2014

    Dear recent guest, On behalf of the VIM team we want to thank you for taking the time to share your review with us and all other TA readers. Nothing puts a bigger smile on our face than to know that our guests experienced a...More

    Reviewed 31 October 2014

    This resort provides everything you would want in a vacation - beautiful locale, wonderful staff, exquisite dining options, and the Imperial Band was great! The staff are not only extremely friendly and helpful, but incredibly organized and efficient. The rooms are well maintained and kept...More

    6  Thank JoanneL3750
    Response from F T, Customer Care at Valentin Imperial Riviera MayaResponded 1 November 2014

    Dear recent guest, The Valentin Imperial Maya wants to thank you for your warm hearted review. It was a true pleasure to be able to host such distinguished guests and being able to make it an "Excellent Trip" for you! We do hope to have...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$752 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, getaroom.com, Evoline ltd, Cancelon, TripOnline SA and HotelQuickly so you can book your Valentin Imperial Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen
    Add Photo Photos
    Traveller (15622)
    Pool & Beach (3914)
    Room & Suite (2563)
    Dining (1493)
    Hotel & Grounds (7895)
    Bathroom (272)
    Family and Play Areas (63)
    Business Centre & Event Rooms (40)
    Nearby
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    1.85 km away
     
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    5,094 reviews
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    12,578 reviews
    4.30 km away
     
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    Ask a question
    Questions & Answers
    1w1w
    7 December 2017|
    AnswerShow all 6 answers
    Response from pstmstr | Reviewed this property |
    Swimming area at the northern area has a very wide beach, kept clean by a tractor pickup of seaweed. But use caution and heed the warning flags. The past two weeks the undertows have been strong. While the beach has flags... More
    1
    Vote
    jsfrankeas
    4 December 2017|
    AnswerShow all 8 answers
    Response from pstmstr | Reviewed this property |
    Judgement should be reserved also until and if it is known that he drowned. He was 88 yrs old, supposedly, and other causes could have led to his death. Heart attack? Stroke? Intoxicated? Was he in the marked swimming... More
    1
    Vote
    Brian C
    4 December 2017|
    AnswerShow all 4 answers
    Response from Darlene66 | Reviewed this property |
    They are not available on property. Parasailing is available probably within walking distance to the south but, I don't recommend it especially since last month at another location a woman died and her 5 year old was... More
    0
    Votes
    Room Tips
    "Standard room was great"
    Read review
    "Ocean view suites are closer to the pool and Mar y Tierra (for breakfast and lunch)"
    Read review
    "All the rooms are well maintained and if you have any issues ,they are quick to repair them . We love bldg..."
    Read review
    "Swim-ups are very popular and the Emeralds have ocean view"
    Read review
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