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All reviewsspg pointsgreat poollarge poolfirst floorfront desk staffroom was spaciousan older hotela nice place to staystayed here for one nightroad tripfree breakfastlas vegashousekeepingoilmicrowavejacuzzifreeway
This is actually my second time staying here, the first time was bad, not quite as bad as now. But my husband wanted to be able to use his SPG points, which he wasn’t able to do because the computer at the front desk wouldn’t...More
Thank Missy P
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 2 weeks ago
we are sorry to hear that you did not have a pleasant stay. We have had both our maintenance and our housekeeping managers check on the room to see what the order could possibly be. I can assure you that we have not had any...More
I stayed in room 315. If you are traveling with family it has an adjoining room. The room was clean with 2 queen beds. The tub/shower has grab bars that would work nicely for most disabled ambulatory persons.
This hotel was used to house employees...More
1 Thank Jerry D
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 3 October 2017
Thank you so much for your comments. We appreciate the time you took to send these. We will share these comments with all of our staff. We hope that you have the opportunity to stay with us again in the near future.
First impression is quite positive. The personnel is nice and helpful, it has a nice court yard and landscaping, a large pool (non heated), a decent lobby, plenty of parking, and a fine restaurant. 20 year ago this probably was a very nice hotel, perhaps...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 3 weeks ago
Thank you for your comments. While it has been a while since we had a refresh, we are hoping for one in the very near future. We will definitely pass along your comments to our upper management team.
If I could be the furthest away, that is where I was put. Granted, the people are very friendly and helpful. But it stops there. The rooms are clean, but OLD, only basically refreshed. Standing in the shower my hit practically touched the ceiling and...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 16 March 2018
We are so sorry to hear that you had issues with your stay. We have spoken with our housekeeping manager regarding the condition of your guest room and these issues will be addressed immediately. We have also shared your comments with our Food and Beverage...More
This hotel, to me, is tired, worn, dirty, and needs maintenance. I go out of my way to stay at SPG hotels (Lifetime Platinum). This was oh so not worth it. In my view it was the prototypical tacky hotel. I have stayed at SPG...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 10 March 2018
Thank you for your feed back. While it has been awhile since the hotel has had a refresh we are hoping for one in the near future. We will pass along your comments to our upper management team