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Four Points by Sheraton Bakersfield

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Four Points by Sheraton Bakersfield
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352 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Elk Grove, California
Reviewed 1 week ago

Advertised pictures are nothing like the hotel. Furniture is old and beat up. Chair was filthy and torn. I was given a handicap accessible room when the hotel was not even close to sold out. The bathroom was disgustingly filthy and the tile was chipped and missing. Service at front desk could care less about my concerns. The Sheraton should...

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Helpful?
Thank melissaberg2017
Lori L, Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for your feed back. We have some key areas that we need to work on. We will definitely speak with our housekeeping department to address the cleanliness issue as a clean room is a basic expectation when checking into the hotel. I will personally deal with the front desk and their lack of concern when you expressed your...

A TripAdvisor Member
Level Contributor
220 reviews
26 hotel reviews
136 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016 via mobile

Coming back later than expected from Los Angeles, we decided rather than push on to the point of exhaustion to make it home, we'd stay a night in Bakersfield. We choose the Four Points by Sheraton. We've stayed here before and again was not disappointed. We requested a room by the pool (Bldg 5) Our room was really nice. It...

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Helpful?
1Thank A TripAdvisor Member
About Hotel's Favourite Review
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

We are always happy to hear that you were very satisfied with your stay. Thank you for your compliments regarding the guest room and our populat "Best Brews" promotion in the lobby on Wednesday evenings. We appreciate your business and we hope to welcome you back again in the near future. Best Regards, Steve Trave General Manager

Colorado Springs, Colorado
Reviewed 3 weeks ago

We were very surprised that we got a ground floor in the back near where the employees smoke, no upgrade although we are SPG preferred. Front desk staff arguing when we came in, completely ignoring guests waiting to check in. Hotel is old, run down, blinds did not shut, I had to pin them shut with something I found in...

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Helpful?
Thank LPDiane
Lori L, Manager at Four Points by Sheraton Bakersfield, responded to this review

We are so sorry to hear that you had such a bad experience during your stay wtih us. We will address front desk staff issues immediately with our front office manager. This is not the experience that we want for our guests especially our loyal SPG guests. Please feel free to reach out to us at your earliest convenience so...

A TripAdvisor Member
2 reviews
Reviewed 4 weeks ago via mobile

Comfortable large rooms. Friendly efficient staff. Large pool and courtyard. Clean. Quiet. Far enough from Freeway to avoid noise and pollution. 'The Bistro' Restaurant offers great food at a moderate price. Traveling to Bakersfield 1-2 times every month for the past six years, I have tried 8 different hotels but this is consistently the best place to stay on business...

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Helpful?
Thank A TripAdvisor Member
San Jose, California, Usa
Reviewed 25 January 2017

This is a standard Sheraton 4 point Hotel from the 80's but very well maintained and renovated recently. Service was excellent at the check-in and at the restaurant. We will stay again if we are in the area.

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Helpful?
1Thank Asif L
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for your favorable feedback regarding your recent stay at the Four Points by Sheraton in Bakersfield. We are glad to hear that you were satisfied with your check-in and the service that you received in our Bistro Restaurant. We appreciate your business and we hope to welcome you back soon.

Westchester County, NY
Reviewed 13 January 2017

We've stayed at most of the hotels in Bakersfield and this one is outstanding. Friendly welcoming staff, well appointed clean common areas, nice rooms, comfy beds. The only weird thing is no elevators and outdoor steps so you get to lug your suitcases up the stairs.

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Helpful?
1Thank hiwaychild
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for recognizing our friendly and accomodating team members. We do not have elevators , however, our staff is always ready and willing to assist you with any luggage requirements. We appreciate your business and we hope to welcome you back...

Reviewed 11 January 2017 via mobile

I've spent just one night with my family during a road trip. The rooms are huge and clean. The bed very comfortable. The Wi-Fi excellent. I highly recommend this hotel. There is a nice pool but I didn't have time to use it.

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Helpful?
1Thank BiaR75
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for taking the time to inform us that your recent stay at the Four Points by Sheraton was a pleasant experience. We are happy to hear that you liked your room accomodations and your Wi-Fi experience. We appreciate your business and we hope to welcome you back in the near future. Thank You!

Fort Worth, Texas
Reviewed 9 January 2017

My son had a gymnastics meet in Bakersfield and this was one of the host hotels. My parents drove in from Nor Cal, and I drove from San Diego. I made one reservation on Orbitz, then discovered I needed to add a night. I made the second reservation by calling the hotel directly. The day before we arrived, my mom...

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Helpful?
Thank Jennifer B
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

We are very sorry to learn that your recent stay with us did not meet your expectations. We always strive to please all of our guests, but sometimes, we fall short of our goal. Please contact me ( 661-862-7428 X 128 ) and I will be happy to discuss your concerns with you in further detail and resolve this issue...

TX
Reviewed 8 January 2017

Spent one night here last month. Got a good deal through priceline. This property is spread out. Rooms have patios and are in blocks almost like in an apartment complex. Huge rooms and bathrooms. Very quiet. Nice central pool / hot tub area. Good for families. Only one computer in business center located in lobby. Staff was very courteous and...

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Helpful?
1Thank ALTX01
San Jose, California
Reviewed 4 January 2017

We attended a wedding in Bakersfield recently and this was the assigned hotel for friends and family. The staff was very warm and helpful. The room was spacious and the breakfast staff were very courteous. If we were going on a long trip and had to stop for a break, i would stay at this hotel again.

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Helpful?
Thank muneerahl
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you very much for your favorable feedback regarding your recent stay at the Four Points by Sheraton in Bakersfield. We are always pleased to hear when guests are satisfied with their stay. We appreciate your business and we hope to welcome you back soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Bakersfield is located in the heart of the business district, with scenic sights and sounds and a short walk to corporate offices. 6,800 square feet of event space. ... more   less 

Additional Information about Four Points by Sheraton Bakersfield

Address: 5101 California Ave, Bakersfield, CA 93309-1623
Region: United States > California > Bakersfield
Price Range: RM442 - RM724 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Bakersfield 3.5*
Number of rooms: 198
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Also Known As:
Four Points By Sheraton Bakersfield Hotel Bakersfield
4 Points By Sheraton Bakersfield
Sheraton Bakersfield
Four Points Bakersfield
Bakersfield Four Points
Bakersfield Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Bakersfield staff and other travellers.
2 questions
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Albuquerque, New Mexico
over a year ago

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Questions? Get answers from Four Points by Sheraton Bakersfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Demand to see your room first.”
 of 5 bubbles melissaberg2017, 21 Mar 2017 | Read review
“Not building 500, shooting happened here, scary parking lot, loud”
 of 5 bubbles LPDiane, 6 Mar 2017 | Read review
“No elevator. Pick 1st floor room if you have lots of luggage. Ask for room facing the fountain. It comes with a patio”
 of 5 bubbles asifl2013, 25 Jan 2017 | Read review
“Ask for ground floor.”
 of 5 bubbles hiwaychild, 12 Jan 2017 | Read review
“There is no connection to some of the outer rooms from the lobby area so if its raining, make sure you have the umbrella handy.”
 of 5 bubbles muneerahl, 4 Jan 2017 | Read review
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