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All reviewsspg pointsgreat poolfirst floorfront desk staffroom was spaciouslarge poolan older hotela nice place to staystayed here for one nightroad tripdefinitely stay here againfree breakfastlas vegashousekeepingoilmicrowavejacuzzi
This is an outdated, dilapidated property that has some poorly executed updates. Popcorn ceiling looks 1970's. Carpet is filthy & needs to be shampooed. I asked for top floor but got lower. Gold SPG got me larger room but I'll never return to this dilapidated...More
Thank Steven C
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 5 September 2017
We are so sorry to hear that you were not happy with your room. The front desk agent should have been able to see your request for an upper floor and should have accommodated your request. This will be addressed with the front desk team....More
The carpet smelled old and funky outside of r room. The whole place needs a remodel. Leaks on sink and shower. R view of a over grown tree was laughable. Then said we got a upgraded view. Didn't eat or drink at there restaurant. But...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 29 August 2017
Thank you for the feed back. We will definitely pass along your comments to our upper management. We are hoping for an update to the hotel in the very near future. We will make sure that our maintenance department takes a look at the locks...More
Stayed here for one night to meet up with family. Great pool that grandchildren enjoyed. Also nice large spa which the family enjoyed. Very spacious rooms. Good location and close to restaurants. Would definitely stay again!
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 18 August 2017
Thank you so much for your comments. We will definitely share this with our staff and management team.
Nice hotel, but a little dated. Rooms are good size, with updated furnishings. Pool area is a little worn. Bar staff is great, and good was good - but you have to walk around to the other side..... Breakfast was also good.More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 17 August 2017
Thank you for giving us your feed back. We are happy to hear that you enjoyed your stay with us. We are hoping for some updates to the hotel in the near future. Thank you for staying with us and we hope to see you...More
We stayed for the weekend, had some get togethers going on so wanted to find somewhere close to where we were staying, have always been impressed with the 4 Points brands, so figured what the hell.
Sadly the service was so bad, we were not...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 16 August 2017
Thank you for taking the time to send us your comments. We are so sorry to hear about all of the issues you had during your stay with us. You are absolutely correct that our attention to detail was non existent. We fell completely short...More