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BEST WESTERN PLUS Hill House

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684 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Kern County, California
Reviewed 2 November 2016

Located in the heart of downtown, across the street from the Amtrak station, and Rabobank Arena. This property consists of several buildings spread over several acres. The hotel backs up to beautiful Mill Creek Park.

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Helpful?
Thank burgelin
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you, burgelin, for your review. We're glad our team was able to provide you with an excellent customer experience.

Sacramento, United States
Reviewed 28 October 2016

We booked several rooms when we were in town for a family birthday celebration. The rooms were clean and the front desk staff was very friendly and helpful - they went out of their way to find us an extra roll away cot. I would stay here again if I had the need.

Review collected in partnership with Best Western
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Helpful?
Thank Patricia L
Bakersfield, United States
Reviewed 26 October 2016

Very nice hotel, I would stay there again. The outward appearance of the hotels was nothing compare to the interior lobby are the rooms. I was very please with the staff, the room cleanliness and the over all atmosphere of the stay. Thank you for all you and your staff do in preparing to make the business trip as comfortable...

Review collected in partnership with Best Western
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Helpful?
Thank Johnny R
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you, Johnny R, for staying with us. We would love to welcome you again with the customer care we pride ourselves so much in.

Napa, California
Reviewed 26 October 2016

Great place to stay. Never been here before, so the staff was very helpful giving us directions to certain locations. Nice quiet hotel. The Mexican restaurant attached to the hotel has great food and service. Food is not spicy which is great for us. We ate there two nights.

Review collected in partnership with Best Western
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Helpful?
Thank Tom J
Carson City, United States
Reviewed 24 October 2016

Staff was very helpful. The room was clean, comfortable and quiet. The Best Western is centrally located, convenient to downtown and to many attractions including auditorium. And they provide a real breakfast too

Review collected in partnership with Best Western
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Helpful?
Thank Richard S
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Richard S -- The BWHH team is delighted to hear we were able to make your stay a comfortable one. We look forward to welcoming you again.

Seattle, Washington
Reviewed 17 October 2016

I have stayed at this location a number of times in the last 4 years and found it accommodating every time. It is located off the main hiways in a very nice "business area" of the city. Rooms are clean, nice decor, and secure. They are currently updating the rooms even more and expect to finish by years end. Staff...

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Helpful?
Thank SuzInSeatte
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you for your sharing your experience, SuzInSeattle. We pride ourselves in delivering exceptional customer care. We are so excited about our renovation project and can't wait to hear what you think about the enhancements when you're next staying with us. We hope to see you soon.

Bullhead City, AZ, United States
Reviewed 15 October 2016

This was the first night out, of a week long vacation trip. Although, unfamiliar with the area where the BW was located, was pleasantly surprised with the appearance of the property. Staff at check in was helpful with directions for our choice of somewhere to eat and was extremely impressed the following morning, when partaking of the breakfast provided, that...

Review collected in partnership with Best Western
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Helpful?
Thank Deborah S
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thanks for staying with us, Deborah S. We pride ourselves in the best customer service in the industry and are so glad we were able to serve you.

Camas, Washington, Usa
Reviewed 6 October 2016 via mobile

This property is across the street from the Amtrak Train Depot. We did not hear or feel any trains. The staff here are quite friendly, always greeting you as they move about the grounds. This is an old property with nice wide halls. There is no elevator for the 2nd floor. Once inside your room nothing feels old. The bed...

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Helpful?
Thank Vicky L
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Vicky L -- The BWHillHouse team is thrilled to know you had a fantastic stay. We all look forward to welcoming you again in the future.

San Luis Obispo, United States
Reviewed 3 October 2016

Good staff, but rooms needed some work, and parking lot security was very poor. Was there for my daughter's softball tournament, and my truck was broken into. The thieves stole all of our softball equipment along with some other goods. Will not return or recommend.

Review collected in partnership with Best Western
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Helpful?
1Thank Lance M
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you for your review, Lance. I completely understand your dissatisfaction. It is with your feedback that we can continue to enhance and improve the delivery of our customer service. Our team is actually in the process of addressing this. We are taking security measures on the property that will be materialized very soon. I do hope you will stay...

Caliente, United States
Reviewed 29 September 2016

Hill House is our lodging of choice when staying in Bakersfield. Conveniently close to AMTRAK but not noisy. The in-house restaurant was enjoyable, with friendly service and good food. The Zala family continues to shine in terms of friendly service, helpful assistance and attention to detail. Our several "business" stays were related to ongoing medical procedures & frequent follow-ups requiring...

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Helpful?
Thank Skip41

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Hill House

Address: 700 Truxtun Ave, Bakersfield, CA 93301-4817
Region: United States > California > Bakersfield
Price Range: RM442 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill House 2.5*
Number of rooms: 97
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Also Known As:
Best Western Hill House Hotel Bakersfield
Best Western Hill Hotel
Best Western Bakersfield
Bakersfield Best Western
Hotel Style:
#7 Romantic Hotel in Bakersfield
#13 Business Hotel in Bakersfield
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Hill House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for an upper floor room but there was no elevator. We carried our bags up a flight of stairs. Luckily we're all able-bodied!”
 of 5 bubbles Retirement_2019, 12 Jan 2017 | Read review
“Rooms away from the ice/vending machines are quieter. Restaurants are within walking distance.”
 of 5 bubbles Skip41, 28 Sep 2016 | Read review
“We had a 1st floor room which was fine”
 of 5 bubbles ricard056, 28 Aug 2016 | Read review
“We had a second floor room in the back of the hotel away from the 99 freeway. It was quiet.”
 of 5 bubbles looski, 28 Jul 2016 | Read review
“Avoid the one on the corner nearest the pool. Opens straight onto outside so not as secure as the other rooms.”
 of 5 bubbles swpratt, 29 Jun 2016 | Read review
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