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Holiday Inn Express Hotel & Suites Banning

144 reviews
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Traveller (15)
Room & Suite (13)
Dining (3)
Overview
  • Excellent34%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Banning
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)Write a Review
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All reviewsbathroom wallpaperfront deskmicrowave and fridgean overnight staylittle thingsbreakfast barroom was cleanfreeway noisefresh fruitcomfortable staywonderful staylos angelesone night stayupon checkhiecabazonrestocking
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1 - 5 of 136 reviews
Reviewed 3 weeks ago

The hotel is well located but the room that we stay was in a real bad shape, the smell and odors inside the room was very unpleasent. The air conditioning filters were very duty. The furniture innside the room was outdated and dusty everywhere.More

Thank patricioc718
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded 1 week ago

Hi patricioc718, Thank you for staying at our Holiday Inn Express and posting a review. It makes me happy to see that you were satisfied with our hotel location. I am sorry that the room upkeep and furnishing let your overall experience down. Your absolute...More

Hotel's Favourite
Reviewed 15 July 2017

I had some customer service trouble with the Hampton Inn in Banning, so I called the main number for IHG reservations and got a room for the night at the Holiday Inn Express down the street from the Hampton. When I arrived 10 minutes later,...More

Thank susanbitsy
Reviewed 27 August 2017

The desk staff is friendly, professional, and helpful, and I'd give them 5 stars. Unfortunately, they are not working with much. Here are some of the issues I experienced: 1. I had to ask someone to straighten my room each day, because when I didn't,...More

Thank Lorelei B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded 10 September 2017

Hi Lorelei B! Thank you so much for sharing your comments on your stay at our hotel. We understand the importance of up-to-date in-room amenities and varied breakfast options, and thank you for alerting us to the situation you experienced. The issues you've raised has...More

Reviewed 26 August 2017 via mobile

Nice place, friendly customer service. Room was very clean and quiet. Good place to crash after an evening at the casino. Bed was old and lumpy. No matter how many mattress pads were added, it wasn't an enjoyable sleep, but when you're tired, you don't...More

Thank chiponium
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded 10 September 2017

Hi chiponium, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and the condition of our room. However, I was concerned to see that...More

Reviewed 15 August 2017

Building is cute..pool is clean, room was clean enough and the breakfast was decent. The wifi was not working. No ice in either the 2nd nor 3rd floor ice maker...nary a cube. Booked small suite since there were 3 of us. But there were no...More

Thank Amalee B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded 29 August 2017

Hello Amalee B, Thank you for posting a review for the Holiday Inn Express Banning, CA. I appreciate that you gave us the opportunity to host your stay. I am happy to learn that breakfast was adequate and that you found the property pleasing. It...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$92 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (13)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (21)
Questions & Answers
Ask a question
ashleigallien
9 September 2016|
Answer
Response from hiebanning | Property representative |
Apologize we do not. However we have a seating area outside for smoking
0
Votes
tfd93067
20 November 2014|
AnswerShow all 2 answers
Response from trupti P | Property representative |
Sorry the Hotel is pet service friendly.
0
Votes
Room Tips
"Keep up the property with good maintenance and invest in new furniture."
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"Ask for a suite room in the middle, not too close to road or highway."
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"Don't go to this hotel"
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"We stayed on the first floor facing the front of the building. I thought it may be noisy, but I didn't..."
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